Administrative Assistant Manager
Resume:
Nicole Parlee
Everett, Ma ****9
(H) 617-***-****
(C) 781-***-****
OBJECT:
To obtain a full time position that will allow me to utilize and enhance
my professional abilities.
EMPLOYMENT:
BNY MELLON
Account Documentation and Maintenance 02/01/10-Present
Data Entry
Research Projects
Assists Account Opening Group
Researching Beneficial Owners ID
Orphan Accounts
IRS Letters
Certificate of Residency (COR) Request
Filing
ACS UNCLAIMED PROPERTY CLEARING HOUSE INC.
Recon / DTC Account Administrator 01/22/07-1/29/09
Buy / Sell Shares
Update Reports
Reconciling property received by various holders
Dealt with holders and Transfer Agents on the phone
In order to reconcile an issue
ACS UNCLAIMED PROPERTY CLEARING HOUSE INC.
Administrative Assistant IT 9/14/05 -1/22/07
Collect and Distribute mail
Help out in departments that need assistance
Order office supplies
Cover the receptionist desk
Responsible for greeting clients / visitors.
Scheduling meetings and appointments.
Answer, screen and direct all incoming telephone calls.
Work on research and special projects
AETNA ELECTRICAL & LIGHTING SERVICES
Administrative Assistant 10/2003 - 9/2005
Responsible for greeting all clients / visitors.
Scheduling meetings and appointments.
Answer, screen and direct all incoming telephone calls.
Screen and sort all incoming mail.
Work on research and special projects
Responsible of daily deposits
FIRST NOTICE SYSTEMS, Charlestown, MA
Administrative Assistant 2/2003 -10/2003
Responsible for greeting all clients/visitors.
Schedule client meetings and appointments.
Answer, screen and direct all incoming telephone calls.
Screen and sort all incoming mail.
Work on research and special projects
FIRST NOTICE SYSTEMS, Charlestown, MA
Account Analyst 10/2002 - 2/2003
Responsible for setting up new client accounts.
Developed special routing plans for the client
Explained policies and procedures to potentially new clients.
FIRST NOTICE SYSTEMS, Charlestown, MA
Call Center Representative 4/2002 - 10/2002
Enter all Claims appropriately into the computer system.
Processed customer transactions by explaining all benefits, services and
Claim/reimbursement
Interfaced with customers, clients, and vendors
Entered appropriate data information pertaining to each claim.
Attended assigned training sessions to further improve client and
customer satisfaction
Completed/performed other duties assigned by Management
TORRI GUTTERS & DOWNSPOUTS, LLC, Lynn, MA
Office Manager 6/1999 - 10/2002
Tracked and recorded weekly payroll, accounts payables, bank
reconciliation, etc.
Responsible for scheduling appointments
Responsible for updating and maintaining the customer database
Made weekly bank deposits.
Prepared daily and monthly financial statements
Maintained the switchboard for incoming business calls.
EDUCATION:
HESSER COLLEGE - 1995 - 1999
Manchester, NH
Bachelors Degree in Criminal Justice
COMPUTER SKILLS:
Typing 50 WPM
Email / Outlook
Internet
ProVenture (invoice software)
WordPerfect
Claim Capture (claims software)
Microsoft Access
Microsoft Excel
Microsoft Power Point
Microsoft Word
CMS
Imagining
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