Kirk B. Clousson
*** ******** ***** ? St. Charles, IL 60174 ? Home: 630-***-**** ? Cell:
630-***-**** ? email: ************@*****.***
Professional Summary: Accomplished marketing and project management
professional with more than 15 years of demonstrated
achievements leading and managing strategic product
marketing and communication programs.
Qualification Highlights:
Senior marketing leadership Cost savings practices through return on
investment processes
Strategic market and operations Product branding management planning and
planning execution
Customer relationship Sales team building, team leadership, project
management team leadership
Customer retentive programs Competitive analysis techniques
Brand management Design of marketing communication campaigns
Presentation development and Marketing report preparation
delivery
Production supervision
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TRANE/INGERSOLL RAND
July 1996 - August 2010
Ingersoll Rand is a world leader in creating and sustaining safe,
comfortable and efficient environments in commercial, residential and
industrial markets. Brands include Trane , Club Car , Hussmann , Ingersoll
Rand , Schlage , and Thermo King . Trane is a world leader in creating
and sustaining safe, comfortable and energy efficient environments -
improving the performance of homes and buildings around the world.
District Marketing Leader/Manager
July 1999 - August 2010
Responsibilities:
. Developed annual product marketing plans, forecasts and budgets for
senior business stream leaders representing four distinct and
interrelated business profit centers. Profit centers included
Commercial New System Sales, Commercial Building Services, Building
Automation Systems Contracting and Aftermarket Parts and Supply Sales.
. Provided marketing leadership and trade branding programs with sales
teams. Residential products marketed and sold at residential
retailers.
. Created and managed trade promotional plans and budgets and measured
return on investment on all trade promotional activities to gauge
investment returns and make proper adjustments when required.
. Established the district Marketing Steering Team, led monthly
marketing strategy meetings and provided marketing leadership for
senior business stream leaders.
. Key member of the District Leadership Team that successfully
consolidated the Trane Chicago District Sales Office with the Trane
West Michigan District Sales Office.
. Led and mentored a team of Marketing Support professionals with
district marketing initiatives and programs.
Accomplishments:
. Utilized trade promotions to position and brand AfterMarket Supply
retail parts stores. Grew the retail parts stores from two locations
to seven locations; annual sales $3.5 million.
. Supported and led marketing product / solution strategies with
corporate vertical marketing managers (healthcare, education,
commercial, government, retail) to drive business results. One such
strategy helped to close a $750 thousand school district opportunity.
. Created and led the Advanced Energy Solutions event (cost to produce
the event at two district sales locations; $15,000). Event provided
multiple sales opportunities and closed $3 million in sales and was
recognized and showcased on a national level as a template event.
. Developed "Points for Class" customer training program. Program was
responsible for growing the training program as well as the parts
retail business and increased parts revenue by over $500 thousand.
. Member of corporate Field Marketing program that consisted of 14
selected marketing professionals out of over 100 marketing
professionals throughout the country. Field Marketing team members
mentored their marketing counterparts on best practices.
. Led shared values training that highlighted ethical behavior for
associates in the workplace.
Senior Marketing Specialist
July 1997 - July 1999
Responsibilities:
. Developed annual marketing plans and directed the marketing department
for a commercial sales office for a Fortune 500 sales district.
. Conducted marketing research and Voice of Customer survey activities.
Studied consumer behavior and market trends and turned insignificant
customer experiences into positive business results.
. Prepared and presented measurement reports on return on investment and
effectiveness for all local and corporate product line reviews,
marketing programs, communication campaigns and new product launches.
Accomplishments:
. Built and managed the district customer training program that
increased the profitability of service maintenance agreement contracts
by 15%. Developed company personnel into instructors to lead classes
and utilized outside instructors.
. Launched the district on-line survey program that surveyed customers
to find delivery of product flaws.
. Developed and managed Traveling Showcase event that displayed the
Trane product line and solutions. Over 1000 customers attended the
event. Event was responsible for closing $1.5 million in sales.
. Won Existing Building Sales contest directed by corporate and rolled
out on a national level. Event was responsible for bringing in new
maintenance agreement contracts that totaled over $50 thousand in new
business.
Marketing Coordinator
July 1996 - July 1997
Responsibilities:
. Generated MarCom collateral for a 40 plus member district sales team.
Sales collateral included case studies, project profiles, Power Point
presentations, capability brochures, parts catalogs and fliers,
proposals, point of purchase displays, signage, trade show displays,
and additional sales materials as required.
. Developed and built relationships with advertising and creative
agencies, local media and industry associations and publications.
. Develop proposals and request for proposal materials.
Accomplishments:
. Successfully managed and directed Office Transformation training.
Office Transformation training was designed to teach new operation
procedures and was a corporate directive. Classes included five
departments. Over 40 classes were managed in a three-month period.
Easter Seals Society of Metropolitan Chicago
May 1994 - May 1996
Marketing Communications Manager
Easter Seals offers help, hope and answers to more than a million children
and adults living with autism and other disabilities or special needs and
their families each year. Services and support are provided through a
network of more than 550 sites in the U.S. and through Ability First
Australia.
Responsibilities:
. Conducted and reported on needs assessment findings to senior
management to develop pediatric programs.
. Marketed and promoted four pediatric rehabilitation centers through
local media and other promotional channels.
. Assisted the Vice President of Development with marketing programs
that brought in funds to operate programs.
. Promoted and coordinated special events (including annual WGN
Telethon, Annual Daley Plaza Tree Lighting event and Festival of
Tree's in Prudential Plaza) which raised awareness and funds for
programs for children with disabilities.
. Wrote copy for speeches, video presentations, newsletters, press
releases, press kits, direct mail pieces, news articles.
. Worked with advertising agencies to create annual reports for
distribution to shareholders and prospective customers.
. Managed database for direct marketing promotions and fund raising
campaigns.
Accomplishments:
. Built and marketed a new Chicago area pediatric computer classroom
program for children with autism.
EDUCATION
Bachelor's Degree - Marketing Communications with Advertising Minor
Columbia College Chicago
PROFESSIONAL DEVELOPMENT & TRAINING
. New Product Training II - Large commercial manufacturing
facility, Clarksville, TN
. Product Launch Training - LaCrosse, WI
. Public Relations Training - Minneapolis, MN (Padilla
Speer Beardsley)
. Dale Carnegie Training - Chicago, IL
COMPUTER SKILLS
Proficient abilities with Microsoft Word, Publisher, Power Point, Excel,
Access, Photo Shop, Illustrator, SharePoint
PROFESSIONAL ASSOCIATIONS
American Marketing Association