Shireen Hunter

abisl3@r.postjobfree.com 775-***-****

OBJECTIVE:

My objective is to utilize my drive and extensive sales experience to

establish a career with a reputable company that can benefit from my

unparalleled professionalism and work ethic.

Employment History:

5/2010 - Current: Avis/Budget Group, Shift Manager

- Manage employees and schedules

- Customer service/customer satisfaction

- Motivate employees daily

- Manager reports

- Track missing cars

2/2010 - 5/2010: Oce North America, Digital Sales Executive

- 20 cold calls on the phone daily/10 face to face cold

calls daily at Oce.

- Maintain current customer base.

- Negotiate rates and maintenance contracts based on

monthly copy volume.

- Provide a digital solution for customer's convenience.

2/2008 - 2/2010: Enterprise Rent-A-Truck/Rent-A-Car, Manager's

Assistant

- Helped create the upsell matrix while at the airport.

- Top 5 on the matrix for 6 out of 9 months.

- Excellent customer service record.

- Negotiate rates, services and protection packages

- Set up corporate accounts

- Manage Daily Callbacks To Track And Collect Deposits

9/2004 - 2/2008: Budget Rent-A-Car, Lead Customer Service

Representative - Top counter sales

2 years consecutively.

- Two months top 25 in the nation in upsells.

- $110,000 generated in contract sales, July 2007.

- Increase sales on a daily basis.

- Resolve customer service issues.

- Ensure availability and readiness of appropriate

vehicles.

5/1998 - 10/2003: Hideaway Mini Storage, Office Manager

- Quick Books

- Manage Accounts

4/1996 - 12/2002: North State Painting, Owner/Office Manager

- Quick Books

- Worker's Compensation Insurance

- Advertising And Marketing

EDUCATION:

Humboldt State University 1994 -

1996

Bachelor's Degree in Science Humboldt, CA

- Business Administration With An Emphasis In Management

Mendocino Junior College 1992 -

1994

Associate's Degree in Science Ukiah,

CA

- General Education

References Available Upon Request

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