Sales Representative

* ******** *. ********* **** South Cedarbrook Road

Allentown, PA 18103 484-***-**** *********.***@*****.***

OBJECTIVE To join your company as an Administrative Assistant, using both

my education and professional experience to provide

administrative support to the office, enter trades, and perform

other duties as required.

EDUCATION Kutztown University, Kutztown, PA

Bachelor of Science in Psychology, awarded in December of 2005

Concentration in Industrial/Organizational Psychology

Dean's List, Spring '03

Top tenth percentile in Psychology Comprehensive Exam

3.3 GPA in major

RELEVANT COURSES . Principles of Management . Human Resource Management .

Psychology of Leadership in Organizations . Statistics for

Behavioral Sciences . Business Statistics .

Industrial/Organizational Psychology . Psychology of

Personality

ACCOMPLISHMENTS Peer tutor

Designed and conducted original psychology experiment

authorized by University

Worked full-time throughout academic career

RELEVANT SKILLS Excellent verbal and written communication skills

Experience using industry-standard logistics/sales software

similar to SAP (KEA! 420 VT)

Maintained detailed records of hundreds of customers (contact

info, sales, forecast, etc)

3 year's corporate experience providing support to all levels

via phone, fax, and email

Adept user of MS Office programs - Word, Excel, and Outlook

Experience creating and managing files detailing margins, sales

history, and other regular-interval reports

Able to coordinate with in-house staff to provide necessary

info quickly and efficiently

PROFESSIONAL Zep, Inc, Breinigsville, PA Sales Representative

09/2010 - Present

- Generate new leads and cross- and up-sell product to existing

customers

- Provide chemical solutions that best suit the client's

application

- Create and maintain a portfolio of customer base

- Meet or exceed KPIs,which include number of contacts made,

talk time, sales, etc

Supply Technologies, Allentown PA Inside Sales

Representative 03/2007 - 02/2010

- Managed customer accounts and orders using industry software

and Office apps

- Sourced products for customer accounts using existing

suppliers and Internet searches

- Generated and kept records/reports of sales, profit margins,

tracking info, etc

- Found opportunities to extend our product line and

cross-sell to existing customers

- Trained new employees and performed process audits to ensure

protocol was followed

Sliders Pub, Schnecksville PA Manager

07/2005 - 03/2007

- Responsible for prepping, cooking, and ordering all food

items

- Conceptualized, implemented, and now utilize a new

inventory/food ordering system

- Revamped food repertoire and designed new menus

Applebee's Bar and Grille, Allentown PA Line Cook

09/2004 - 07/2005

- Served as a contributing member of a quality-focused food

production team

- Trained new employees at various positions with emphasis on

cook time standards

Contact this candidate