Customer Service Human Resources
Resume:
Anne Daley *** Adeline Avenue • South Plainfield, New Jersey 07080
*******@***.***
OBJECTIVE: To obtain an administrational position where I can utilize my past experience.
ACCOMPLISHMENTS:
Well organized and efficient.
Thorough understanding of all aspects of Human Resources.
Skilled with computer systems and software.
Excellent communication, interpersonal and organizational skills.
An experienced team player, bringing enthusiasm and energy into group efforts.
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EMPLOYMENT:
CMC Joist & Deck South Plainfield, New Jersey 07080
Human Resources/Purchasing Assistant April 2001 to December 2009
• Compiled and prepared reports and documents pertaining to personnel activities.
• Executed daily operations of payroll.
• Transmitted employees for drug testing, new hire, random and post accident.
• Was instrumental in conducting Open Enrollment.
• Arranged for in house and external training activities.
• Selected applicants meeting specified job requirements and referred them to hiring personnel.
• Arranged for advertising and posting of job vacancies, and notified eligible workers of position availability.
• Recorded data for each employee, including such information as addresses, weekly earnings, absences,
supervisory reports on performance, and dates of and reasons for terminations.
• Requested information from law enforcement officials, previous employers, and other references in order to
determine applicants' employment acceptability.
• Successfully handled Family Leave Act, NJ Disability & Workers Compensation Benefits.
• Processed and reviewed employment applications in order to evaluate qualifications and eligibility of
applicants.
• Structured and maintained all Benefit Administration, Health, Life Insurance, 401K's, Profit sharing and
Pension Plans.
• Answered questions regarding examinations, eligibility, salaries, benefits, and other pertinent information
• Served as liaison between Management and Employees.
• Examined employee files to answer inquiries and provided information for personnel actions.
• Searched employee files in order to obtain information for authorized persons and organizations, such as credit
bureaus and finance companies.
• Responsible for informing Human Resource notices to employees.
• Responded to written and telephone requests for assisting employees.
• Gathered personnel records from other departments and employees.
• Explained company personnel policies, benefits, and procedures to employees and job applicants.
• Researched and recommended notifications to employees.
• Processed, verified, and maintained documentation relating to personnel activities such as staffing, recruitment,
training, grievances, performance evaluations, and classifications.
• Verified and entered accident reports.
• Educated in OSHA regulations.
• Responsible for maintaining OSHA Log and Annual Summary.
• Entered and received Purchase Orders, paid invoices.
• Responsible for ordering shop, trucking and office supplies.
• Communicated with vendors and Sales Representatives.
• Coordinated shipping UPS and FedEx online.
• Managed phone systems.
1 800 BUY RACK Middlesex, New Jersey 08846
Office Assistant May 1998 to April 2001
Responsible for all aspects of customer service.
In charge of monthly inventory.
Dispatched driver
General office work, filed, petty cash, invoicing
Sacred Heart School South Plainfield, New Jersey 07080
Office Assistant February 1994 to May 1998
General office work, filing,coping,mail distribution
Successfully handled selling students lunch and supplies.
Organized and tallied daily lunch accounts.
Responsible for scheduling and supervising 40 volunteers.
EDUCATION:
Middlesex County College Edison, New Jersey
Associates 1982
ADDITIONAL TRAINING:
Essentials for Personnel & HR Assistants
COBRA, FMLA
How to Comply with OSHA Recordkeeping Requirements
Harassment Prevention
Excel Training
How to Write Better and Faster
Member of Emergency Response Procedures Team
REFERENCES: Available upon request
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