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Sales Customer Service

Location:
Gilbert, AZ, 85297
Posted:
October 26, 2010

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Resume:

DARRYL E. KLOCK

**** **** *** ***** ****

Gilbert, AZ 85297

480-***-**** (Cellular)

480-***-**** (Residence)

abikdk@r.postjobfree.com

SUMMARY OF QUALIFICATIONS:

. Skilled professional with extensive experience in Sales, Account

Development, Territory Management and Customer Relations

. Detail oriented, with outstanding work prioritization skills and

aptitudes

. Team player with a positive work attitude

. Experience working with individuals from a wide variety of backgrounds

. Recognition received for outstanding sales performance

PROFESSIONAL EXPERIENCE:

STOCKYARDS MEAT PACKING COMPANY/U.S. FOOD SERVICE 2007-2009 Phoenix, AZ

Sales Consultant

. Primary responsibility for new and existing account management of key

and smaller accounts

. Consulted with food service operators, maintained and expanded account

base and increased sales volume to meet and exceed company goals

. Managed and collected all account receivables within the customer

portfolio by working with credit manager and clients

. Consistently exceeded sales and volume quota by penetrating existing

accounts and developing new business

PERFORMANCE FOOD GROUP, Rock Island, IL 2005-2007

Thomas Proestler Company, TPC

Sales / Marketing Representative

. Maintained an aggressive call frequency on existing customers as well

as high potential prospective customers

. Negotiated customer agreements and coordinated product demonstrations

. Created and presented business plans based on customer needs, goals

and objectives

. Determined pricing strategies and concepts to develop each customers

maximum profitability potential

. Engaged in sales training programs designed specifically to improve

overall sales effectiveness and customer satisfaction

. Consistently recognized for outstanding sales performance and

exceeding quotas and goals

SYSCO FOOD SERVICE, Des Plaines, IL 2001-2005

Sales / Marketing Representative

. Responsible for the sales and distribution of grocery items, supplies,

and related products to restaurants and hotels within an assigned

territory

. Procured new accounts and penetrated existing accounts by the

introduction of new product and concepts pertinent to their

particular business

. Exceeded client expectations by maintaining high standard of customer

service and dependability

. Consistently exceeded sales quotas. "Salesperson of the Year" (2004);

"Cruising for Excellence" Winner for outstanding sales performance

Darryl E. Klock / 2

EXPERIENCE (Cont'd):

RIVER NORTH SALES/SERVICE, Chicago, IL 1989-2001

An Anheuser Busch Wholesaler

Territory Manager

. Responsible for the management, sales and delivery of Anheuser Busch

products throughout Northwest Chicago Illinois

. Supervised the activities of up to twelve sales personnel, including

their hiring, training and review

. Organized and maintained the routing of territory accounts, pricing

strategy and volume quotas to ensure maximum effectiveness

. Developed an aggressive call frequency on key retail accounts to

maximize customer service and to fully realize their sales potential

. Consistently exceeded upper managements goals and expectations

Operations Manager

. Ensured that all aspects of facility and fleet complied with OSHA

standards.

. Responsible for purchasing and fleet vehicle maintenance

. Supervised all union manpower issues concerning drivers, assistants

and warehouse personnel

. Accountable for maintenance of budget standards

. Supervised 45 personnel, including their hiring, training and review

EDUCATION / LICENSES / TRAINING:

. Business Administration, University of Illinois

. Ongoing seminars and courses: (50+ training seminars in areas

including Sales, Customer Service, Management and Mentoring)

. Computer proficiency



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