NaTasha D. Brown
Memphis, Tennessee 38141
abip92@r.postjobfree.com
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Objective: Pursing a responsible and challenging position with new
experiences that will provide an opportunity
for career growth.
Education: June 1999 Westwood High School Memphis, TN
High School Diploma
January 2007-Present Southwest Tennessee Community
College
Skills: Nextgen
Healthpro XL Saga
Ten Key by touch
Basic Computer Operations in Microsoft Office Professional
2003/2007
Filing and Organization
Excellent Customer Service Skills
Data Entry
General Office Duties
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Work Experience:
09/2004 - Present Memphis Health Center, Inc.
Memphis, TN
Patient Services Representative
* Greet incoming public for appointments and walk-ins and obtain all
required demographic, financial and other required information to
complete process.
* Secures appropriate signatures from patients or authorized
representatives during the process.
* Enter data into CRT in accordance with MHC process.
* Handles interpersonal relationships with supervisors, co-workers,
patients and general public in a professional manner.
* Obtain all necessary certifications, pre-certifications authorizations
and verifications required to facilitate collection from payers.
* Log in and forward all patient data to appropriate person(s) to ensure
patient is seen in a timely manner.
* Make phone appointments for patients when needed.
* Help in other patient service related areas as needed.
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02/2000 - 06/2004 Hospitality Federal Credit Union
Memphis, TN
Customer Services Representative/Loan Specialist
* Greet customers in waiting area and direct them to appropriate
department.
* Obtained all required information from customers to secure financial
services.
* Insured all applications had the appropriate signatures and relative
information from clients during the application process.
* Entered data into the system as it related to customer information and
customer request.
* Answered telephones on an as needed basis for department heads with a
positive attitude.
* Prepared the necessary documentation for approved loans and other
certifications and authorizations for the department.