Debra J. Ochsenreiter
** ******* ***** - ***** **********, NY 11746
Cell Phone: 516-***-**** - Home Phone: 631-***-****
E-Mail: *************@*****.***
QUALIFICATIONS SUMMARY: A results oriented professional with solid
management, sales, support and merchandising experience. Successful
experience working with clients, troubleshooting and problem solving.
Motivated and enthusiastic about developing and maintaining excellent
relationships with corporate, employees and clients. A strong work ethic
combined with a commitment to excellence in all projects undertaken.
Excellent communication, time management and technical computer skills.
Highly organized with the ability to manage multiple projects and meet
deadlines. Professional in appearance and presentation.
EMPLOYMENT:
8/29/05 - 6/4/10 - District Manager, Driveline Retail Merchandising,
Taylorville, IL
District Manager responsible for managing 120 part time merchandisers and
reset teams throughout New York State for large nationwide merchandising
company. Awarded "District Manager of the Year". Responsibilities
included: recruiting, interviewing, hiring, training, scheduling
assignments, and development of field merchandisers and reset teams in all
retail environments.
This included general merchandising, resets, new store openings, apparel,
HBA, cosmetic resets, electronics, software, office and business supplies,
books, food, planogram maintenance, new item cut-ins for both project based
and continuity assignments. Maintained corporate commitment of 100% on
time completion of all Corporate goals and objectives.
80% travel to all assigned areas to ensure on time completion of all
projects with a commitment to excellence. Responsible for maintaining
budgets, profitability, tracking expenses and online reporting. Provide
immediate corporate support, completion of weekly and monthly management
reports, and immediate responsiveness to resolve all store issues.
Conduct weekly conference calls, weekly communications to field
merchandisers and Corporate management meetings, in store trainings, group
presentations, goal training, new store set ups, resets, planogram
maintenance, sales, inventory, field audits and accurate computer reporting
of results. Field work included training new field merchandisers, meeting
with management in store, working with clients, and field merchandisers to
ensure all objectives are understood, and executed with execellence.
Resolution of all store issues directly with clients, store management and
merchandisers to achieve desired results. Develop and maintain timely
computer database, budgets, spreadsheets, and reports to upper management
and to corporate office. Conduct ongoing store audits to ensure service
compliance, enhance sales, develop relationships with upper management and
enhance service. Continuously developing and implementing new strategies to
increase sales, develop personnel and enhance relationships with store
management. Provide continuous development of new strategies for
merchandisers to resolve any service issues, provide daily support to
revolve issues, develop action plans.
07/03 - 5/05 - District Supervisor- Entertainment Resource, Inc., Dania,
FL
Responsible for 180 drug store chains in New York. Responsibilities
included recruiting, training and ongoing development of 60 field
merchandisers. Worked with merchandisers to ensure all Corporate objectives
were achieved. Resolve all store issues directly with store management and
merchandisers to achieve desired results.
1987-2003 - Computer Software Sales and Support-Huntington, NY
Responsibilities include: Interview, train and development of personnel.
Computer installation, training, troubleshooting and support of software
applications. Work with management to conduct office efficiency audits and
develop strategies to increase productivity. Develop presentations to
principals of various companies.
1981-1987-District Support Manager - Lanier Business Products, Plainview,
NY
Responsibilities: Interview, hire, train and develop Marketing Support
Representatives to work with clients to support office automation
equipment. Develop budgets, work directly with sales representatives and
management to increase direct sales of office hardware and software. Work
closely with Regional Management to implement company strategies and
requirements. Responsible for all Major Account presentations and
installations to clients to develop system strategies to accomplish clients
needs.
EDUCATION AND TRAINING:
Nassau Community College, Garden City-AAS- Business
Sales, Support and Management Seminar Certifications
Microsoft Certifications: Microsoft Office, Outlook
References are available upon request.