Michelle N. Brooks
** ***** ******, **********, ** 014**-***-*** 6582
***************@***.***
PROFILE:
Enthusiastic, goal oriented marketing and sales professional with 18 years experience;
within progressively more strategic marketing, account management, and sales roles.
Ability to drive business and attain sales goals; experienced working with National and
Regional accounts, Clubs stores and Distributor accounts. Experience includes leading
cross functional teams, managing product life cycles and sales budgets, developing
creative solutions, seeking input for continuous improvement, and delivering projects to
the satisfaction of the customer.
AREAS OF EXPERTISE:
Strengths include business planning and forecasting, building internal and external
relationships, identifying new business opportunities, creation of sales tracking tools and
innovative communication vehicles. Successful in planning product launch activity,
motivational and promotional programs, and process development. Able to leverage
collaborative industry relationships to gain valuable insight, create marketing plans,
optimize sales and prepare countermeasures.
EXPERIENCE:
PANASONIC CORPORATION
Secaucus, NJ
Product Category Sales / Account Manager Distributor Sales Team
2006 2009
Outside sales position, acting as subject matter expert for all models within the DVD and
Audio product categories. Drive business and optimize sales opportunities with account
executives, channel partners, product groups, and internal resources. Manage lifecycle to
maximize sales and minimize inventory risks. Validate effectiveness of product and
account strategies within Distributor and Specialty channel.
Prepare and communicate in depth product specifics to the sales team and channel
partners.
Present detailed marketing plans, promotional planning, market share data, analysis,
support materials, media campaigns and public relations. Gain advocacy for the
company and products.
Articulate product value and competitive advantages to enable product placement.
Negotiate desired product mix and promotions with channel partners to maximize
revenues. Successfully launch products and position Panasonic as a premiere solutions
provider.
Communicate product availability and launch timelines. Ensure clean product
transitions.
Manage the product forecasting for each channel partner, for each model, with
accuracy. Drive and maintain sales to attain budget and sales goals.
Recommend and manage promotions, funding, track forecast vs. sales vs. budget.
Proactively prepare countermeasure strategies when necessary to ensure budget
achievement. Work with the sales team and product group to plan for best allocation
of available product.
Develop in depth understanding of account environments. Advance personal
working
knowledge of industry by identifying requirements of distributor, premium specialty
accounts.
Compile, analyze and provide feedback on product performance, market acceptance,
new
features, and market intelligence.
BOSE CORPORATION 1990 2005
Framingham, MA Manager, Product Planning, US Wholesale Group
2003 2005
Create, implement and monitor business unit / account specific strategies and product
activity timelines with Director of Sales and the senior sales management team. Manage
cross divisional team and process to successfully execute value add opportunities, over
packs, product derivatives, and display options across all sales channels, including
national, regional military, and club accounts.
Developed product planning process to enable proactive planning ability.
Continuously
evolved tools to collect and track forecasting and launch details, and dramatically
reduced inefficiencies. Evaluated and analyzed product objectives and opportunities
with sales and marketing teams to optimize product development, and craft strategic
product allocation plans.
Designed and maintained several web sites to enable concise and effective
communication to
different audiences. Communicated activity to recognize and update efforts and
success.
Marketing Manager, Product Launch, US Wholesale Group
2002 2003
Provide direction as peer coach to all field marketing personnel in the development and
application of best practices, such as relationship management, account marketing strategy,
and the enterprise team selling concept. Facilitated continuous improvement, developed
annual budgets, monitored spending to deliver required results and to meet defined goals.
Led product launch team consisting of field and in house representation; managed
cross
functional members to be an effective and efficient team optimizing product life cycle
activities. Ensured initiatives that affect resellers were considered; provided a seamless
product strategy by teaming with key stakeholders.
Managed innovative sell through programs, creating excitement in corporate
offices and
storefronts, engaging resources during the most important product launch in Bose
history.
Participated in key meetings (ex. Consumer Electronics Show; Reseller Business
Forums) to
leverage relationship with resellers and facilitate effective, collaborative marketing
plans.
* Nominated for and participated in the Leadership Development program.
* Earned prestigious Summit Club Award by meeting yearly sales and support goals.
* Earned Employee of the Year Award for marketing contributions made to sales
division.
Senior Field Marketing Manager, Regional Wholesale Accounts
1999 2002
Responsible for account specific business planning, in store presence, forecasting,
advertising, communication tools, and motivational programs. Developed and maintained
strong collaborative relationships with key account contacts.
Gained input on key initiatives through direct contact and communication with
account
personnel and field sales team, leading to enhanced opportunities. Improved personal
retail and merchandise knowledge through hands on, collaborative approach to
program development.
Created in store materials, merchandising concepts, head office reference kits,
market
training resources, and sales team presentations. All materials were designed to be
effective for defined audiences, while enhancing Bose brand.
Field Marketing Manager
1996 1999
Sales Motivation Program Manager
1993 1996
Senior Administrative Assistant
1990 1993
EDUCATION:
University of Massachusetts, Amherst, MA
1992
Bachelor of Science in Business Administration, Marketing Degree
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