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Customer Service High School

Location:
Memphis, TN, 38141
Posted:
October 21, 2010

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Resume:

NaTasha D. Brown

**** ****** *** *****

Memphis, Tennessee 38141

901-***-****

abip92@r.postjobfree.com

____________________________________________________________________________

__________

Objective: Pursing a responsible and challenging position with new

experiences that will provide an opportunity

for career growth.

Education: June 1999 Westwood High School Memphis, TN

High School Diploma

January 2007-Present Southwest Tennessee Community

College

Skills: Nextgen

Healthpro XL Saga

Ten Key by touch

Basic Computer Operations in Microsoft Office Professional

2003/2007

Filing and Organization

Excellent Customer Service Skills

Data Entry

General Office Duties

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__________

Work Experience:

09/2004 - Present Memphis Health Center, Inc.

Memphis, TN

Patient Services Representative

* Greet incoming public for appointments and walk-ins and obtain all

required demographic, financial and other required information to

complete process.

* Secures appropriate signatures from patients or authorized

representatives during the process.

* Enter data into CRT in accordance with MHC process.

* Handles interpersonal relationships with supervisors, co-workers,

patients and general public in a professional manner.

* Obtain all necessary certifications, pre-certifications authorizations

and verifications required to facilitate collection from payers.

* Log in and forward all patient data to appropriate person(s) to ensure

patient is seen in a timely manner.

* Make phone appointments for patients when needed.

* Help in other patient service related areas as needed.

____________________________________________________________________________

__________

02/2000 - 06/2004 Hospitality Federal Credit Union

Memphis, TN

Customer Services Representative/Loan Specialist

* Greet customers in waiting area and direct them to appropriate

department.

* Obtained all required information from customers to secure financial

services.

* Insured all applications had the appropriate signatures and relative

information from clients during the application process.

* Entered data into the system as it related to customer information and

customer request.

* Answered telephones on an as needed basis for department heads with a

positive attitude.

* Prepared the necessary documentation for approved loans and other

certifications and authorizations for the department.



Contact this candidate