Customer Service Representative
Resume:
Sherry June
Enfield CT *****
Cell Phone: 860-***-****
Email: *******@*****.***
OBJECTIVE: To contribute extensive administrative, word processing,
accounting and customer relation skills to a long-term challenging position
within a professional business environment.
WORK EXPERIENCE:
Macy's
95 Elm Street
Enfield, CT 06082
Dates Employed: 09/2010 - Present
Hours: 20
Job Title: Sales Associate
His House Children's Home
20000 NW 47th Avenue
Miami, FL 33055
Dates Employed: 01/2007 - 06/2010
Hours Per Week: 80+
Job Title: House Parent
Mission: Providing nurture and childcare for resident children ages 2 days
to 18 years.
. Feeding and clothing children
. Case management duties including assessment of and coordination of
having children's personal/medical/educational needs met
. Homework supervision, teacher conferences
. Transporting children to and from school, church and outings
. Documentation of children's behavior and incident reporting.
Management duties include
. Training and supervision of Childcare Professionals
. Responsibilities for household finances including monthly petty cash
allowance, food and household supplies, local outings and educational
and children's special needs expenditures.
. Manages and assists with domestic duties and general organization of
the house.
Supervisor: Sieg Aurich, 305-***-****
Design Automation Associates, Inc
68 Bridge Street, Ste 300
Suffield, CT 06078
Dates Employed: 09/1999-08/2007
Hours Per Week: 40+
Job Title: Manager of Administration & Finance / Executive Assistant:
Projects included
. Calendar management for CEO
. Coordination of all utilities
. Development and distribution of marketing materials and maintenance of
the web site
. Human resources
. Mail, coordination
. Maintenance of all financial records, A/R and A/P, banking
. Purchasing of equipment and supplies
. Reception of calls and guests
. Report and presentation preparation
. Sales administration
. Travel planning
. Work flow and quality control of all project documentation
Supervisor: John C. Lambert, 860-***-**** x210
Town of Enfield CT
820 Enfield Street
Enfield CT 06082
Dates Employed: 05/1998-09/1999
Hours Per Week: Began at 20, Ended at 35
Job Title: Clerk Typist
I held several positions with the town; the first was with the
Highway/Solid Waste Departments and the last was in the Planning and Zoning
Department. Duties included
. Assembling reports
. Filing
. Ordering supplies
. Photocopying
. Preparing accounts payable for submission.
. Receptionist
Supervisor: Jose Giner, 860-***-****
Manpower Payroll Support Center
Manpower International
King Street
Enfield CT 06082
Dates Employed: 10/1996-5/1999
Hours Per Week: 40
Job Titles: Customer Service Representative & Payroll Reports Specialist
Customer Service
. Receiving, researching and responding to employee paycheck issues.
Payroll Reports Specialist
. Analyzing various reports in comparison to the contractual agreement
with each customer in respect to the invoicing requirements of that
customer, both financial and non-financial.
. Being an intermediary between the corporate office's accounting
department, invoicing coordinators and 50+ field offices, with respect
to customer and employee set-ups, invoice correction, and data
collection.
. Training of Support Center and Service Office staff on issues
involving billing.
John H. Harland Company
68 Shaker Road
Enfield, CT 06082
Dates Employed: 06/1995-10/1996
Hours Per Week: 40
Job Title: Customer Service Representative:
CAREER-RELATED EDUCATION AND TRAINING:
Asnuntuck Community College, Enfield, CT 06082; 09/1987 - 5/1991:
Degree: A.S.
Degree: Secretarial Certificate
Major: Business Administration
GPA: 3.931 out of 4.0
Asnuntuck Community College: 9/1999 - 12/1999: PowerPoint
New Horizons Computer Learning Centers; 1/2001 - 6/2001: Word III, Excel
III, Access, PageMaker, FrontPage, HTML, ACT!, Acrobat, Photoshop
Asnuntuck Community College; 12/2002 - 5/2006
Major: Accounting
. Performing Payroll with QuickBooks
. Preparation for Certified Bookkeeper Exam
. Financial Accounting
. Managerial Accounting
Contact this candidate