Post Job Free

Resume

Sign in

Customer Service Administrative Assistant

Location:
Saint Joseph, MO, 64503
Posted:
October 17, 2010

Contact this candidate

Resume:

**** ******* **.

Lot *

St. Joseph, Mo. *****

Phone 816-***-****

Relocating to

Lincoln, Ne. 11/2010 Jamie Manson

Objective To obtain a position in which I can utilize my

strong organizational skills, education, and

ability to work well with others to enhance the

goals of a stable company.

Summary of Superb oral, written, and organizational skills,

qualifications highly effective in motivating employees through

use of humor and encouragement to boost morale.

Proficient in Microsoft Office Products,

scheduling, customer service, and data entry.

Efficient in banking, AR/AP, petty cash

reconciliations, and reconciling audits. CPR/First

Aid Certified.

March 2008-Present Preferred Family Healthcare

Program Secretary

Only office associate for St. Joseph site. Schedule

all intake appointments, gather and verify

insurance information, maintain census and units

tables, reconcile weekly billing audits, maintain

and correct group logs, compile end-of-month

reports such as petty cash reconciliations, QI

minutes, and mileage reimbursements for employees.

New hire paperwork and orientation, conduct

facility drills, member of Risk Management and

Employee Functions Committee's, work in conjunction

with Human Resources, Billing, Accounting, and

Insurance departments to provide seamless

operations between the site and our corporate

office. Data entry, answer telephones, monitor and

order all office supplies, assemble charts,

breakdown and review notes of all discharge charts,

maintain waiting list, schedule maintenance of

fleet vehicles, filing, faxing, and any other

duties as requested. Maintain strict

confidentiality according to the Missouri

Department of Mental Health and CARF guidelines.

Work as part of a small team on-site and a larger

team corporate-wide, incorporating ideas and plans

with Clinical Supervisor, Program Director, Vice

President of Treatment Services, and Chief

Operating Officer.

Work Experience March 2006-September 2006 Daniel Correctional

Psychiatric Services

Administrative Assistant

Administrative Assistant to the Chief of Mental

Health in a correctional setting. Scheduled all

psychiatric intake appointments, data entry,

answered telephones, typing, faxing, and filing.

Attended department meetings and typed meeting

minutes. Assisted with administering IQ tests to

inmates and entered results into State system.

Maintained strict confidentiality and security

measures.

March 2005-January 2006 Universal Data

Services

Collections Representative

Collections and customer service for third-party

loan companies. Customer service and data entry.

Setup payment plans with customers and followed-up

on broken arrangements. Gathered and verified

information. Sent letters when accounts entered

default status. Skip tracing when contact with

customer was lost. Transferred accounts to

bankruptcy, insurance, or repossession departments

when appropriate. Maintained professionalism while

adhering to FDCPA guidelines.

Education August 2007-Present Columbia College

Columbia, Mo.

Human Services

Bachelor of Arts Degree in Progress.

Awards received Columbia College-Dean's List 4 semesters.

Preferred Family Healthcare-St. Joseph Employee of

the Month (January 2010).

Preferred Family Healthcare- Company-wide Employee

of the Month (March 2010).

Preferred Family Healthcare-Certificates of

Commendation (June 2008 & July 2009).



Contact this candidate