Sales Manager

Brandon K. Hardison

*** **** *****, *********, ** 30014

770-***-**** (h) 678-***-**** (cell) ***************@***.***

PROFESSIONAL SUMMARY

Master Sales Trainer, Motivational/Public Speaker, Author/Educator,

Announcer/Voiceovers

Master Sales Trainer

Designed and implemented curriculum for New Hires, "Road to the Sale",

Advanced Sales Training, Finance and Insurance, Business Development

Centers (sales and service), Service Advisor, CRM, Telephone Training,

Process Training, Management Training and Executive Coaching.

. Facilitated dynamic classroom training utilizing multi-sensory learning

styles and video learning experiences. Training includes team building,

role playing, adult learning methods, homework/ testing, assessment and

management feedback.

. Facilitated process training for dealership validation for the following:

Toyota's Signature, Ford's Blue Oval, Chrysler's Five Star, Subaru's

Stellar Performance, and Honda's Excel Programs.

. Designed and implemented community prospecting curriculum to enhance the

long-term financial success of the sales consultant. This program

includes identifying decision-makers, relationship building, public

speaking, vertical market development and creating strategic

partnerships.

. Trained F&I managers utilizing JM&A and TQFM products sales curriculum.

. Improved retention and decreased new hire sales consultant turnover (0 to

6 months) by 33%

. Developed curriculum aids to enhance communication between training,

sales representative and sales management including testing results,

recommendations, critiques and field follow-up.

. Developed management tool for follow-up and evaluation of sales

representatives for ongoing effective action planning.

. Highly knowledgeable regarding all aspects of the following: NLP (neuro

linguistic programming), CSI (customer service index), CRM (customer

retention management), MIT (manager in training), dealership validation

programs, new hire orientation, recruitment, train the trainer programs,

and dealer acquisition management.

Motivational/20 Group Speaking

Experienced public speaker in the areas of leadership/personal development,

business, and customer services for small and large groups of hundreds.

Speaking engagements have been in the automobile industry (Greater Atlanta,

Philadelphia, New York and General Motors Minority Automobile Dealers

Associations, Toyota Regions), higher/secondary education, government,

professional sports, business and non-profit organizations.

Author/Education

"Sales Training Matters" is a weekly/monthly newsletter published and

distributed to the automobile industry reinforcing different aspects of

customer-centered selling for long-term success. These strategies are

designed with the sales manager in mind to enhance facilitation of one on

one or team solution training sessions.

Taught History in Secondary Education in the areas: US History, World

History, Political Science, Civics, and Minority Studies. Coached and

Advised: Debate, Mock Trial, Senior/Junior/Sophomore/Freshman Class

Advisor, Student Government, Varsity Football, Baseball, Track/Field,

Cheerleading, and Basketball. Awards /Recognition: Teacher of the Year,

State/County Championships,

ANNOUNCER/VOICE OVER EXPERIENCE

. The "Voice" of an eLearning product by Lightspeed VT for Asbury

Automotive Group's corporate benefits program called Drive University.

. The "Voice" of a commercial for Nalley Automotive Group and guest

appearance on local Atlanta radio show.

. Designed, coordinated and acted as master of ceremony for an eighty-

four (84) dealership National Walk-Around Competition for the Asbury

Automotive Group. The purpose was to measure and evaluate the sales

product presentation and service advisor's drive interaction

processes.

. Announced Men's Basketball Competition at the Goodwill Games in New

York City 1998, Women's Softball Competition 1996 Olympics in Atlanta,

AA Affiliate for the Boston Red Sox "Trenton Thunder" 1994-1998

EDUCATION

Masters of Fine Arts, Radio & Television Broadcasting

Marquette University, Milwaukee, Wisconsin

Bachelor of Arts, Secondary Education

Milton College of Education, University of Wisconsin, Madison

WORK HISTORY

Nalley Automotive Group, Duluth, GA, 2006 to Present

Corporate Recruiting and Training Director

Advanta-Star Automotive Research, Gautier, MI, 2001 to Present

Independent Sales Consultant

DCH Automotive Group, South Amboy, NJ, 2002 to 2004

Corporate Trainer and Sales Coach

Minolta Business Systems, New York, 1998 to 2001

National Sales Training Manager

State of New Jersey, Board of Education

Social Studies Teacher 1990 to 1998

Trenton Thunder, Affiliate of Boston Red Sox

Professional Sports Announcer, 1994 to 1998

Other Experience

University Motors, Sales Manager; Coleman Oldsmobile, Sales Representative;

National Automotive Sales Training Consultants, National Sales Training

Manager; Chrysler Motor Corporation, District Sales Manager

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