PROFESSIONAL OBJECTIVE
To gain a position that will provide me the opportunity to make a strong
contribution to the overall growth of a company.
EDUCATION
Associate of Science Degree in Accounting received May 2007
Florence-Darlington Technical College, Florence, SC
Deans List- Fall 2005
SKILLS
Proficient in Microsoft Word, Excel, PowerPoint, proficient with Quick
Books Enterprise Solution, NC Notary Public, able to type 45 nwpm,
great customer service skills, motivated, dependable, loyal, team
player, detail-oriented, able to multi-task and very organized.
PROFESSIONAL MEMBERSHIPS
National Society of Leadership and Success PROFESSIONAL EXPERIENCE
09/2009-05/2010 Account Coordinator/Office Manager: 'B' At Ease Services,
Fayetteville, North Carolina
. Reconciled general ledger account, bank statements, cash receipts,
credit cards, cash, and petty cash
. Provided financial statements; monthly and quarterly
. Processed and distributed payroll
. Prepared personal and corporate income taxes
. Notarized documents and completed Incorporations
. Managed the office and performed secretarial duties
. Data Entry
. Completed billing and collections records
05/2005-11/2007 Hazard Insurance Specialist II: Assurant Specialty
Property, Florence, South Carolina
. Processed insurance documents concerning residential and commercial
properties
. Processed premium payments, either by direct or automated payment
. Completed coding of application or payment for entry into the computer
system
. Resolved any question and problems from agents
. Made outbound calls to resolve application/payment issues
03/2004-03/2005 Claims Associate III: PGBA/Blue Cross and Blue Shield,
Florence, South Carolina
. Processed medical claims
. Responded to written and telephone correspondence
. Provided beneficiary eligibility information
. Provided excellent customer service
09/2003-01/2004 Vending Machine Attendant: Army and Air Force Exchange
Service, Ft. Sill, Oklahoma
. Inspected vending machine throughout the installation
. Performed collection and verification of cash receipts and completion
of required forms/ documents/ reports
. Verified monies collected from the laundry facility
. Resolved customer complaints, by refunding monies or providing the
product
. Took periodic inventory of supplies
. Performed secretarial duties
11/2000 - 05/2002 Operation Assistant: Pilot Travel Center LLC,
Florence, South Carolina
. Supervised 8-10 employees per shift
. Prepared company reports
. Performed bookkeeping duties; processed payroll, made bank deposits,
call-in change orders, etc.
. Monitored inventory and production levels
. Made employee work schedules
. Hired, trained, and terminated employees
09/1997-11/2000 Assistant Bookkeeper: Bi-Lo Grocery, Florence, South
Carolina
. Supervised 6-8 employees per shift
. Prepared all daily and weekly sales and cash reports
. Issued, collected, and verified cash tills from Cashiers at beginning
and end of shift
. Collected pickups from cashiers, and issue loans to cashiers
. Prepared bank deposits and recorded all data for cash, checks, food
stamps and WIC instruments.
. Made money transfers to companies and individual through Western Union