Customer Service Sales

Location:

South Richmond Hill, NY, 11419

Posted:

December 31, 2010

Contact this candidate

Resume:

Harpreet.S.KHURAna

. Po Box ****** Richmond Hill NY 11418 . 516-***-**** .

********@****.***

OBJECTIVE: A hardworking masters candidate seeking challenging position in

accounting industry requiring a qualified professional with excellent

customer relations skills, a proficiency in PC applications, and a

commitment to accuracy.

EDUCATION:

CUNY- QUEENS COLLEGE Flushing,

Master of Science- Accounting 09/10 - Present

NEW YORK INSTITUTE OF TECHNOLOGY, SCHOOL OF MANAGEMENT

New York, NY

Bachelor of Science -International Business GPA: 3.2

Dec 2009

Second Major: Accounting

. Honors: SEEK Honor, Sikh Coalition & United Sikhs Volunteer,

National Honor Society and NYIT Academic Achievement Scholarship

. Coursework: International Marketing, Economics & Finance,

Production/Operation Mgmt, Quantitative Applications,

Statistic Sampling Theory, Business Policy Seminar, E-Commerce,

Corporate Finance and Money & Banking, Cost Accounting,

Intermediate Accounting, Taxation

WORK EXPERIENCE:

SIMRAN TRADING

Bookkeeper/Accountant

Freeport, NY

. Prepared all accounts payable/ accounts receivable transactions

01/09 - 09/10

. Followed up on business and workers compensation insurance

. Prepared monthly, quarterly, annual payroll reports and budget

. Completed federal, state and local tax reports, business tax

returns and tax planning

. Researched and interpret guidelines, policies and laws for use

in reports and cases

TRAVELEX AMERICA

Senior Consultant

Jamaica, NY

. Helped customers meet their needs for foreign currency

05/05 - 08/08

. Handled currency in excess of $100,000 on a day-to-day basis

. Ensured daily transactions were in compliance with OFAC

policies

. Managed daily inventory and currency exchange operations

daily

. Observed, coached and trained new sales consultants

. Trained extensively in the recognition of counterfeit

currency, credit card fraud, and money laundering in

international and domestic money transfers using the Retail Trading

System (RTS)

. Promoted Travelex products and services, provided assistance

to passengers concerning foreign currency, travel &

baggage insurance and other products

AMERICAN SALES & MANAGEMENT

Jamaica, NY

Customer Service Associate

12/04 - 06/05

. Provided check-in assistance, ticketing, reservations, re-booking of

itineraries and boarding passes for passengers.

. Checked and accepted passenger luggage

. Complied with all safety procedures, station policies and made flight

announcements

. Provided accurate gate, flight arrival and departure information, as

well as responded to general customer inquires

. Assisted special needs passengers, resolved customer complaints and