Manager Administrative Assistant

Olga

Goldengorn

**-** ** ***

Rego Park, NY ****4

646-***-****

Email *********@*****.***

SUMMARY OF QUALIFICATIONS:

An educated professional with broad experience in administrative

field ; able to work effectively in a team; self motivated; hard

working; responsible and accurate with attention to details and an

ability to work under pressure ; excellent organizational and

communication skills; dependable; highly organized.

EXPERIENCE

01/05 - Present Advanced Human Services, Forest Hills, NY

Administrative Assistant

. Greet visitors, receive and return telephone calls, answer

emails, take messages

. Help with day-to-day operations and support the administrative needs

of the office

. Schedule and coordinate daily appointments and meetings for

the office, manage manager's calendar

. Prepare monthly and yearly reports to OASAS in a timely

manner

. Receive, open and distribute incoming mail and packages,

responsible for outgoing mail

. Distribute memos, meeting agendas/minutes, reports, forms

and other documents

. Recommend changes to ensure efficient and productive workflow and

implement them

. Review all clients files for accuracy and compliance

with established rules and regulations,

report all deficiencies to the Clinical Director and

assist with correcting them

. Respond to phone and walk -in inquiries from the public by

providing information, including but not

limited to, eligibility criteria, insurance

information, program description

. Compose and type a variety of forms, letters, proposals,

memoranda, prepare spreadsheets

using Word, Excel, and Microsoft

. Maintain and file medical records, manager's

correspondence and other general files

. Enter and update electronic databases with patients

information using Excel, Access

. Establish and coordinate liaisons with community houses,

inpatient clinics, and other facilities

. Maintain office equipment and order supplies to ensure

smooth operation of the office

. Assist manager with special projects and open houses

07/03-01/05 Target Corporation -Rego Park, NY

Sales Person

. Assisted customers with purchases

. Replenished merchandise

. Rang up purchases, when needed

. Trained new personnel in job skills

02/03-05/03 MTA NYC Transit- NY, NY/Department of Subways

Intern

. Entered and updated various data into Access, Word and Excel

databases

. Received and directed callers and visitors to appropriate staff

members

. Filed and maintained documents in accordance with organizational

procedures

. Used office automation equipment and software to produce basic

correspondence

. Interacted with various departmental employees and legal personnel

. Photocopied, faxed, filed and distributed correspondence

. Provided other general office support

EDUCATION: Bachelor of Science in Business Administration May

2003

York College/ City University of New

York- Jamaica

SKILLS: Familiar with MS Office, Windows 2000/XP, Excel

Foreign language proficiency: Fluent

Russian (read/write/speak)

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