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Administrative Assistant Customer Service

Location:
Staten Island, NY, 10312
Posted:
September 20, 2010

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Resume:

PROFESSIONAL QUALIFICATIONS

. **+ years experience as Executive Administrative Assistant

. Excellent communications, organizational and interpersonal skills

. Well organized with high attention to detail and ability to multi-task

. Resourceful problem solving and prioritization

. Experience in working effectively with senior executives and all

levels of management

. Exercise appropriate professional confidentiality and discretion

. Ability to work cooperatively with others

Professional Skills:

Microsoft Office Suite, Word, Excel, PowerPoint, Calendaring, Email;

Lotus Notes, Oracle, Concur, Delta Workshare,

Integrated Billing System (IBS), Linklaters Billing System, STARS

EMPLOYMENT HISTORY

October 2009 - Present Marsh McLennan Co., Inc., Executive

Administrative Assistant (Temp)

Assist and support Chief and Senior Counsels of the Benefits &

Compensation Dept. Responsibilities include daily calendar management and

planning on weekly and monthly basis, travel planning and management both

domestically and internationally, manage expense reports through

electronic system, manage telephone calls in an efficient and polite

manner, and responsible for Linklaters billing system as well as STARS.

July 2009 - August 2009 Leucadia National Corp., Executive

Administrative Assistant (Temp)

Assisted and supported Corporate Secretary/Treasurer, providing

telephone coverage, calendaring, researching industry papers and news

articles, preparing meeting agendas as necessary, daily correspondence on

her behalf, SEC filing preparation, news releases.

July 2000 - March 2009 Willis of New York, Inc.

Executive Administrative Assistant

. Assisted and supported Chairmen & Chief Executive Officers of

Aerospace & Inspace

. Responsible for travel arrangements, domestic and international, for

employer and clients

. Prepared itineraries and agendas relative to travel

. Coordinated Polycom Video Conferences, conference calls, general

meetings, luncheons, dinners, etc.

. Prepared Travel & Expense Reports

. Discreet handling of sensitive client matters

. Manage telephone calls in an efficient and polite manner

. Departmental liaison with HR for tracking attendance and other

departmental issues

. Calendar management, independent preparation of correspondence,

reports and meeting materials

1993 - 2000 Hallmark, Inc. Assistant Manager (Part

time)

. Supervised both full and part time staff

. Managed registers daily and reconciled at close of business

. Accounts Receivable & Payable

. Provided customer service

. Contact with merchandise vendors, ordering and inventory control

. Displayed all collectibles and other merchandise in store

1980 - 1984 Source Securities, Inc. Administrative

Assistant

. Daily client contact and assistance

. Assisted and supported Senior Brokers in direct relationship with

their clients

. Efficient and independent composition of correspondence, etc.

. Responsible and discreet handling of sensitive client matters



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