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Customer Service Sales Representative

Location:
Wingate, NC, 28174
Posted:
October 21, 2010

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Resume:

Rachel Nicole King

*** **** *** **. ? Wingate, NC 28174 ? 704-***-**** ?

abiner@r.postjobfree.com

OBJECTIVE

Intrinsically motivated career professional with strong management,

financial, and mortgage banking skills seeks a position that will utilize

experience and offer growth opportunities in an active atmosphere.

EDUCATION

Wingate University, Wingate, NC - May 2004

B.S. Business Administration Emphasis in Marketing

QUALIFICATIONS

. Possess the ability to work independently with minimal supervision to

reach deadlines.

. Experienced in Microsoft Office including Word, Excel, Power Point,

Outlook, and Publisher

. Strong relationship building experience with a vast customer base,

combined with the ability to cohesively work with internal senior

banking managers as well as other business partners.

. Experience in team leadership while increasing team confidence and

productivity.

. Strong marketing, management, and financial prowess as demonstrated by

creating and managing Blowfish Properties, LLC. a self-owned real

estate investment company.

PROFESSIONAL EXPERIENCE

Front Desk Associate, Massage Envy, Charlotte, NC

September 2010 -Present

. Provide exceptional service to clients by phone, appointments,

arrivals, and selling memberships.

. Administrative tasks include member folder maintenance and data entry

of client records and surveys

. Various duties as assigned by Clinic Management.

Mortgage Loan Officer, Bank of America, Charlotte, NC

September2009 - June 2010

. Responsible for originating retail mortgage loans and closing loans

through relationships with processors, underwriters, title

companies, closers, etc.

. Determine financial worthiness, advise of lending products & pricing

to provide financial solutions.

. Used multiple system applications to navigate enterprise products &

recommend profitable solutions.

. Utilized multiple lines of business to support changing business

needs.

. Ensured exceptional customer service thorough knowledge of lending

programs, policies, procedures and regulatory requirements while

demonstrating a commitment to professional ethics.

Partner/Pre-Qualification Specialist, Blowfish Properties, LLC., Charlotte,

NC

September2007 - April 2010

. Provide profitable real estate investment opportunities to investors

. Affiliate with AFS assessing and qualifying borrowers for loan

modifications

. Property viability assessment and valuation for potential clients

. Acquisition strategies, implementation, and negotiation

Account Executive, First National Bank of Arizona, Charlotte, NC

December 2005 - August 2007

. Provided service to multiple brokers and managed an inside team.

Acted as liaison between the internal departments, focusing on meeting

brokers' needs, time management, and production.

. Consulted with senior banking officials on financial issues to

streamline and increase effectiveness.

. Responsible for managing traveling schedule for territory visits &

trade shows then reporting results.

Sales Representative, Verizon Wireless, Charlotte, NC

July 2004 -June 2005

. Inventory control, cash management, first call resolution, client

retention, and customer service

. Qualified customers/small businesses for communications needs

Keyholder, Friedman's, Charlotte, NC

November 2002 -May 2004

. Increased and maintained sales goals exceeding fiscal expectations

. Performed managerial duties such as scheduling, operations report

analysis

. Offered Store Partner position after only one year of employment

References Available Upon Request



Contact this candidate