Lot *
St. Joseph, Mo. *****
Phone 816-***-****
Relocating to
Lincoln, Ne. 11/2010 Jamie Manson
Objective To obtain a position in which I can utilize my
strong organizational skills, education, and
ability to work well with others to enhance the
goals of a stable company.
Summary of Superb oral, written, and organizational skills,
qualifications highly effective in motivating employees through
use of humor and encouragement to boost morale.
Proficient in Microsoft Office Products,
scheduling, customer service, and data entry.
Efficient in banking, AR/AP, petty cash
reconciliations, and reconciling audits. CPR/First
Aid Certified.
March 2008-Present Preferred Family Healthcare
Program Secretary
Only office associate for St. Joseph site. Schedule
all intake appointments, gather and verify
insurance information, maintain census and units
tables, reconcile weekly billing audits, maintain
and correct group logs, compile end-of-month
reports such as petty cash reconciliations, QI
minutes, and mileage reimbursements for employees.
New hire paperwork and orientation, conduct
facility drills, member of Risk Management and
Employee Functions Committee's, work in conjunction
with Human Resources, Billing, Accounting, and
Insurance departments to provide seamless
operations between the site and our corporate
office. Data entry, answer telephones, monitor and
order all office supplies, assemble charts,
breakdown and review notes of all discharge charts,
maintain waiting list, schedule maintenance of
fleet vehicles, filing, faxing, and any other
duties as requested. Maintain strict
confidentiality according to the Missouri
Department of Mental Health and CARF guidelines.
Work as part of a small team on-site and a larger
team corporate-wide, incorporating ideas and plans
with Clinical Supervisor, Program Director, Vice
President of Treatment Services, and Chief
Operating Officer.
Work Experience March 2006-September 2006 Daniel Correctional
Psychiatric Services
Administrative Assistant
Administrative Assistant to the Chief of Mental
Health in a correctional setting. Scheduled all
psychiatric intake appointments, data entry,
answered telephones, typing, faxing, and filing.
Attended department meetings and typed meeting
minutes. Assisted with administering IQ tests to
inmates and entered results into State system.
Maintained strict confidentiality and security
measures.
March 2005-January 2006 Universal Data
Services
Collections Representative
Collections and customer service for third-party
loan companies. Customer service and data entry.
Setup payment plans with customers and followed-up
on broken arrangements. Gathered and verified
information. Sent letters when accounts entered
default status. Skip tracing when contact with
customer was lost. Transferred accounts to
bankruptcy, insurance, or repossession departments
when appropriate. Maintained professionalism while
adhering to FDCPA guidelines.
Education August 2007-Present Columbia College
Columbia, Mo.
Human Services
Bachelor of Arts Degree in Progress.
Awards received Columbia College-Dean's List 4 semesters.
Preferred Family Healthcare-St. Joseph Employee of
the Month (January 2010).
Preferred Family Healthcare- Company-wide Employee
of the Month (March 2010).
Preferred Family Healthcare-Certificates of
Commendation (June 2008 & July 2009).