Customer Service Manager
Resume:
Alberto Moreira
Miami, FL. 33183
OBJECTIVE:
To secure a position in a stable, reputable organization with the
expectation of establishing a long-term professional relationship.
PROFESSIONAL EXPERIENCE:
Jan/09 - Present Akzol Nobel (Glidden Paints)
Miami, FL.
Field Service Representative
Train & educate store employees,
maintaining customer satisfaction, uphold
& order adstock, responsible for
maintaining Glidden paint department in
multiple Home Depot locations
Jan/04 - Present ADVANCE AUTO PARTS
Miami, FL.
Store Manager
Sales, providing excellent Customer
Service, responsible for handling Employee
Relations and duties associated, Opening
and Closing Store handling all
responsibilities, Cash Handling
procedures, Store Ownership, responsible
for increasing Store Sales, Minor auto
repairs, Battery installation, ASE P1
certification
Sept/03 - Jan/04
UHAUL
Miami, Fl
Assistant General
Manager
Reservations of various rental vehicles,
and storage units. Responsible for
customer service and handling of customer
disputes, Truck Maintenance.
April/02 - Sept/03 SAVE-A-LOT FOOD STORES
Ft. Lauderdale, Florida
Assistant Store Manager
Duties: Managing employees, cash
handling, in charge of opening
and closing store,
Store deliveries, order store merchandise
Control inventory and customer service.
Increasing Store Sales
MAY/97 - March/02 WALGREENS PHARMACY
Miami, Florida
Assistant Store Manager
Duties: Responsible for scheduling and
managing employees,
various money procedures,
managing and responsible
For opening and closing procedures, in
charge of store deliveries, order
store merchandise and receiving store
deliveries, inventory,
Monitoring
and providing excellent customer service.
Nov/87 - May/97 WALGREEN'S PHARMACY
Miami, Florida
Varies Positions
Duties: Various positions, customer
service, receiving, cash
handling.
March/95 - Present GLOBAL REFERRAL NETWORK
Tampa, Florida
Duties: Refer potential real estate buyers
and
Sellers to Century 21 Real Estate Agents.
Aug/92 - March/95 KENDALL WEST REALTY
Miami, Florida
Duties: Licensed Real Estate Agent.
Oct/86 - Nov/87 J.C. PENNYS
Miami, Florida
Duties: Salesman
Jan/85 - Sep/86 PUBLIX SUPERMARKET
Miami, Florida
Duties: Stock Clerk
EDUCATION:
1996 DADE COUNTY PUBLIC SCHOOLS ADULT EDUCATION
Financial Planning
1994 - 1995 MIAMI DADE COMMUNITY COLLEGE (SOUTH CAMPUS)
General Lines Property & Casualty
1991 MIAMI DADE COMMUNITY COLLEGE (SOUTH CAMPUS)
Real Estate Principals, Practices & Law
1989 MIAMI SUNSET SENIOR HIGH SCHOOL
High School Diploma
ACHIEVEMENTS:
2007 ASE Certified, P2 Automobile Parts
2006 Store Manager of the Year, Division 4103
2004 Florida Notary Public
2003 Certified Food Service Manager (ServSafe)
1996 Financial Planning Certificate, Miami Dade Adult Education
(Certificate)
1995 Florida General Lines Insurance Agent 220 License
(Led to FL 220 P&C License)
1992 Florida Real Estate License
(Led to FL. Real Estate License)
1989 High School Diploma
LANGUAGES: Fluent English and Spanish
HOBBIES:
Internet, reading, and various outdoor activities
REFERENCES:
Available upon request.
Contact this candidate