Customer Service Sales Representative
Resume:
Dana S. Burnett
Swartz Creek, MI 48473
****.*.*******@*****.***
Work Experience Nov. 2006 - May 2009 Atlanta Foods
International Atlanta, GA
Outside Sales Representative (traveled 25% to
50%)
. Sold specialty food products to Spartan stores in
Michigan
. Provided superior customer service to Spartan store
managers
. Devised solutions to problems; such as ordering,
incorrect shipments, and ways to make the process
easier and more efficient
. Coordinated food show and training events
. Merchandised store cases, as well as end caps and
top of case
. Educated clients on products via training seminars
and literature
. Managed large territory, with over 100 stores
. Communicated daily with Atlanta office and Spartan
headquarters to ensure superior customer service
Nov. 2000 - Oct. 2006 Meijer Pharmacy
Flint, MI
Pharmacy Technician
. Submitted insurance claims online
. Solved insurance problems; prior authorizations,
etc.
. Generated drug order
. Handled cash
. Provided superior customer service
. Created vendor charge backs
Education 2002 - 2007 Baker College Flint, MI
Bachelor of Business Administration
Major: Marketing
Magna cum Laude, Spring 2007
Cumulative GPA: 3.74/4.0 Education financed
through student loans
Associate of Applied Science
Major: Pharmacy Technician
Magna cum Laude, Winter 2004
Qualifications Willing to relocate and travel as necessary
. Goal-oriented and self-motivated
. Exceptional written and verbal skills
. Excellent problem solving skills
. Outstanding organizational skills
. Intent focus on customer service
. Efficient
. Team player
. Dependable and ethical
Achievements Sales Rep of the Month -Atlanta Foods
International
January 2007, April
2007
Nationally Certified Pharmacy Technician - 2003
through 2007
Employee of the Month - Meijer - September 2002
President's List - Fall 2004, Fall 2005
Gamma Beta Phi Honor Society - 2004 to 2005
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