Monique Taylor

*** ******* **. ***. *

Fort Benning, GA 31905

Cell: 334-***-****

Email: abiyxk@r.postjobfree.com

OBJECTIVE: To secure in a position that will use my team skills and offer professional growth

QUALIFICATIONS:

• Work well without supervision

• Excellent verbal and communication skills

• Excellent skills in customer services

• Accustom to working in a fast paced environment

• Have the ability to think quickly and handle multiply tasks

EXPERIENCE:

08/2009 -01/2010 Army Air Force and Exchange Services Montgomery, AL

Sales Associate

• Scanned and bagged customer’s merchandise

• Cashed customers checks upon request

• Assisted customers in any chosen department upon request

1/2009-08/02009 Army Air Force and Exchange Service Montgomery, AL

Service/Vending Attendant (temporary assignment)

• Documented and reported all service calls for vending machines on

Maxwell/Gunter AFB

• Inspected at least five vending machines a week to make sure their incompliance

with the contractors

• Scheduled short term vendors and concessionaries on Maxwell/Gunter AFB to sell their

merchandise

11/2007- 05/2008 OSI Collection Service Montgomery, AL

Account/Customer Service Representative

• Made inbound and outbound calls to DirecTV customers

• Assisted customers with any technical question pertain to their accounts

• Made payments and payment arrangements to DirecTV customers on their accounts

02/2007-11/2007 Ask Telemarketing Montgomery, AL

Customer Services Representative

• Automotive system randomly makes calls to customers of interest to answer survey

• Used excellent customer services to get the customer to answer the surveys

• Maintained a well an organized and sanitized work area

EDUCATION:

11/2008 Trenholm State Technical College Montgomery, AL

Obtained High School Equivalency Diploma

01/2009-Present Troy University Montgomery Campus Montgomery, AL

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