Steven Rizzo Boutique Hotel and Restaurant Professional

***** ******* ** *** ********

Cathedral City, Ca 92234

Private Cell: 760- 880-8880

abiuur@r.postjobfree.com

PROFESSIONAL PROFILE

Self-motivated, highly focused, high energy, results-oriented,

shirtsleeves professional offering a broad spectrum of Project

& Business Development,

Start-up, Troubleshooting, Operations and Sales, Marketing and

Public/ Media Relations management and expertise

Versatile multi-tasking manager who is capable of prioritizing

and juggling large numbers of both small-to-big picture and

immediate-to-long term objectives simultaneously

Innovative, yet pragmatic manager of people and resources,

adept at establishing optimum levels of management depth and

operational infrastructure necessary to facilitate growth

Forward thinking planner and organizer with a keen eye for

finding the simpler, quicker, more efficient way of doing

things, and recognizing untapped potential and unexplored

opportunities

Articulate communicator and powerful motivator who engages

coworkers and customers alike with a principled, compassionate,

straightforward and good- natured approach to getting things

done right

AREAS OF MANAGEMENT EXPERTISE

* Budget Forecasting, Business Plan and Marketing

* Profit and Loss Statement management

* Purchasing and inventory cost control systems

* Human Resources - complete training, hiring, operations and

product knowledge manuals

* Menu and wine list development

* Facility design

* Sales, Promotion and Advertising

* Customer Service and quality control

* Performance review programs

* Conflict Management

* Leadership and Team Building

* Revenue Management / Yield Management

* Cash Flow management

* VIP / Celebrity Guest Relations

* Photo / Video shoot Management

* Spokesperson and Public Speaking

* Operating Systems: Autoclerk, Opera, InnQuest, RoomMaster

MANAGEMENT EXPERIENCE

General Manager - August 2009 -Current

Pepper Tree Inn Palm Springs

Palm Springs, Ca 92262

www.peppertreepalmsprings.com

* 33 room boutique hotel in the heart of downtown Palm Springs

* Historical landmark Property

* 70% annual Occupancy

* $143 ADR

* $1.5 Annual Revenues

* High Trip Advisor Ranking

General Manager - February 2008 - August 2009

Acqua Hotel - A Joie de Vivre Property

Mill Valley, Ca

www.jdvhotels.com

* One of the Joie de Vivre Marin County Collection

* 50 rooms, 6000 square feet of meeting space

* Commercial kitchen on property for catered events

* $189-215 ADR

* $3.5 K annual revenues

* 25 employees

* 12 months running, Guest satisfaction scores above company

standards

General Manager - September 2004 - February 2008

Orbit In / Oasis and Hideaway

Palm Springs, Ca

www.orbitin.com

Two highly acclaimed architecturally significant upscale

Mid-Century Modern Boutique hotels / consistently acknowledged

as "One of the Hippest, Coolest, Friendliest places to stay in

Palm Springs!"

* 2 hotels, 19 guest rooms, 2 salt water pools and Whirlpool

Spa

* Complementary Continental Breakfast and Hosted Happy Hour

* In-Orbit Day Spa / offering massages, facials, wraps,

Pilates, Tai-Chi and Yoga

* 8+ employees, 16 independent contractors

* $1.5 plus total annual revenues / $215 ADR

Objective: Work to bring these two already critically acclaimed

but still emerging boutique hotels to their full potential- and

into full fledged fiscal viability

Co-Owner /General Manager May 2003 - July 2004

Amici Italian Trattoria

Rancho Mirage, Ca

www.dineamici.com

Co-Owner / General Manager 1997-2003

Les Tamales and Deux Tamales Restaurants and Tequila Bars

Concept Restaurants, French and Latin Fusion Dining

Seattle, Washington

General Manager 1996-1998

Cedar River Brewing Company

Renton, Washington

Assistant General Manager 1994-1996

Vintage Park Hotel, Tulio Ristorante, A Kimpton Property

Seattle, Washington

Assistant General Manager 1993-1994

An American Place Restaurant

Miami, Florida

Organizations and Affiliations:

*Founding Member of Small Hotels of Palm Springs (SHoPS) -

marketing co-op of small boutique hotels

*Member of Palm Springs Bureau of Tourism

*Active involvement with Coachella Valley Travel Authority

(CVA)

*Desert Dance Academy- Ballet instruction and choreographer,

production, fundraising, recruitment for talent

Education:

Indiana University, Bloomington, In.

Columbia University, Chicago, Il. -BA Dance Education in

Classical Ballet

Corps de Ballet Chicago City Ballet Company

Salary history and references available upon request

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