Customer Service High School

Kathleen Richards

**** ** **** *******, **** coral, florida 33990 *******@*****.*** Tel: 239-***-****

Work Experience

Route Driver (May 2006 - March 2008)

Fed Ex, Fort Myers, Fl

Picked up and processed packages to be shipped out from customers, delivered packages to customers, sorted and loaded trucks,

assisted international specialist in processing international shipments, including running manifests, and assisting Government

agencies with inspections of shipments. Provided face to face customer service with business and residential accounts. Ran routes in

cape coral, pine island, saint james, and bookelia.

Earned safe driver merits 2 consecutive years.

Route Driver (April 2005 - January 2006)

DHL, Fort Myers, Florida

Ran delivery and pick-up routes in south fort myers. fort myers beach and estero. Sorted freight and loaded trucks every AM.

prepared and processed manifests for pick-ups and deliveries. Face to face customer service with both business and residential

accounts.

Education

A+ and Net + (August 2003 - November 2003)

FGSU, Fort Myers, Florida

Completed certification coarse in the study of windows applications and networks.

Visual Communications (September 1987 - October 1989)

Art Institute of Seattle, Seattle, Washington

Studied advertising and graphic design. Proposing and preparing ad campaigns to prospective clients from start to finish, from work-

ups of comps to finished product, using Apple Macintosh computers and software.

High School Diploma (September 1980 - June 1984)

Paul VI High School, Haddonfield, New Jersey

Graduated with B average, courses included college prep, accounting, and business law

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