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Customer Service Data Entry

Location:
Cincinnati, OH, 45213
Posted:
October 20, 2010

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Resume:

Ebony Cobbins Neugebauer

**** ******** ******

Cincinnati, Oh 45213

513-***-****

abiw9n@r.postjobfree.com

I am a hard working, self-motivated individual who is detail oriented with good communication skills, a positive

attitude, ability to multiple tasks, and a fast learner.

Experience

March 2008 – January 2009 Witton Chemicals (Work at home) Cincinnati, Oh

Accounts Payable Processor

Created accounts for various companies

Data Entry

Create and prepare check payments

Prepare payments for shipping vie FedEx, UPS, or USPS

Sort and file paperwork

General Office duties

KForce (5/3rd Bank)

May 2007 – Feb 2008 Cincinnati, Oh

Operations Assistant

Sorted and filed paperwork

Scanned documents into system and sorted them accordingly

Data Entry

Jan 2007- May 2007 Dillard’s Cincinnati, Oh

Customer Service/Cash Office

General office duties

Collected money bags at the end of night

Give out change for all register in the store

Gift wrapped

Put MIDD orders in system

Transferred worn out gift cards to another card

Credited customers account

Adjusted sales tax and tax exempt purchases

Counted the change drawer, cash refunds, and register’s

Paged department managers when associates needed assistance

Kept track of attendance call offs

Answered multi-line phone system

May 2005- Dec 2006 Adecco (P&G, J. Hancock, Ajilon) Cincinnati, Oh

IP Data Entry

Assist attorney's and attorney's aide

General office work and data entry

Researched patent and artwork documentation

Proofread patent documents and prepared them for approval

Answered multi line phone system

Feb 2003- Nov 2004 Millennium Hotel Cincinnati, Oh

Office Coordinator

Supervised housekeeping department and personnel

Dispatch calls

Managed a department ranging from 10-15 people at any time

Handled everyday operations of the office

Process and configured daily reports

Assigned room duties to housekeepers, housemen, and room supervisors

Jul 2001 -Mar 2003 SportsPlus Cincinnati Cincinnati, Oh

Office Manager

Assisted customers with booking birthday parties

Perform open/close procedures

Schedule and trained employees’

General office duties

Supervised 10-20 employees’

Counted down drawer before and after shift

Education

Aug 1998 – May 1999 Wilberforce University Wilberforce, Oh

Major - Accounting

Sept 2000 – Jan 2002 University of Cincinnati Cincinnati, Oh

Major - Accounting

Skills

Computer Skills

Microsoft Office, Microsoft Word, Excel, PowerPoint, Access, Outlook, Peachtree, QuickBooks, Microsoft

Publisher, Microsoft Money, Works, Internet

Typing Skills: 35-45 Wpm, Data Entry: 9000 KSPH



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