Sales Manager

GERALD R. CABACUNGAN

**** ********* ***** ( Medina, Ohio 44256 ( 330-***-**** (

***********@*******.***

SUMMARY

An accomplished and results-oriented operations manager, with a proven

track record of success in operations analysis, logistics,

distribution, safety, OSHA, regulatory compliance audits, best

practices, continuous improvement, waste reduction, training and

development, change management, as well as strategic planning.

Broadens the knowledge base of colleagues on multiple techniques,

realizing increased productivity. Leads cross-functional

collaboration with multiple parties to ensure the achievement of

established corporate objectives. Builds organizational capability.

An integral leader who contributes to the long-term success of an

organization.

EXPERIENCE

FRITO-LAY, INC.

Zone Operations Manager, Akron, Ohio 2007-2010

Served as the go-to person responsible for cost, quality, service and

people performance for the East Ohio Zone, comprised of 15 personnel in

Akron, Hubbard and Martins Ferry, Ohio, distribution centers, as well as

seven bin storage locations. Created safe work environment. Ensured

operating costs remained within budget. Managed day-to-day warehouse

activities and administration of warehouse policies and practices.

Resolved issues with upstream and downstream business functions to include

sales, traffic and manufacturing. Developed and executed integrated

business plan to meet business objectives. Delivered annual operating plan

for zone. Crafted, submitted and executed capital projects. Ensured

compliance with internal and external regulatory policies and programs,

including American Institute of Baking, Safety and Department of

Transportation audits.

Developed teams and individuals. Served as regional continuous improvement

team leader and regional expert trainer for performance-based training.

Earned certification as continuous improvement master trainer and ensured

proper delivery of training to front-line employees. Trained and certified

site expert trainers in each zone to train new hires. Drove region to

improve team assessment scores by implementing and sustaining continuous

improvement objectives. Managed changes in operating procedures.

. Achieved zero accidents and zero injuries during tenure.

. Attained product compliance rating consistently over 99.5%.

. Earned Regional DC of Period Award for ten periods throughout tenure;

runner-up for DC of the Year for three years.

. Scored 970 and above out of 1,000 on American Institute of Baking

audits.

. Implemented recycling program, decreasing number of trash pickups by

40%, saving $2,400 per year.

. Relocated bin from self-storage units to warehouse facility, improving

work conditions and morale of Route Sales Representatives in location.

. Trained and certified 20 performance-based training site expert

trainers across two regions, implementing new system of computer-based,

classroom, and hands-on training.

. Coached four distribution center teams throughout the region to attain

Level 3 team assessment rating.

Facility Operations Manager, Cleveland, Ohio 2006-2007

Responsible for developing, motivating, training and coaching employees in

daily warehouse activities, including ordering and receiving product,

picking orders, and loading trucks safely and efficiently. Directed

facility workforce. Planned budget and productivity measures. Managed

implementation of technology changes.

. Facilitated team development and engagement in continuous improvement

process.

. Partnered with local sales team to achieve volume and service-level

goals.

. Ensured workplace safety and regulatory compliance.

. Built organizational and individual capability.

. Learned and implemented new Integrated Performance Management System to

two zones within 1 month of assuming position.

WAYNE HOMES

Project Manager, Ravenna, Ohio 2005-2006

Supervised 45 suppliers and trade partners. Coordinated construction of 12

scattered site residential homes worth $1.7 million. Responsible for

quality, safety, customer satisfaction, scheduling and training of trade

partners, and operating within budget.

. Held variances to 3.1% of budget

HOME DEPOT

Store Manager, New Albany, Indiana 2004-2005

Oversaw training and direction of 150 associates. Responsible for

providing excellent customer service and satisfaction. Facilitated

$41,750,000 in planned sales. Planned and executed opening of tool rental

department. Coordinated safety of associates and customers. Emphasized

execution and completion of safety initiatives, including safety training,

weekly safety discussions and safety awards.

. Achieved 3% over sales plan and 14% in comparable sales. Reduced

shrink percentage from 1.8% to .98%.

. Coached department heads and assistant managers weekly in merchandising

and shrink control, as well as safety aspects of store.

Assistant Store Manager, Forest Park, Ohio 2002-2004

Oversaw store comprised of 120 associates. Managed merchandising,

operations and specialty departments with responsibility for customer

service and satisfaction. Responsible for $24,400,000 in planned sales.

Accountable for morale, training and development of associates. Conducted

presentations on leadership to department heads during staff meetings.

. Achieved 4% over sales plan in assigned departments.

. Averaged 95% on operational audits.

. Identified discrepancies in sales reporting by California Closets'

franchisees. Corrected proper reporting procedures, resulting in

thousands of dollars in sales companywide, which otherwise would have

not been reported.

. Developed and wrote understandable and detailed handbook of procedures

used company-wide for franchisees submitting company sales deposits as

well as reporting sales.

MILITARY EXPERIENCE

UNITED STATES ARMY

Rear Detachment Executive Officer, Ansbach, Germany, 2001-2002. Planned,

prepared and executed flawless deployment under high-threat condition,

resulting in safe movement of over 500 soldiers and 50 tons of equipment

and material from Germany to Saudi Arabia. Executed battalion fleet-

rebuilding program, resulting in rebuilding, refurbishment and replacement

of 300 vehicles and equipment. Directed driver team, which shuttled 167

wheeled vehicles to seven locations in Germany, logging over 80,000

accident-free miles. Served as project lead to assemble and submit

proposals to compete for millions of NATO dollars to upgrade facilities and

enhance maintenance effectiveness and rapid deployment.

Battery Commander, Ansbach, Germany, 2000-2001. Led liaison team to

coordinate battalion movement through German Panzer division during Corps

tactical exercise. Prepared battery for NATO Tactical Evaluation, which

led battery to earn awards for best tactical site and best field mess

facility in battalion. Ensured battery maintained crew certifications in

accordance with U.S. Army, Europe, requirements to include four fire

control crews, eight launcher crews and two missile-reload crews. Chosen

to lead battery on joint training exercise with the Israeli military.

Motivated soldiers to qualify on individual and crew-served weapons, with

53% expert rate and drove battery to average score of 264 out of 300 on

Army Physical Fitness Test. Implemented intensive maintenance program,

which won U.S. Army, Europe, Army Award for Maintenance Excellence in the

Light Category. Maintained 99% missile readiness rate and 97% conventional

maintenance readiness rate.

Assistant Brigade Operations Officer, Giebelstadt, Germany, 1998-1999.

Wrote operations orders for contingency missions. Planned and coordinated

field exercises for two battalions. Responsible for operation of Brigade

Tactical Operations Center. Contributed to direction of programs involving

force modernization, NATO tactical evaluations, Corps-level war-fighter

exercises, schools, ammunition and training briefings. Performed special

projects and coordinated staff actions as directed by Brigade Commander,

including development of PowerPoint presentations to General Officers,

delivering briefings to battalion-sized elements and writing reports on

significant activities for Corps Headquarters.

Battalion Fire Direction Officer, Fort Bliss, Texas, 1997. Served as Fire

Direction Officer for Air Defense Patriot Battalion with worldwide

contingency mission. Planned and executed collective battalion training

events, integrating five batteries in protection of selected assets. Wrote

test and scripted air battle scenarios used to train and certify battery

fire control crews. Advised Battalion Commander on tactical deployment of

firing batteries.

Battery Executive Officer, Fort Lewis, Washington, 1996-1997. Advised

Battery Commander in all areas of command to include health, safety,

welfare and morale of 65 soldiers and families, as well as ensuring

operational readiness of system and conventional equipment worth

$70,000,000. Orchestrated safe movement of battery personnel and equipment

and by sea, land and rail from Fort Lewis to Fort Bliss with 100%

accountability. Planned and executed M9 pistol training and certification

range, certifying Battalion and Battery Commanders as well as senior Non-

Commissioned Officers.

Fire-Control Platoon Leader, 1995-1996. Responsible for accountability and

maintenance of five vehicles and system equipment valued at over

$20,000,000. Accountable for protection of friendly aircraft as well as

identification and engagement of enemy targets in accordance with

applicable doctrine. Trained five fire control crews in preparation for

deployment to Southwest Asia. Served as Convoy Commander in moving battery

safely over 190 kilometers through Saudi Arabian desert and reaching

minimum engagement within 30 minutes after arrival at new tactical

location. Served as Communications Security Officer, creating program to

ensure proper safekeeping and destruction of classified material.

Maintenance Platoon Leader, 1995. Accountable for safety, health and

welfare of 16 soldiers and families. Served as Reconnaissance Officer,

responsible for selection and occupation of tactical positions. Acted as

Tactical Control Officer, responsible for tactical and technical training

of crew on protection of friendly aircraft, as well as identification and

engagement of enemy targets. Responsible for battery's outstanding success

in environmental compliance, creating and implementing environmental

compliance program, which passed EPA inspections. Planned and executed M16

rifle training and certification, as well as hand-grenade range, certifying

Battery soldiers and ROTC Cadets.

EDUCATION

U.S. MILITARY ACADEMY, West Point, New York

B.S., Individual Psychology; Systems Engineering Field of Study, 1994

CERTIFICATIONS

Frito-Lay Continuous Improvement Master Trainer, 2009

Frito-Lay Performance Based Training Regional Expert Trainer, 2007

Army Master Fitness Trainer, 1994

Army Air Assault School Graduate, 1993

Army Airborne School Graduate, 1992

PROFESSIONAL DEVELOPMENT

OSHA Online Course for General Industry, 2010

Franklin Covey Speed of Trust Training, 2009

Dale Carnegie Course: Effective Communications and Human Relations, 2009

Frito-Lay Continuous Improvement Master Trainer Workshop, 2009

Frito-Lay Leading Continuous Improvement Workshop, 2009

Frito- Lay Inclusion 3 Workshop for Managers, 2008

Frito-Lay Business Unit Leader College, 2008

Frito Lay Regional Expert Performance Based Training Workshop, 2008

Frito-Lay Core 4 Training and Certification (Business Basics 1 & 2, The

Performance Process, Winning with Diversity and Inclusion), 2007

Frito-Lay Inclusion 1 & 2 Workshop, 2006

Frito-Lay Meeting Facilitation Workshop, 2006

Home Depot Store Manager College, 2004

Home Depot Store Leadership Program Graduate, 2004

Home Depot Introduction to Six Sigma, 2002

Home Depot Department Head College, 2002

Army Company Commander's Course, 2000

Army Combined Arms and Services Staff School, 1998

Army Air Defense Officer Advanced Course, 1998

Army Air Defense Officer Basic Course, 1994

COMPUTER SKILLS

Microsoft Office Suite

COMMUNITY INVOLVEMENT

Worship Team Member, Collections Counter, Children's Church Teacher, New

Life Christian Fellowship Church, Medina, Ohio

Head Coach, U6 Soccer Team, Medina Soccer Association, Medina, Ohio

Toys for Tots Drive Point Person, Frito-Lay Distribution Center, Akron,

Ohio

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