Real Estate Customer Service
Resume:
Tara Singleton
**************@*****.***
Employment History
Reservation and Leasing Agent
*/**-*/** ************ Rentals/Intracoastal Realty Corporation,
Wrightsville Beach, NC
Assisted customers on incoming calls and visits to the office on all
booking and leasing inquiries
Booked reservations and leased properties with goal of full occupancy
Scheduled/arranged property showings, provided access to property (sign out
keys)
Collected feedback from property showings
Accepted applications, verified accurate completion, processed application
fee and forwarded to admin for processing
Received, verified and scheduled "owner blocks" and "owner guest blocks"
Monitored receipt and callbacks to the reservation hunt group, ensuring all
calls including messages left in voicemail were returned
Checked-in guest/tenants
Collected rent/reservation monies
Sales Assistant
6/09-12/09 Bald Head Limited, LLC/The Island Agency, Bald Head Island, NC
Contacted/Updated leads for interest in real estate in a company database
by telephone and email
Booked a real estate tour in a company database
Used a company database to know which leaseback house I could put a lead in
for a real estate tour
Office Manager
7/08-5/09 MRB Services, LLC
Kept office organized
Ordered supplies as needed
Created invoices and estimates using QuickBooks
Scheduled paint jobs and repairs with customers
Payroll
Buyer's Agent/Assistant/Office Manager
9/05-6/08 New Homes Realty, Inc., Wilmington, NC
Assistant to BIC
Submitted monthly expense reports to Corporate in Excel format
Made sure appropriate forms according to NC Real Estate Commission were in
each
file from 40 agents in North and South Carolina
Made sure each agent stayed current on the renewal of their license,
privilege tax, and CE
credits each year
Updated prices of houses in the area on the company's website
Submitted new houses in the area with a picture and floor plan to the
company's website
Assisted buyer's (client's) in their home buying experience
Ordered supplies for the Wilmington office
Assistant/Staff
5/04-7/05 Art Skipper Realty, Inc., Oak Island, NC
Assistant to BIC
Wrote offers, listings, and other required forms in RealFast
Set up closings with attorneys depending on who was being represented
Updated stages of new construction homes on charts
Updated signs and photos of new construction homes
Picked colors for new construction homes
Answered phones
Made sure appropriate forms according to NC Real Estate Commission were in
each file
Filled out applications for perc tests and determined how big a house could
be based
on lot size and setbacks
Marked lots for perc tests by flagging corners according to a plat map
Filled out applications for building and CAMA permits
Looked up progress for perc tests online
Title search research
NC Real Estate Agent
2/04-5/04 Coldwell Banker Sea Coast Realty, Southport, NC
Shared duties as an on-site agent at Carolina Place in Southport, NC
Greeted and assisted potential clients
Temporary Staff/Receptionist
9/03-1/04 Coldwell Banker Sea Coast Realty, Southport, NC
Responsible for updating transactions within the office
Greeted people on the phone
Kept office and files organized
Summer Receptionist
4/03-9/03 Oak Island Accommodations, Inc., Oak Island, NC
Maintained the switchboard by utilizing a computer program
Transferred phone calls from 32 lines to appropriate departments
Wait Staff
9/00-1/03 Texas Steakhouse & Saloon, Wilmington, NC
Provided customer service to patrons
Took orders, served food and drinks, kept restaurant sanitary
Education
2001-2003 UNC-Wilmington, Wilmington, NC
BA in Political Science
Minored in Communications
08/10-Present Johnston Community College, Smithfield, NC
Paralegal Degree
Other Experience
Selected by Rep. Leo Daughtry to page for NC House of Representatives
National Honors Society and NC Scholars Program in high school
NC Real Estate Brokers License
08/10-Present Intern for Johnston County District Attorney's office
References available upon request
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