Customer Service Sales
Resume:
James (Tony) Anthony Floyd
Email: *****.*******.*****@*****.***
Objective
Seeking a position within a company's team. With over two and a half years of
sales experience in different fields I am willing to adapt to the task and get
the job done.
Academic Degree
. Stephen F. Austin State University: Nacogdoches, TX
Bachelors of Business
Administration
Major: Business Administration Minor:
Entrepreneurship
Honors & Awards
. Alpha Tau Omega Leadership Fraternity Vice President
2008-2009
. Alpha Tau Omega Leadership Fraternity New Member
Educator 2009
. Stephen F. Austin State University Interfraternity
Council 2006-2010
. American Marketing Association Treasurer 2008-2010
. Alpha Tau Omega National Conference Eta Iota
Representative 2007
Relevant Experience
Lab Advantage- Outside Sales: Houston / Sugar
Land, Texas
Outside Sales Representative (Summer 2009 intern)
January 2010- Present
. Created customized recruiting plans and incorporated
them into different areas.
. Exceed quarterly goals.
. Set up appointments with doctors' offices and make lab
presentations.
. Worked over half of Houston for one of the fastest
growing Laboratories in the state.
AT&T - Customer Service/Sales -
Nacogdoches, Texas
Customer Help Desk August 2007-May 2009
. Delivered customer service to the southwest region of
US.
. Lead the state in Long Distance phone accounts
maintained.
. 6 Time Sales MVP in Domestic and Global 2 Global sales.
Corporate Personnel Services & Temps - Baton
Rouge, Louisiana
Outside Sales December 2007- January 2008
. Worked alongside Regional Manager.
. Worked in Houston and Louisiana while managing
multitasks.
. Inventory Control, kept track of record keeping &
scheduling.
. Increased customer retention and loyalty to the company.
Skills
. Extensive Knowledge of Microsoft Office. Comprehensive
use of Excel, Access, Word and also Mac technology
including Snow Leopard, Leopard, and Tiger.
. Familiar with medical staff and Doctors of Southwest
Houston.
References
. Janis Fertitta - 832-***-**** - Lab Advantage
. Austin Baker - 832-***-**** - AT&T
. Kirk St. Pierre- 281-***-**** - Corporate Personnel
Services & Temps [pic]
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