Post Job Free
Sign in

Manager Customer Service

Location:
Madison, WI, 53713
Posted:
October 18, 2010

Contact this candidate

Resume:

Christopher D. Campbell

**** ***** ***** *** #*, Madison, Wisconsin, United States

of America 53713

Home Phone: 608-***-****

E-mail: ********.******@*****.***

Objective

Seeking a position which effectively utilizes my 10 plus

years in the service/restaurant industry and offers me a

chance to continue to grow in this field

Professional Experience

Jun 2008 - August 2010. Assistant General Manager. Qdoba

Mexican Grill, Madison, Wi

Duties included but not limited to;preparation and serving

of menu items,nightly inventory,cash handling and other

related duties

Oct 2001 - Feb 2008. Assistant Manager. Panera Bread,

Madison, Wisconsin

Served as both Training and Food Cost Specialist for the

two Bakery-Cafes in which I worked for and overall

responsible for (1) Receiving and recording

inventory,creating and executing a program to maintain food

cost within company standards.(2) Reveiwing,screening,and

recommending potential applicants for hire.Creating and

maintaining a training program for future and current

employees,creating weekly schedule for managment and staff

and other related duties.

Oct 2000 - Mar 2001. Order selector. Certco, Madison,

Wisconsin

Responsibilities included selecting merchandise to be

shipped to retail stores and related duties

Sep 1996 - Oct 2000. Staff member/ Kitchen manager. The

Towers/The Regent, Madison, Wisconsin

Assisted in preparation and serving menu items to staff and

residents. Upon promotion,I not only supervised and

assisted in the preparation and serving of menu items to

staff and residents,but supervised training tables for UW

athletic teams.

May 1995 - Oct 1995. Grill cook/Prep cook. White Horse Inn,

Madison, Wisconsin

Responsibilities included but not included to:Preparation

of menu items to be grilled or baked,assisted the Sous Chef

in setting up and dismantling catering events,receiving

inventory and related duties.

Oct 1993 - Oct 1994. Associate. Cafe Classico, Chicago,

Illinois

Preparation of cold deli items,hot and cold coffee drinks

and cash handling.Promoted to opener,my responsibilities

increased to preparation of salads and baked goods.

Education and Credentials

Cooking and Hospitality Institute of Chicago, Certificate-,

Professional Cooking, Aug 1994 - May 1995

Courses included preparation of meat,fish

bread,soups,sauces and general studies related to service

industry

Hyde Park Career Academy, High School, General Studies, Sep

1986 - Jun 1988

Shiloh Academy, Sep 1983 - Jun 1986

Relevant Skills

Relavent skills - Knowledge of Micros cash register,Windows

computer system and related systems.

Military Experience

E-3 Fireman United States Navy., United States of America.

Jul 1990 - Jan 1993

Licenses and Certification

Certifications, Dec 2005

Servsafe-Food Safety and Sanitation

Personal References

Available upon request

Willing to relocate in near future

Accomplishments; Awards in Customer Service, Promoted to

Kitchen Manager at The Regent,Promoted to AM at Panera

Bread,trained associates and trainers.Letter of

Appreciation-Mayor of Raleigh,NC,Service medals-U.S.

NavyChristopher D. Campbell

2817 Curry Prkwy apt #8, Madison, Wisconsin, United States

of America 53713

Home Phone: 608-***-****

E-mail: ********.******@*****.***

Objective

Seeking a position which effectively utilizes my 10 plus

years in the service/restaurant industry and offers me a

chance to continue to grow in this field

Professional Experience

Jun 2008 - Present. Assistant General Manager. Qdoba

Mexican Grill, Madison, Wi

Duties included but not limited to;preparation and serving

of menu items,nightly inventory,cash handling and other

related duties

Oct 2001 - Feb 2008. Assistant Manager. Panera Bread,

Madison, Wisconsin

Served as both Training and Food Cost Specialist for the

two Bakery-Cafes in which I worked for and overall

responsible for (1) Receiving and recording

inventory,creating and executing a program to maintain food

cost within company standards.(2) Reveiwing,screening,and

recommending potential applicants for hire.Creating and

maintaining a training program for future and current

employees,creating weekly schedule for managment and staff

and other related duties.

Oct 2000 - Mar 2001. Order selector. Certco, Madison,

Wisconsin

Responsibilities included selecting merchandise to be

shipped to retail stores and related duties

Sep 1996 - Oct 2000. Staff member/ Kitchen manager. The

Towers/The Regent, Madison, Wisconsin

Assisted in preparation and serving menu items to staff and

residents. Upon promotion,I not only supervised and

assisted in the preparation and serving of menu items to

staff and residents,but supervised training tables for UW

athletic teams.

May 1995 - Oct 1995. Grill cook/Prep cook. White Horse Inn,

Madison, Wisconsin

Responsibilities included but not included to:Preparation

of menu items to be grilled or baked,assisted the Sous Chef

in setting up and dismantling catering events,receiving

inventory and related duties.

Oct 1993 - Oct 1994. Associate. Cafe Classico, Chicago,

Illinois

Preparation of cold deli items,hot and cold coffee drinks

and cash handling.Promoted to opener,my responsibilities

increased to preparation of salads and baked goods.

Education and Credentials

Cooking and Hospitality Institute of Chicago, Certificate-,

Professional Cooking, Aug 1994 - May 1995

Courses included preparation of meat,fish

bread,soups,sauces and general studies related to service

industry

Hyde Park Career Academy, High School, General Studies, Sep

1986 - Jun 1988

Shiloh Academy, Sep 1983 - Jun 1986

Relevant Skills

Relavent skills - Knowledge of Micros cash register,Windows

computer system and related systems.

Military Experience

E-3 Fireman United States Navy., United States of America.

Jul 1990 - Jan 1993

Licenses and Certification

Certifications, Dec 2005

Servsafe-Food Safety and Sanitation

Personal References

Available upon request

Willing to relocate in near future

Accomplishments; Awards in Customer Service, Promoted to

Kitchen Manager at The Regent,Promoted to AM at Panera

Bread,trained associates and trainers.Letter of

Appreciation-Mayor of Raleigh,NC,Service medals-U.S.

NavyChristopher D. Campbell

2817 Curry Prkwy apt #8, Madison, Wisconsin, United States

of America 53713

Home Phone: 608-***-****

E-mail: ********.******@*****.***

Objective

Seeking a position which effectively utilizes my 10 plus

years in the service/restaurant industry and offers me a

chance to continue to grow in this field

Professional Experience

Jun 2008 - Present. Assistant General Manager. Qdoba

Mexican Grill, Madison, Wi

Duties included but not limited to;preparation and serving

of menu items,nightly inventory,cash handling and other

related duties

Oct 2001 - Feb 2008. Assistant Manager. Panera Bread,

Madison, Wisconsin

Served as both Training and Food Cost Specialist for the

two Bakery-Cafes in which I worked for and overall

responsible for (1) Receiving and recording

inventory,creating and executing a program to maintain food

cost within company standards.(2) Reveiwing,screening,and

recommending potential applicants for hire.Creating and

maintaining a training program for future and current

employees,creating weekly schedule for managment and staff

and other related duties.

Oct 2000 - Mar 2001. Order selector. Certco, Madison,

Wisconsin

Responsibilities included selecting merchandise to be

shipped to retail stores and related duties

Sep 1996 - Oct 2000. Staff member/ Kitchen manager. The

Towers/The Regent, Madison, Wisconsin

Assisted in preparation and serving menu items to staff and

residents. Upon promotion,I not only supervised and

assisted in the preparation and serving of menu items to

staff and residents,but supervised training tables for UW

athletic teams.

May 1995 - Oct 1995. Grill cook/Prep cook. White Horse Inn,

Madison, Wisconsin

Responsibilities included but not included to:Preparation

of menu items to be grilled or baked,assisted the Sous Chef

in setting up and dismantling catering events,receiving

inventory and related duties.

Oct 1993 - Oct 1994. Associate. Cafe Classico, Chicago,

Illinois

Preparation of cold deli items,hot and cold coffee drinks

and cash handling.Promoted to opener,my responsibilities

increased to preparation of salads and baked goods.

Education and Credentials

Cooking and Hospitality Institute of Chicago, Certificate-,

Professional Cooking, Aug 1994 - May 1995

Courses included preparation of meat,fish

bread,soups,sauces and general studies related to service

industry

Hyde Park Career Academy, High School, General Studies, Sep

1986 - Jun 1988

Shiloh Academy, Sep 1983 - Jun 1986

Relevant Skills

Relavent skills - Knowledge of Micros cash register,Windows

computer system and related systems.

Military Experience

E-3 Fireman United States Navy., United States of America.

Jul 1990 - Jan 1993

Licenses and Certification

Certifications, Dec 2005

Servsafe-Food Safety and Sanitation

Personal References

Available upon request

Willing to relocate in near future

Accomplishments; Awards in Customer Service, Promoted to

Kitchen Manager at The Regent,Promoted to AM at Panera

Bread,trained associates and trainers.Letter of

Appreciation-Mayor of Raleigh,NC,Service medals-U.S.

NavyChristopher D. Campbell

2817 Curry Prkwy apt #8, Madison, Wisconsin, United States

of America 53713

Home Phone: 608-***-****

E-mail: ********.******@*****.***

Objective

Seeking a position which effectively utilizes my 10 plus

years in the service/restaurant industry and offers me a

chance to continue to grow in this field

Professional Experience

Jun 2008 - Present. Assistant General Manager. Qdoba

Mexican Grill, Madison, Wi

Duties included but not limited to;preparation and serving

of menu items,nightly inventory,cash handling and other

related duties

Oct 2001 - Feb 2008. Assistant Manager. Panera Bread,

Madison, Wisconsin

Served as both Training and Food Cost Specialist for the

two Bakery-Cafes in which I worked for and overall

responsible for (1) Receiving and recording

inventory,creating and executing a program to maintain food

cost within company standards.(2) Reveiwing,screening,and

recommending potential applicants for hire.Creating and

maintaining a training program for future and current

employees,creating weekly schedule for managment and staff

and other related duties.

Oct 2000 - Mar 2001. Order selector. Certco, Madison,

Wisconsin

Responsibilities included selecting merchandise to be

shipped to retail stores and related duties

Sep 1996 - Oct 2000. Staff member/ Kitchen manager. The

Towers/The Regent, Madison, Wisconsin

Assisted in preparation and serving menu items to staff and

residents. Upon promotion,I not only supervised and

assisted in the preparation and serving of menu items to

staff and residents,but supervised training tables for UW

athletic teams.

May 1995 - Oct 1995. Grill cook/Prep cook. White Horse Inn,

Madison, Wisconsin

Responsibilities included but not included to:Preparation

of menu items to be grilled or baked,assisted the Sous Chef

in setting up and dismantling catering events,receiving

inventory and related duties.

Oct 1993 - Oct 1994. Associate. Cafe Classico, Chicago,

Illinois

Preparation of cold deli items,hot and cold coffee drinks

and cash handling.Promoted to opener,my responsibilities

increased to preparation of salads and baked goods.

Education and Credentials

Cooking and Hospitality Institute of Chicago, Certificate-,

Professional Cooking, Aug 1994 - May 1995

Courses included preparation of meat,fish

bread,soups,sauces and general studies related to service

industry

Hyde Park Career Academy, High School, General Studies, Sep

1986 - Jun 1988

Shiloh Academy, Sep 1983 - Jun 1986

Relevant Skills

Relavent skills - Knowledge of Micros cash register,Windows

computer system and related systems.

Military Experience

E-3 Fireman United States Navy., United States of America.

Jul 1990 - Jan 1993

Licenses and Certification

Certifications, Dec 2005

Servsafe-Food Safety and Sanitation

Personal References

Available upon request

Willing to relocate in near future

Accomplishments; Awards in Customer Service, Promoted to

Kitchen Manager at The Regent,Promoted to AM at Panera

Bread,trained associates and trainers.Letter of

Appreciation-Mayor of Raleigh,NC,Service medals-U.S.

NavyChristopher D. Campbell

2817 Curry Prkwy apt #8, Madison, Wisconsin, United States

of America 53713

Home Phone: 608-***-****

E-mail: ********.******@*****.***

Objective

Seeking a position which effectively utilizes my 10 plus

years in the service/restaurant industry and offers me a

chance to continue to grow in this field

Professional Experience

Jun 2008 - Present. Assistant General Manager. Qdoba

Mexican Grill, Madison, Wi

Duties included but not limited to;preparation and serving

of menu items,nightly inventory,cash handling and other

related duties

Oct 2001 - Feb 2008. Assistant Manager. Panera Bread,

Madison, Wisconsin

Served as both Training and Food Cost Specialist for the

two Bakery-Cafes in which I worked for and overall

responsible for (1) Receiving and recording

inventory,creating and executing a program to maintain food

cost within company standards.(2) Reveiwing,screening,and

recommending potential applicants for hire.Creating and

maintaining a training program for future and current

employees,creating weekly schedule for managment and staff

and other related duties.

Oct 2000 - Mar 2001. Order selector. Certco, Madison,

Wisconsin

Responsibilities included selecting merchandise to be

shipped to retail stores and related duties

Sep 1996 - Oct 2000. Staff member/ Kitchen manager. The

Towers/The Regent, Madison, Wisconsin

Assisted in preparation and serving menu items to staff and

residents. Upon promotion,I not only supervised and

assisted in the preparation and serving of menu items to

staff and residents,but supervised training tables for UW

athletic teams.

May 1995 - Oct 1995. Grill cook/Prep cook. White Horse Inn,

Madison, Wisconsin

Responsibilities included but not included to:Preparation

of menu items to be grilled or baked,assisted the Sous Chef

in setting up and dismantling catering events,receiving

inventory and related duties.

Oct 1993 - Oct 1994. Associate. Cafe Classico, Chicago,

Illinois

Preparation of cold deli items,hot and cold coffee drinks

and cash handling.Promoted to opener,my responsibilities

increased to preparation of salads and baked goods.

Education and Credentials

Cooking and Hospitality Institute of Chicago, Certificate-,

Professional Cooking, Aug 1994 - May 1995

Courses included preparation of meat,fish

bread,soups,sauces and general studies related to service

industry

Hyde Park Career Academy, High School, General Studies, Sep

1986 - Jun 1988

Shiloh Academy, Sep 1983 - Jun 1986

Relevant Skills

Relavent skills - Knowledge of Micros cash register,Windows

computer system and related systems.

Military Experience

E-3 Fireman United States Navy., United States of America.

Jul 1990 - Jan 1993

Licenses and Certification

Certifications, Dec 2005

Servsafe-Food Safety and Sanitation

Personal References

Available upon request

Willing to relocate in near future

Accomplishments; Awards in Customer Service, Promoted to

Kitchen Manager at The Regent,Promoted to AM at Panera

Bread,trained associates and trainers.Letter of

Appreciation-Mayor of Raleigh,NC,Service medals-U.S.

NavyChristopher D. Campbell

2817 Curry Prkwy apt #8, Madison, Wisconsin, United States

of America 53713

Home Phone: 608-***-****

E-mail: ********.******@*****.***

Objective

Seeking a position which effectively utilizes my 10 plus

years in the service/restaurant industry and offers me a

chance to continue to grow in this field

Professional Experience

Jun 2008 - Present. Assistant General Manager. Qdoba

Mexican Grill, Madison, Wi

Duties included but not limited to;preparation and serving

of menu items,nightly inventory,cash handling and other

related duties

Oct 2001 - Feb 2008. Assistant Manager. Panera Bread,

Madison, Wisconsin

Served as both Training and Food Cost Specialist for the

two Bakery-Cafes in which I worked for and overall

responsible for (1) Receiving and recording

inventory,creating and executing a program to maintain food

cost within company standards.(2) Reveiwing,screening,and

recommending potential applicants for hire.Creating and

maintaining a training program for future and current

employees,creating weekly schedule for managment and staff

and other related duties.

Oct 2000 - Mar 2001. Order selector. Certco, Madison,

Wisconsin

Responsibilities included selecting merchandise to be

shipped to retail stores and related duties

Sep 1996 - Oct 2000. Staff member/ Kitchen manager. The

Towers/The Regent, Madison, Wisconsin

Assisted in preparation and serving menu items to staff and

residents. Upon promotion,I not only supervised and

assisted in the preparation and serving of menu items to

staff and residents,but supervised training tables for UW

athletic teams.

May 1995 - Oct 1995. Grill cook/Prep cook. White Horse Inn,

Madison, Wisconsin

Responsibilities included but not included to:Preparation

of menu items to be grilled or baked,assisted the Sous Chef

in setting up and dismantling catering events,receiving

inventory and related duties.

Oct 1993 - Oct 1994. Associate. Cafe Classico, Chicago,

Illinois

Preparation of cold deli items,hot and cold coffee drinks

and cash handling.Promoted to opener,my responsibilities

increased to preparation of salads and baked goods.

Education and Credentials

Cooking and Hospitality Institute of Chicago, Certificate-,

Professional Cooking, Aug 1994 - May 1995

Courses included preparation of meat,fish

bread,soups,sauces and general studies related to service

industry

Hyde Park Career Academy, High School, General Studies, Sep

1986 - Jun 1988

Shiloh Academy, Sep 1983 - Jun 1986

Relevant Skills

Relavent skills - Knowledge of Micros cash register,Windows

computer system and related systems.

Military Experience

E-3 Fireman United States Navy., United States of America.

Jul 1990 - Jan 1993

Licenses and Certification

Certifications, Dec 2005

Servsafe-Food Safety and Sanitation

Personal References

Available upon request

Willing to relocate in near future

Accomplishments; Awards in Customer Service, Promoted to

Kitchen Manager at The Regent,Promoted to AM at Panera

Bread,trained associates and trainers.Letter of

Appreciation-Mayor of Raleigh,NC,Service medals-U.S.

NavyChristopher D. Campbell

2817 Curry Prkwy apt #8, Madison, Wisconsin, United States

of America 53713

Home Phone: 608-***-****

E-mail: ********.******@*****.***

Objective

Seeking a position which effectively utilizes my 10 plus

years in the service/restaurant industry and offers me a

chance to continue to grow in this field

Professional Experience

Jun 2008 - Present. Assistant General Manager. Qdoba

Mexican Grill, Madison, Wi

Duties included but not limited to;preparation and serving

of menu items,nightly inventory,cash handling and other

related duties

Oct 2001 - Feb 2008. Assistant Manager. Panera Bread,

Madison, Wisconsin

Served as both Training and Food Cost Specialist for the

two Bakery-Cafes in which I worked for and overall

responsible for (1) Receiving and recording

inventory,creating and executing a program to maintain food

cost within company standards.(2) Reveiwing,screening,and

recommending potential applicants for hire.Creating and

maintaining a training program for future and current

employees,creating weekly schedule for managment and staff

and other related duties.

Oct 2000 - Mar 2001. Order selector. Certco, Madison,

Wisconsin

Responsibilities included selecting merchandise to be

shipped to retail stores and related duties

Sep 1996 - Oct 2000. Staff member/ Kitchen manager. The

Towers/The Regent, Madison, Wisconsin

Assisted in preparation and serving menu items to staff and

residents. Upon promotion,I not only supervised and

assisted in the preparation and serving of menu items to

staff and residents,but supervised training tables for UW

athletic teams.

May 1995 - Oct 1995. Grill cook/Prep cook. White Horse Inn,

Madison, Wisconsin

Responsibilities included but not included to:Preparation

of menu items to be grilled or baked,assisted the Sous Chef

in setting up and dismantling catering events,receiving

inventory and related duties.

Oct 1993 - Oct 1994. Associate. Cafe Classico, Chicago,

Illinois

Preparation of cold deli items,hot and cold coffee drinks

and cash handling.Promoted to opener,my responsibilities

increased to preparation of salads and baked goods.

Education and Credentials

Cooking and Hospitality Institute of Chicago, Certificate-,

Professional Cooking, Aug 1994 - May 1995

Courses included preparation of meat,fish

bread,soups,sauces and general studies related to service

industry

Hyde Park Career Academy, High School, General Studies, Sep

1986 - Jun 1988

Shiloh Academy, Sep 1983 - Jun 1986

Relevant Skills

Relavent skills - Knowledge of Micros cash register,Windows

computer system and related systems.

Military Experience

E-3 Fireman United States Navy., United States of America.

Jul 1990 - Jan 1993

Licenses and Certification

Certifications, Dec 2005

Servsafe-Food Safety and Sanitation

Personal References

Available upon request

Willing to relocate in near future

Accomplishments; Awards in Customer Service, Promoted to

Kitchen Manager at The Regent,Promoted to AM at Panera

Bread,trained associates and trainers.Letter of

Appreciation-Mayor of Raleigh,NC,Service medals-U.S.

NavyChristopher D. Campbell

2817 Curry Prkwy apt #8, Madison, Wisconsin, United States

of America 53713

Home Phone: 608-***-****

E-mail: ********.******@*****.***

Objective

Seeking a position which effectively utilizes my 10 plus

years in the service/restaurant industry and offers me a

chance to continue to grow in this field

Professional Experience

Jun 2008 - Present. Assistant General Manager. Qdoba

Mexican Grill, Madison, Wi

Duties included but not limited to;preparation and serving

of menu items,nightly inventory,cash handling and other

related duties

Oct 2001 - Feb 2008. Assistant Manager. Panera Bread,

Madison, Wisconsin

Served as both Training and Food Cost Specialist for the

two Bakery-Cafes in which I worked for and overall

responsible for (1) Receiving and recording

inventory,creating and executing a program to maintain food

cost within company standards.(2) Reveiwing,screening,and

recommending potential applicants for hire.Creating and

maintaining a training program for future and current

employees,creating weekly schedule for managment and staff

and other related duties.

Oct 2000 - Mar 2001. Order selector. Certco, Madison,

Wisconsin

Responsibilities included selecting merchandise to be

shipped to retail stores and related duties

Sep 1996 - Oct 2000. Staff member/ Kitchen manager. The

Towers/The Regent, Madison, Wisconsin

Assisted in preparation and serving menu items to staff and

residents. Upon promotion,I not only supervised and

assisted in the preparation and serving of menu items to

staff and residents,but supervised training tables for UW

athletic teams.

May 1995 - Oct 1995. Grill cook/Prep cook. White Horse Inn,

Madison, Wisconsin

Responsibilities included but not included to:Preparation

of menu items to be grilled or baked,assisted the Sous Chef

in setting up and dismantling catering events,receiving

inventory and related duties.

Oct 1993 - Oct 1994. Associate. Cafe Classico, Chicago,

Illinois

Preparation of cold deli items,hot and cold coffee drinks

and cash handling.Promoted to opener,my responsibilities

increased to preparation of salads and baked goods.

Education and Credentials

Cooking and Hospitality Institute of Chicago, Certificate-,

Professional Cooking, Aug 1994 - May 1995

Courses included preparation of meat,fish

bread,soups,sauces and general studies related to service

industry

Hyde Park Career Academy, High School, General Studies, Sep

1986 - Jun 1988

Shiloh Academy, Sep 1983 - Jun 1986

Relevant Skills

Relavent skills - Knowledge of Micros cash register,Windows

computer system and related systems.

Military Experience

E-3 Fireman United States Navy., United States of America.

Jul 1990 - Jan 1993

Licenses and Certification

Certifications, Dec 2005

Servsafe-Food Safety and Sanitation

Personal References

Available upon request

Willing to relocate in near future

Accomplishments; Awards in Customer Service, Promoted to

Kitchen Manager at The Regent,Promoted to AM at Panera

Bread,trained associates and trainers.Letter of

Appreciation-Mayor of Raleigh,NC,Service medals-U.S. Navy



Contact this candidate