Sales Customer Service

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Enthusiastic and goal-driven sales and management professional with proven

leadership, business development and strategic planning skills. Possesses

a strong sense of commitment and persistence that aid in meeting

established goals. Proven ability to train, direct, mentor and supervise a

cohesive sales staff focused on providing superior customer service and

meeting sales objectives. Demonstrated talent for analyzing and adapting

new strategies to react to changing business trends. Keen communication,

negotiation and presentation skills enable the development of lasting

vendor and client relationships.

2

3 Professional Experience

Jana North America - New York, New York 2006 - Present

1 District Sales Manager 2008 - Present

Earned rapid promotion by this exclusive supplier of premium bottled water

to prospect target accounts for new business, maintain an existing

territory of business, manage client relationships and lead business

growth. Conducts one-on-one and group sales presentations while providing

consultative solutions sales process to prospective clients. Mentored,

trained and managed four sales associates responsible for covering the

greater New York region.

Offered hands-on management and in-depth training in presentation style,

issue resolution and multiple closing techniques that has resulted in

higher percentage of new accounts and greater client satisfaction.

Opened up over +300 new accounts, including large chain accounts such as

Dean and Deluca, Food Emporium and Fairway

Increased product sales volume by 25% in major grocery and drug store

chains such as Whole Foods, Walgreen's and Duane Reade through utilization

of negotiation skills and close relationships with C-level executives

Led numerous marketing campaigns, e. g cross-branding campaign for 250

Duane Reade stores promoting Jana water as a sponsor of the Aids Walk in

New York City, efforts resulted in increased brand recognition, as well as

a $ 20 000 increase in monthly sales

Directed and supervised a major beverage distributor in their efforts to

increase product distribution throughout the region

Valued, brokered and established timeline expectations for opportunities

with potential partners and key accounts in strategic brand partnerships

ranging for charity opportunities to brand positioning/co-branding

2

3 Area Sales Manager 2006 - 2008

Aggressively pursued client business in a previously untapped territory via

prospecting, cold-calling, networking and building relationships with

restaurants, gourmet groceries and retail stores located in East Manhattan.

Promoted products in new venues, organized marketing events and increased

overall product visibility.

Consistently met or surpassed established sales goals by establishing

relationships with key people in the industry, training distributors in

proper presentation of products and maximizing exposure throughout the

territory.

Served as the link between clients and the company, anticipating and

understanding the clients' specific needs and offering solutions.

4 Education

University of West Florida - Pensacola, Florida 2006

Bachelor of Science in Business Administration

Recipient of multiple Dean and President's Awards

5 Skills & Interests

Fluency in Croatian, Basic German

Proficient in the use of Microsoft Office Suite

Active member of a United Nations Business Development NGO

Avid fitness enthusiast

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