Human Resources Manager
Resume:
LISA R. FORD
Azusa, CA 91702
*******@***.***
http://www.linkedin.com/in/lisaford
Professional Experience
January, 2007 to Present
SENIOR HUMAN RESOURCES GENERALIST
Latham & Watkins LLP, Los Angeles, CA
Latham & Watkins LLP is one of the largest and most respected law firms in
the world. A global, full-service firm with more than 4,000 personnel
located in 30 offices around the world.
. Acting Human Resources Manager - June, 2010 to present
. Conducts new hire orientation and the exit interview process.
. Communicates with department managers to obtain details of open
positions. Provides a thorough analysis of open positions and develops
the best strategy to fill the position.
. Writes job postings and posts job openings on major on-line job
boards, and niche job sites. Manages incoming resumes and applicant
flow. Selects and identifies candidates by conducting phone and in-
house interviews. Makes recommendations to managers regarding quality
candidates.
. Works independently to negotiate temporary/direct placement fees and
manages all temporary employment activity.
. Manage timekeeping process locally via Kronos. Audits timekeeping
records on a weekly basis to endure compliance with FLSA regulations
and state labor laws. Monitors use of PTO and identifies areas of
potential timekeeping fraud. Work with staff and management to
research and answer payroll questions.
. Advise employee and management on the interpretation of personnel
policies, programs, and procedures.
. Conduct investigations of employee complaints, misconduct,
rules/regulations, and violations and recommends appropriate action.
. Created and presented training module for Supervisor Toolkit Training
relating to Kronos/Timekeeping policies.
. Responsible for managing performance reviews program. HRIS
maintenance via PeopleSoft
. Compiles, maintains, and prepares reports for the HR Manager.
Developing and tracking HR metrics, including Headcount
Reconciliation.
. Managed day-to-day activities of floating Administrative Assistant.
. Serves as a mentor to the Benefits Coordinator and HR Assistant.
. Developed new procedures in relation to recruiting, new hire
orientation, and the exit interview process.
. Supports LOA efforts, including FMLA, Short-Term Disability, and other
employee leave issues. Conducts Ergonomics Evaluations.
. Leads and/or assists with special projects on various Human Resources
issues as needed.
May, 2003 - January, 2007
Jet Propulsion Laboratory, Pasadena, CA
Jet Propulsion Laboratory (JPL), a division of the California Institute of
Technology, is a lead research and development center of the National
Aeronautics and Space Administration (NASA). The Laboratory has a wide-
ranging charter for solar system exploration, Earth observation,
astrophysical research, and technology development, and employs
approximately 5,000 scientists, engineers, and support personnel.
October, 2005 - January, 2007
EMPLOYEE SERVICES REPRESENTATIVE
. Assisted with the administering of all functions of the Leaves of
Absence Unit.
. Consulted with employees and all levels of management regarding JPL
policies and procedures.
. Analyzed leave circumstances and determined applicable policies,
procedures, and benefits.
. Advised employees about leave and return-to-work process and
requirements.
. Evaluated health care provider notes for compliance and determined
eligibility for leave benefits.
. Ensured leaves meet the requirements of federal and state regulations,
and designated FMLA and CFRA leaves accurately and on time.
. Tracked and maintained all leave files and databases to ensure
accuracy and compliance.
. Communicated with all affected parties regarding leave status,
extensions, and returns.
. Generated Metrics and reports as needed.
. Continuous process analysis, development, and improvement to ensure
efficient leave administration.
. Responsible for administering the relocation process for all new
employees and student travel.
July, 2005 - October, 2005
RELOCATION REPRESENTATIVE/STAFFING ASSOCIATE
. Responsible for administering the relocation process for all new
employees and student travel.
. Interpreted relocation policies and procedures.
. Interfaced with Travel and other internal organizations to ensure high
levels of customer satisfaction with the relocation process.
. Processed all expense reports relating to relocation and student
travel.
. Responsible for the development and generation of all scheduled ad hoc
Employment Reports and Metrics.
August, 2004 - July, 2005
STAFFING ADMINISTRATOR/ RECRUITING COORDINATOR LEAD
. Served as lead and supervised day-to-day activities for the Recruiting
Coordinators.
. Responsible for the development and generation of all scheduled and ad
hoc Employment Reports, and Metrics.
. Responsible for project administration, budget administrative
preparation, tracking financial performance and preparation of
financial reports, and discrepancy research and solutions.
. Served as the section Subject Matter Expert on administrative
processes, policies, and procedures.
. Responsible for monitoring and ensuring data integrity.
. Responsible for property inventory and control.
May, 2003 - August, 2004
RECRUITING COORDINATOR
. Updated and posted internal and external job postings. Scheduled
phone and on-lab interviews. Created offer letters and sourced
resumes.
. Administered Interim Employment Program.
. Created PowerPoint presentations, organization charts, Excel
spreadsheets, and correspondence.
. Processed travel authorizations and expense reports for staff
members.
. Assisted with new employee orientation and processed new hire
paperwork.
. Processed on-lab interviews and escorted visitors throughout the lab.
. Processed termination clearances and scheduled exit interviews.
. Assisted with Mars Exploration Rovers Housing project.
2002 - 2003
HUMAN RESOURCES COORDINATOR
CUDL, Rancho Cucamonga, CA
. Administered background checks and reference checking.
. Set-up and maintained employee files and organizational charts.
. Assisted in all aspects of the recruitment process, including
scheduling interviews, job postings, sourcing resumes, and creating
offer letters.
. Conducted and coordinated New Hire Orientation.
. Processed new hire paperwork.
. Maintained employee database.
. Prepared correspondence and memos.
. Administered benefits.
. Managed Open Enrollment process.
. Prepared termination paperwork.
. Processed Workers' Compensation paperwork.
. Processed Short Term Disability and Long Term Disability paperwork.
. Constructed various employment reports and spreadsheets.
1998 - 2002
RESERVATIONS SALES & SERVICES REPRESENTATIVE (2nd job)
United Airlines, Indianapolis, IN/Moreno Valley, CA
. Communicated information to customers regarding fares, schedules, and
routings.
. Back-up Phone Supervisor.
. New-hire training assistant.
. Coached new hires during OJT.
1996 - 2000
OFFICE MANAGER/HUMAN RESOURCES MANAGER
Akinet, Inc. dba Community Spirits, Indianapolis, IN
. Start-up experience.
. Reported to Chief Financial Officer and Chief Operating Officer.
. Assisted in recruitment process by scheduling, participating in, and
conducting interviews.
. Handled workers' compensation and unemployment claims.
. Supervised and trained staff members.
. Processed payroll.
. Benefits administration.
. Coordinated company events.
. Prepared orientation packets.
. Maintained vacation schedules and sick-day reports.
. Prepared other various reports.
. Accounts receivable - consisted of recording daily sales in journal
and into accounting software. Accounts payable - consisted of
reconciliation of liquor invoices and submitting payments to vendors.
. Cash handling consisted of collecting and counting money from multiple
store safes and preparing deposits for pickup.
. Handled daily operations of liquor store chain.
1994 - 1996
OFFICE MANAGER
Siegel, Eberhardt, Carter, & Dassow, Indianapolis, IN
. Promoted from Legal Secretary to Office Manager
. Provided administrative support to Managing Partner in all legal
matters.
. Supervised and trained staff members.
. Processed payroll.
. Benefits administration.
. Coordinated company events.
. Maintained vacation schedules and sick-day reports.
. Maintained daily calendar of Managing Partner.
. Prepared and tracked expense statements.
. Arranged and coordinated on-site and off-site meetings.
Previous Experience:
1993 - 1994
EXECUTIVE SECRETARY
Advocate Consulting/Blue & Co., LLC, CPAs, Carmel, IN
1990 - 1993
ADMINISTRATIVE ASSISTANT/DISPATCHER
STF Security/Rocky Ripple Police Department, Indianapolis, IN
1986 - 1990
TAXPAYER SERVICE REPRESENTATIVE
Internal Revenue Service, Indianapolis, IN
EDUCATION
Purdue University, West Lafayette, Indiana - Concentration in Math
University of Redlands, Redlands, California - B.S., Business
Administration and Management
COMPUTER SKILLS
Word, Excel, Outlook, Word Perfect, PowerPoint, Employ!, Kronos, Hodes,
PeopleSoft, InfoPath, Discoverer, Data Extractor, PERFORM, Pinfo, Eudora,
Meeting Maker, FormFlow, Unified Charging System, Communications Service
Request, Web Termination Tool, Oracle, QuickBooks Pro, Fast Res, ADP/HR
Profile, Timeslips, Quattro Pro, Q&A, Lotus 123, Adobe Acrobat, Org Plus
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