Jonathan Ian Klose
**** *. ***** ***., ***. *** ( Sunnyvale, CA 94086 ( 408-***-**** (
************@*****.***
Administrative Professional
My 12+ years of experience feature strong performance within a diverse
array of professional settings. Applying expertise developed in the fields
of administration, client/member relations, databases and prospect
research, I have acquired the broad professional outlook and high degree of
versatility necessary to excel in sharply distinct business environments.
Ranging from the private hospitality industry, to higher education and non-
profit organizations, to small business offices, I have consistently
enhanced operational success by harnessing my strong appreciation for
strategic thinking, affinity for teamwork and thorough attention to detail.
Menlo Partners Staffing, Menlo Park, CA 5/10 - present
. Reception, conference scheduling, document scanning/archiving and
general office administration.
Ardsley Country Club, Dobbs Ferry, NY 4/03 - 1/08
Member Billing/Member Services Representative
. Successfully coordinated financial operations, including charging
of dues, assessments and related membership fees, as well as
generating monthly billing statements.
. Significantly improved member relations by publishing monthly
calendar/event flyer packet, distributed to Club membership via
online website and direct mail.
. Actively facilitated executive communications by coordinating with
General Manager and Club Board of Governors to compile and
distribute official minutes of all BoG meetings.
Systems Building Research Alliance, New York, NY 11/00 - 12/02
Administrative Assistant
. Effectively promoted Alliance projects by scheduling field
research, compiling data results and producing detailed
spreadsheets.
. Successfully generated additional funding by recruiting new clients
for Alliance projects.
. Strategically analyzed demographics of the manufactured housing
industry.
Stanford Law School Office of Development, Stanford, CA 12/96 - 12/99
Administrative Assistant
. Dramatically heightened the efficacy of the school's $110 million
fundraising campaign by producing detailed biographical profiles of
major prospects.
. Notably enhanced campaign's success by tracking careers of school
alumni and providing an ongoing source of new major prospects.
. Substantially broadened the scope of fundraising efforts by
analyzing demographics of school alumni and identifying key
populations for solicitation.
Cleanway USA Carpet & Upholstery Cleaners, Campbell, CA 11/93 - 3/96
Office Assistant
. Successfully designed and published direct mail newsletter
responsible for one third of the company's annual sales.
. Significantly increased company sales by analyzing customer base
demographics and developing targeted advertising strategies.
. Effectively marketed cleaning services to customers and scheduled
client appointments.
Education
University of California Santa Cruz - B.A., English/American Literature,
1992.
Cabrillo Junior College - A.A., Liberal Arts, 1989.
Skills
MS Office, Publisher, Outlook, Filemaker Pro, Claris Works (Macintosh),
Jonas club database, online research services (Lexis-Nexis, Westlaw),
Internet research resources, and the Stanford University alumni database.