Manager High School

Mrs. Sheila Rae Ragland

she_rags@ yahoo.com

412-***-**** (Daytime)

In my years working the corporate industry, I have gained in-depth

experience and acquired knowledge in areas such as general office

procedures, varying from clerical/secretarial, to marketing promotion and

sales. My personal strengths include flexibility, organization, problem

solving, oral and written communication. I am very people oriented.

Personal Details

Address:

Status:

604 Arch Street

Married

Carnegie, PA 15106

Skills

Computer knowledge (proficient with PC's), software knowledge

(Microsoft windows,

Microsoft Word, Lotus Notes, and some Excel), and clerical experience

(typing,

shorthand, office machines, postage and express mailing equipment).

Work Experience

Client Services Representative/Office Assistant

Kelly Services in Pittsburgh, PA

May 2008 to March 2009

Two month assignment w/Quest Diagnostics phoning in lab results.

Eight months with Occupational Resource Specialists assisting the office

manager.

Insurance Technician

Balboa Insurance Company in Coraopolis, PA

July 2004 to December 2007

Responsible for updating automobile insurance into a database for lenders.

Auditor/Settlement Clerk

LSI - Div of Fidelity Financial in Coraopolis, PA

September 2002 to October 2003

Responsible for preparing and checking settlement packages for home

closings. Corresponded with closing agents to verify closings.

Administrative Representative

US Airways in Clinton, PA

July 1997 to September 2001

Entered into this position doing general staff support (phones, faxes,

mail, meeting and greeting clients). Greatest accomplishment was the

handling of a provisioning schedule needed to run the airport. I was

responsible for the breakdown and distribution of this massive report every

month. This led to a promotion in the Dining and Cabin Department which

later led to an admin rep position in Pilot Training at the simulator.

Education

Bradford Business School - Pittsburgh, PA / Vocational

Executive/Secretarial

Fort Cherry Sr High School - McDonald, PA / Diploma Business/Clerical

Contact this candidate