Customer Service High School

Location:

Posted:

December 20, 2010

Ryan Florence

Olathe, Ks ***62

***********@*********.***

Objective:

I am looking to obtain a position with a company where self-

motivation, organization and the willingness to learn are the

keys to success. I am also looking to get hands on training

that will help further me in the future.

Summary of Qualifications:

I have over ten years of experience in customer service and in

operating and managing the everyday work for a company. Over

the last 1 years I have been working on getting EMT certified.

I completed my certification in June 2010.

Experience:

Guest Service Associate/Valet, Town Park,

I am currently working valet at St. Joseph Medical. I am

responsible for customer service to the guests of the hospital.

Sept. 09- Present

Self Employed, Florence Tile Installations, Olathe, KS,

I do all aspects of tile installations and remodels. Most of

the work pertaining to residential work but also involved in

commercial work. Besides doing the installation I am

responsible for finding business and doing in home estimates

with homeowners. Nov. 2008 to Present

Tile Foreman, Kenny's Tile, Grandview, MO 816-***-****

I managed and ran crews in luxury custom homes ranging from $500

thousand to over $1 million. I trained each team member and was

able to create a healthy workforce that understood what quality

and profitability meant. Sept. 2001 to Nov. 2008

Education:

I graduated from Highland Park High School in 1996 and attended

Fort Scott Community College following. I am currently

attending JCCC, and have become a certified EMT. I am currently

taking an EMT internship and will apply to the paramedic program

following.

References:

Greg Moreno- Olathe, KS/785-***-****

Bruce Jackson- Raytown, MO/816-***-****

Ryan Berry- Topeka, KS/785-***-****