Steven H. Rann

P.O. Box 69-434-***-**** (home)

Buckingham, Virginia 23921 210-***-****

(mobile)

Email: abifmh@r.postjobfree.com

SUMMARY

Dynamic, results-focused operations and business development executive with depth of

experience in business management and service industry sectors. Adept at financial, land and

inventory management, identifying new business investment opportunities, productivity

enhancements, new product channels and marketing strategy. Acknowledged for professionalism,

leadership, business foresight and for ability to develop strong interpersonal relationships with

clients, senior management and operational staff.

PROFESSIONAL EXPERIENCE

July 2009 to July 2010

Outdoor Adventure University, Lynchburg, Virginia

Director of Programs-Distance Learning Program

Responsible for developing on-line and on-site distance learning courses related to the outdoor

adventure industry. Developed outdoor adventure industry contacts, educational partners and

course sponsors for on-line courses. Set marketing goals and budgets for the on-line programs.

August 2008- July 2009

Valtim Corporation, Forest, Virginia

Logistics and Fulfillment Manager

Manage inbound operations, warehouse logistics, picking, packaging, and shipping of catalog

client product, and transportation operations. Worked with the CEO to develop strategies and

objectives to maximize productivity and leverage expenses, analyze trends, developed quality

control and work flow procedures. Negotiated best in class contracts with major shipping

companies to reduce client costs.

November 2005- August 2008

Rann Timber and Land Company, Buckingham, Virginia

Owner

Managed land and timber marketing operation for family owned business located in central

Virginia. Oversaw harvesting and land management practices of contract timber companies on

company properties. Purchased and marketed real estate properties in the central Virginia area.

Developed marketing and management plans for company properties.

January 2004 - October 2005

777 Ranch Operating Company Inc., Hondo, Texas

Vice President Operations

Responsible for the daily management of operations for one of the largest ranches and animal

breeding facilities in Texas. Assisted company in developing new markets and driving corporate

goals. Managed financial and investment matters for livestock ranch. Oversaw procurement of

goods and supplies, payroll, hiring and development of contracts with suppliers and vendors.

• Oversaw all financial management of livestock ranch operations. Ensured that sufficient

revenue was earned from livestock operations to be profitable. Maintained cash flow for

internal business reinvestment and property improvement purposes.

• Developed annual budgets and cash flow projections

• Implemented cost containment procedures to improve company profitability.

• Structured employee development and training to improve worker performance and

increase productivity.

January 2000 – December 2004

Botswana Wildlife Management Association, Maun, Botswana

Executive Director

Responsible for the daily operations of the Association representing the professional hunters and

hunting industry. Developed professional hunter standards and policies for the country. Worked

with the Botswana Government in developing wildlife policies and procedures.

June 1999 – October 2005

Nightfall Investments (Pty.) Ltd., Maun, Botswana

Director/General Manager

Managed the daily operations of company owned Cessna Grand Caravan aircraft.

Responsible for scheduling of air charter and insure maintenance schedule

compliance.

June 1999 – October 2005

Landela Safaris (Pty.) Ltd., Maun, Botswana

Director/General Manager/Guide

Oversaw the daily operations of seven photographic safari camps located in the Okavango

Delta of Botswana. Developed and managed the overseas marketing program for

the company. Guided international photographic clients on walking and vehicle

safaris.

January 1999 – October 2005

Rann Safaris/Safari South (Pty.) Ltd., Maun, Botswana

Director/General Manager

Managed daily operational and financial aspects of the companies. Implemented employee

training and personnel procedures. Was responsible for overseas marketing. Worked with the

Government of Botswana’s Department of Wildlife and National Parks in formulating

Government wildlife policy.

August 1998 - March 1999

National Rifle Association, Fairfax, Virginia

Contract Manager, Marketing and Data Analysis Department

Directed, coordinated and verified onsite activities of contractors and vendors handling NRA

membership contracts. Assisted in developing Membership Department mainframe computer

database and standards. Responsible for ensuring production and operational schedules.

September 1993 - July 1998

National Rifle Association, Fairfax, Virginia

Manager, Member Services Department

Developed and implemented 50 staff member multi-shift inbound member service/order

processing call center focusing on profit-orientated goals. Assisted in developing and approving

direct mail marketing strategies and mail response pieces. Responsibilities included budgeting

and department cost containment, personnel training and evaluations, ACD statistical collection

and analysis mainframe computer development and user interface.

February 1993 - September 1993

National Rifle Association, Fairfax, Virginia

Supervisor, Member Services Department

Responsible for the daily operations of the 30 employee Member Services department, including

all aspects of hiring and training of customer service representatives. Implemented and

developed workflow procedures. Analyzed and maintained staff productivity and call volume

data.

August 1992 - February 1993

National Rifle Association, Fairfax, Virginia

Member Information Specialist

Responded to and handled member inquiries via telephone and written correspondence.

Performed research and adjustment functions to membership records. Assisted in

developing Member Services department personnel procedures and policies.

August 1990 - August 1992

The Sports Authority, Vienna, Virginia

Assistant Department Manager

Supervised full and part-time staff in sporting goods departments. Responsibilities included

inventory maintenance, product review, customer assistance and ensuring compliance with all

federal, state and local regulations.

December 1985 – December 1989

Litigation Systems, Inc., Rockville, Maryland

Litigation Support Supervisor

Managed staff of up to 60 document analysts, quality control personnel, and clerks. Oversaw the

operation of teams performing taxonomic coding and document screening of discovery

documents for inclusion to computer databases. Responsible for the subsequent data quality

editing of the entered data. Provided technical support to clients on PC and mainframe

databases.

September 1983 – August 1985

Aspen Systems Corporation, Rockville, Maryland

Litigation Support Specialist

Supervised team of 25 document analysts on litigation support projects. Managed workflow and

met production schedules.

June 1981 – August 1981

United States Embassy, Accra, Ghana

Counselor Assistant

Supervised staff of two Counselor Assistants. Tasks included managing the non-immigrant visa

section of the embassy, interviewing and maintaining correspondence with visa applicants.

June 1980 – August 1980

United States Agency for International Development, Accra, Ghana

Field Support Officer

Supervised a staff of ten artisans in the maintenance of U.S. Government property in rural areas

of Ghana.

June 1978 – October 1978

Outward Bound Association of Zambia, Mbala, Zambia

Assistant Instructor

Tasks included maintaining Outward Bound vehicles and assisting in teaching corporate trainees

leadership and survival skills.

EDUCATION

BA, History/Political Science, Central Michigan University, Mount Pleasant, Michigan, 1982

REFERENCES:

Available on Request

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