Engineer Sales

DEEPAK GAVALI

*** ***** ********* **** # ***

Coppell, TX 75019

Cell 972-***-****

Email: *******@*******.***

WORK EXPERIENCE

Vavni Technologies, Santa Clara, CA (IT/Security/Telecom)

Senior IT Security Consultant

06/2010 - Present

. Provide IT & Security consultation to an Enterprise customer base

delivering security solutions across multiple platforms.

. Create and maintain the enterprise's security architecture design,

polices, procedures, guidelines, standards for a large customer

base.

. Deliver expert consultation and strategy planning of IT

infrastructure, software standards, design supportable and scalable

environment, reduce total cost of ownership.

. Track security advisories & identify potential vulnerabilities and

threats by staging mock environments.

. Design and perform vulnerability assessments, penetration tests

and security audits

. Performing fix updates across all platforms by performing

signature updates, patch fixes or hot fix implementation.

. Escalate and resolve software bugs identified by testing within

staging.

. Conduct research into IT security issues and products as required.

. Review and perform security change control to meet enterprise

needs.

. Help ensure security compliance of IT infrastructure,

organizational security policies and standards. Help maintain

confidentiality, authenticity and integrity of information.

. Ensure IT projects and support activities are conducted as per ITIL

guidelines.

. Enabling enterprises to be Security Compliance to compliance

standards like PCI DSS, SOX, and HIPAA, GLBA, FISMA, Basel II,

COBIT, CISP, ISO 27002

. Plan and coordinate beta testing, software qualification into test

bed prior to production roll-out

. Ensure the enforcement of enterprise security policies for all

Manage service customers.

. Perform, Supervise and document all investigations into problematic

activity with the local/global teams. Provide on-going communication

to senior management

Security Compliance and Risk Management

. Network Policy Management

. Endpoint Policy Management

. Log Management

. Logging & Status

. Smart Workflow

. Monitoring

. Management Portal

. User Directory

. Smart Provisioning

. Smart Reporter

. Smart Event

. Multi-Domain Security Management

Check Point Software Technologies, Irving TX

Diamond/Escalation Engineer: (Security)

09/2008 - 06/2010

. Assisted customers, SE's with the seamless integration of Check Point

product line into diverse network and software environments running

NGX R65,R70,R71 releases.

. Provided Diamond/Escalation level support for issues escalated from

Front Line Support, Sales or Management.

. Interfaced directly with customer contacts, including end-users,

technical professionals, SE's, and management to resolve high-

visibility technical problems on mission critical systems.

. Replicated and Troubleshot complex systems and networking environments

running complex kernel debugs with source code investigation and

analysis.

. Quickly and accurately reproduced diverse complex field issues in the

lab for troubleshooting and root cause analysis

. Interfaced with R&D to reproduce, test and lab sanitizing product

patches/fixes

. Wrote technical bulletins and internal technical white papers, and

contributed to the

Check Point knowledge base

. Provided frequent detailed status and action plan updates to internal

and external stakeholders, including upper management

. Demonstrated ability to quickly learn new technology and new products

. Demonstrated ability to multitask while ensuring the highest quality

of work

. Strong interpersonal skills including the ability to interact with

customers in a pre- or post-Sales capacity

. Demonstrated proven verbal and written communication skills

. Seasoned and experienced in providing support and communicating with

enterprise level customers on hot issues, politically hot issues

exhibiting diplomacy and diligence.

. Demonstrated ability to manage multiple projects and see them through

to completion

. Worked cross functionally with other business units like QA assisting

in qualifying and sanitizing software builds in various network

environments and conditions to identify bugs prior mainline release.

Nokia Inc., Irving TX -

Escalation Engineer: (Security)

2004- 09/2008

. Assisted customers, On-Site Engineers with the seamless integration of

Nokia /Check Point product line and deliverables into diverse network

and software environments.

. Interfaced directly with customer contacts, including end-users, Care

Manage/Technical Manager/Solution Manager/Group Manager to resolve

high-visibility technical problems on mission critical systems.

. Debugged complex systems and networking environments through analysis

of packet traces and other methods.

. Quickly and accurately reproduced diverse field issues in the lab for

troubleshooting and performed root cause analysis

. Worked with development to produce, test and deploy product patches

. Wrote and published technical bulletins and internal technical white

papers contributing to Nokia Networks and NSN's knowledge

base.

. Ability to quickly learn and adapt to new technology and new product-

line.

. Ability to multitask while ensuring the highest quality of work

. Assisted customers like T-Mobile, AT&T in performing Beta testing in

their staging environment.

. Helped identify and resolve software bugs identified through

performing in-house tests.

. Commissioned and Integrated SGSN/GGSN/Firewalls along with other

network elements into customer environment

. Demonstrated strong interpersonal skills, ability to interact with

customers in a pre- or post-Sales capacity

. Proven track record to manage multiple projects and see them through

to completion

. Excellent communicating skills, oral and written.

. Excellent Project Management Skills

. Developed and maintained relationships within assigned accounts,

served as a single point of contact for key accounts for pre and post-

sales issues.

. Improved client utilization and product/service adoption rates by

acting upon new business opportunities, helping meet their road-map

and expectations.

. Prepared and delivered customer presentations apprising them on

various technologies, software deliverables and hardware life cycle.

. Carried out Beta testing in staging and pre-production environments

before performing a production roll-out.

. Assisted customers Engineering & Ops team to perform customer

acceptance testing

. Achieved sales and revenue goals by ensuring that all accounts are

profitably serviced

. Managed all aspects of account profiles, including performance history

and customer forecasts

. Communicated channel activities and results to senior management by

delivering sales reports

. Monitored competitor activity and formulated strategic plans for

increasing market share, worked closely with regional Sales and

Account teams..

. Facilitated the execution of all technical services (pre and post

sales) with client on performing test cases, software implementation,

training and ongoing support.

. Demonstrated solid business acumen and met customer's technical

requirements.

Nokia Inc., Mountain View, CA

Escalation Engineer (Security)

1998-09/2004

. Provided global IT consultation for internet security products running

Check Point/IPSO

. Dedicated consultant to Nokia's critical accounts viz. New York Stock

Exchange, Golman & Sachs, Delta, Lehman Brothers, Morgan Kegan and

other high profile accounts.

. Designed Configured and debugged site-to-site, client-to-site VPN

infrastructure of very complex nature for Nokia's high profile

accounts.

. In-depth knowledge of networking industry. Hands on experience on

Network Security and in-depth knowledge on TCP/IP, DNS, DHCP, security

protocols (IKE AES) and routing protocols viz BGP, OSPF and RIP.

. Excellent working knowledge in SNMP. Hands on Hp Open view, Silver

Creek, Netcool, Nethawk.

. Designed and configuring HA VRRP and Clustering (HA / Load Sharing)

environments.

. In-depth knowledge on Nokia routers viz IP:400,IP:300,IP:500,IP:700,

IP:1260, IP:2250, IP:2450 series at the hardware and software level.

Ability to perform core analysis and interpret stack trace on core

dumps.

. Published in-depth technical summaries, white papers and knowledge

base articles for Nokia's knowledge base.

. Gathered and prioritized customer requirements, built detailed

specifications and drove customer issues across various functional

groups with visibility.

. Performed Audit, Security & Risk Management for various customers

Technology/Protocols:

. Intrusion Detection and Prevention (IPS/IDS)

. DLP - Data Leak Protection

. DNS, DHCP, Security Protocols (IKE, AES)

. IP filter, NAT, VPN (Ipsec,SSL VPN with Server Name Indication feature

implementation)

. In-depth technical knowledge of Juniper, Symantec, McAfee firewall

solutions.

. Knowledgeable on Cisco and F-5 Load Balancing technologies.

. Dumping and Sniffing

. Network / Port Scanning

. High Availability, Clustering and HSRP Solutions

. Operating system and Kernel application debugging

. High Level Firewall-1 Security and Administration

. Operating System (Kernel patches, OS Hardening, Hot-Fix

implementation's)

. Network Management and Data collection

. VoIP Protocols - MGCP, SIP, SKINNY,h.323

. Integration of Telecom equipments within 2G/3G GPRS

. Wireless Technologies - WiMax, Bluetooth

. Supported Cisco Catalyst 6500,4500,3560,3750 series

. Supported Cisco 2800,3800.7200 series routers

. OS: Windows NT / 2003,2008,Windows7/XP, Linux / UNIX, IPSO, SPLAT,

Cisco IOS

. Network Hardware: SUN SPARCstation, Cisco Routers/Switches/PIX

Firewalls/IBM M2/M8 series/Crossbeam/HP

. Routing Protocols: RIP, BGP, OSPF,IGRP, EIGRP

LAN/WAN Technologies: Frame Relay, Ethernet, E1/T1/DS1/DS3,

X.25, VLAN

. Security: Access Lists, SSH, 3DES, RAIDIUS/TACACS, PIX, ASA,IPSEC,SSL

. Experience and understanding in security aspects of variety of

Application Servers (Weblogic), Web Servers (Apache, IIS), Database

Servers (Oracle, MS SQL).

. Hands-on experience performing application security assurance using

business-class assessment tools including static code analyzer

(Veracode), platform vulnerability scanner (Qualys),

. Experience performing manual code security review in a C, C++

environment.

. Working knowledge and understanding of operating systems, web

application architecture.

. Understanding of development languages and frameworks such as VBA,

ASP, ASP.NET, Perl, XML, PHP, and Cold Fusion.

. Hands on experience and know-how of LDAP and PKI technologies

Projects Handled

. Terrestar (US Government Project)

Combining the nation's fastest 3G network from AT&T with the

reach of the world's most

powerful commercial satellite providing ubiquitous coverage

for critical communication

. Stelera Wireless Project - HSPA (High-Speed Packet Access Technology)

. US Naval Academy Annapolis, MD 2G GPRS deployment (US Government

Project)

. Managed and scaled working relationship with third party vendors like

Check Point Software, F-5, ISS.

. Worked closely with business development, program management to define

architecture focus area, to scale existing CA architecture process and

framework and manage the working relationship with third party

vendors. Ensuring CA Architecture framework is scalable (business and

technology)

. Interfaced with VARs, Distributors, TAM, Regional Channel Managers &

SE's on various business proposals.

Reliance Industries Inc., Gujarat - India

1995-1998

Network Security Engineer

Technical Functions

. Designed and maintained Local Area and Wide Area networks.

. Deployed and implemented a centralized NMS module for monitoring

Network and Hardware health check(s) using Hp-Open view and Silver

Creek.

. Designed and debugged and resolved complex issues pertaining to

Intranet, Extranet and Remote access VPN

. Published Technical summaries, White Papers and Solution guides for

Reliance knowledge base.

. High level understanding of processes, time, and skills associated

with delivering Enterprise Solutions.

. Established organization's hardware and software standards, created

supportable and scalable environments helping reduce total cost of

ownership

Projects Handled

. Helped achieve ISO certification by designing, developing, enhancing

current processes and procedures.

Worked with ITIL as proven method for planning common processes, roles

and activities with appropriate reference to each other and how the

communication lines should exist.

. Identified, maintained and enhanced a good market share in the Asia-

Pacific region for Reliance Industries in the field of IT.

. Presented ideas within project development teams. Interacted across

projects at peer level.

. Demonstrated ability to work cross-functionally with Operations, Sales

& Marketing, Channel Teams and helped achieve positive quarterly

earnings.

Implemented knowledge of both business and technical skills for growth

and development of Reliance Info com.

Project Management Skills

. Ability to identify business pockets and scale them to business

propositions.

. Ability to drive customer issues across different functional groups to

meet target.

. Strong understanding of business impact of technology.

. Ability to scope the magnitude of architecture engagements.

. Worked with limited or no supervision. Identify and resolve complex

problems across the board.

. Excellent written and verbal communication skills.

. Posse's exceptional organizational, facilitation, teamwork and

negotiation skills.

. Have strong leadership and mentoring skills.

. Demonstrated ability to influence and persuade customers, management

regarding business process changes and adoption of architecture

approach.

. Interfaced with various levels of management. Exercised judgment

within broadly defined procedures in selecting methods, techniques

and evaluation of criteria for obtaining results. Deliver solution(s)

and support to assigned projects and/or areas of responsibility.

Ensure commitments and deliverables are met.

. Implemented standard technologies with awareness and ability to

evaluate emerging technologies. Ability to quickly grasp application

of business architecture concepts and methodologies

. Demonstrated ability to delegate work, mentor and guide other members

of the work group effectively.

. Demonstrated ability to Promote and solicit ideas within project

team(s) and Management.

Achievements and Milestones

. Maintained high customer satisfaction and achieved milestones in

various projects undertaken.

. Ability to determine problems and deliver customer expectations

. Ability to work effectively and provide guidance to other members of

the work group.

. Ability to Promote and solicit ideas within project team(s).

Education

. Masters in Computer Systems Engineering - North Western Polytechnic

University, Fremont, CA

. Bachelors in Science - South Gujarat University, Gujarat, India

. Advanced Technical Writing and Communications, UC Berkley California

Certifications

. Check Point certified Security Administrator (CCSA) and Security

Engineer (CCSE), CCSE +.

. Nokia certified Security Administrator (NSA I, NSA II).

. Microsoft Certified Systems Engineer

. Successful completion of CISSP training/workshop.

. Expert with hands-on expertise with the following firewall software

releases/versions 4.0,4.1, Application Intelligence (AI), Next

Generation (NG and NGX)

. Certified in advanced routing and multicasting technology, UC

Extension.

. Certified in Advanced level of Design, Implementation and

Troubleshooting of VPN's, UC Extension.

. Successfully completed a course in Management and Leadership Skills

for New Managers, Global Knowledge.

. Successfully completed a training/workshop in ITIL, PMP, 6 Sigma

. Successfully completed a training/workshop in Project Management

Essentials for IT Professionals.

. Successfully completed a course in Advanced Management and Leadership

Skills.

. Communication and Negotiation Skills for IT Professionals, Global

Knowledge.

. Certified in Check Point's advance level courses in "Network Security

and VPN Troubleshooting", VPN Dynamics-CA

. Successful completion of ICD training, Finland with field deployment

expertise with major operators.

. Advanced code level firewall-1(IPS/IDS/DLP/Kernel/Debugging) training

- Tel Aviv, Israel

. Certified engineer in 2G, 3G GPRS technology with field deployment

expertise with major operators ( T-Mobile, AT&T, Verizon Wireless,

Verizon Business)

. Basic knowledge in Shell scripting.

STATUS: US Citizen.

References: Available upon request.

Contact this candidate