Data Entry Office

Susan Wooler E-Mail: **********@******.***

** ******* *** **** *****: 443-***-****

Elkton, MD 21921 Cell Phone: 443-***-****

PERSONAL STATEMENT:

I am dedicated, dependable individual who has ambition to succeed in Administrative with strong, extensive,

experience, skills, knowledge, adaptability, and strong computer skills in Office Administration. I enjoy learning new

computer software/programs and new skills, leading me to a challenging position where I can develop and excel while

giving my best to an employer.

WORK EXPERIENCE:

Level 5/Senior Secretary April 2005 to October 2010

University of Delaware/Soils Testing Program, Newark, DE

• Used Microsoft Office 2007 (Word, Excel,

Access,Outlook Mail & Calendar, & PowerPoint)

• Contribute, Web Design

• Publisher, Photo Shop

• Multi-Line telephones

• Copiers, Scanners, Fax Machines, Printers,

Dictation Machines, Computers/Software

• Dry Ice Shipments and Hazardous Materials

Shipments with Federal Express, DHL, UPS and

Postal Service

• Type 40 – 50 WPM – memo’s, confidential documents,

letters, envelopes, mail merge, data entry work,

Cover letters, Memos, Business Expense Forms, Journal

Vouchers, Invoices, Billings, Cash Transaction Forms,

• Tracked/maintained budget information for

projects/accounts

• Maintained/Scheduled/Planned Travel Arrangements such

as Hotel, Airline Reservations, Train, Car Rental,

Trains and Shuttles

• Conference/Event Planning

• Maintained calendars, emails, filing system

• Formulated, edited, created, and maintained data bases

• Proofread important documents, letters and memos

• Attend meetings and processed meeting minutes, type,

correct and distribute

• Maintained complex filing system

• Conference/Event Planning – schedule, set up room,

coordinated food, disassemble after conference/event

Level 5/Senior Secretary September 1998 to April 2005

University of Delaware/Facilities, Planning & Construction, Newark, DE

• Maintained Project Managers Calendars

• Scheduling of conference rooms and meetings

• Type 40 – 50 WPM – memo’s confidential documents

pertaining to Construction Field, letters, mail

merge, envelopes

• Used office machines, faxes, copiers, scanners,

printers and typewriters

• Maintained/processed Journal Vouchers, Invoices,

Billings, Business Expense Reports, Credit Card

Allocations

• Make/Plan/Schedule Travel Arrangements such as

Airline Reservations (Inter-National and National),

Car Rental, Hotels, Trains and Shuttles

• Greet/maintained Customers/Clients/prepare

information in Excel Data Base

Level 4/Secretary/Receptionist June 16, 1998 to September 1998

University of Delaware/Facilities Planning & Construction Newark, DE

• Met and Greet Clients and Customers

• Used Multi-Line Telephones

• Type 40 – 50 WPM, typed Journal Vouchers, Business

Expense Forms and Reports, Budget, invoices, billing,

credit cards, re-imbursements

• Used office machines, copiers, faxes, scanners and

other office machines

Secretary/Receptionist February 1998 to June 1998

Caldwell Staffing Agency, Newark, DE University of Delaware/Several Departments

Was a Temporary Employee through the Caldwell Staffing Agency, worked in Geography Department, Foreign

Languages and Literature Department and Women’s Affairs

Did budgeting, invoices, journal vouchers, general typing of documents and memo’s, Type 40 -50 WPM, proof reading

of documents and confidential documents.

Office Machines, copiers, faxes, duplicating machines, scanners, printers, multi-line telephones

EDUCATION:

Camden County College Certificate September 1978 to June 1978

Blackwood, New Jersey

Secretarial Program ran by the Department of New Jersey, six month course for Secretarial Program

Courses studied typing, dictation, formatting of letter, memos, confidential documents, envelopes, data entry work, and

other general course work pertaining to Secretarial.

Audubon High School Diploma September 1972 to June 1976

Audubon, New Jersey

General Business course/average student

OTHER EDUCATION:

University of Delaware, Newark, DE - 2007 Windows Professional, Access, Excel, Microsoft Word, PowerPoint,

Contribute/Dreamweaver Web Design

Delaware Technical School, Stanton, DE -

Access 2003

Blue Print Reading,

Travel Agent I

Micro-Soft Word.

Cecil County College, Elkton, MD - Power Point (Certificate Program)

University of Delaware, Newark, DE - Windows XP 2005/Access, Excel, Microsoft Word, Outlook E-mail,

Internet Explorer, Outlook Calendars, Word Perfect, Corel Word.

PROGRAMS:

• Strauss Program, WS-FT95LE Program/Command Program

• Contribute (Web Design), Dream Weaver (Web Design)

• Window 2007/ Access, Excel, Microsoft Word,

PowerPoint, Outlook Calendars, Outlook E-mail,

Internet Explorer & Publisher

• Vista 2007

• Works Applications (credit card program)

• Microsoft Office Works, & Professionals

• Excel2007/creating formulas.

• Communication Skills,

• Organizing your Workspace,

• Mastering Correct English,

PROFESSIONAL DEVELOPMENT COURSES:

• Writing with Confidence,

• Blue Print Reading,

• Managing the Front Desk,

• Proofreading & Editing,

• Cover Letter and Resume Writing,

• Correct Grammar Course.

OTHER SKILLS:

Type 40 -50 WPM. Office Machines, copiers, fax machines, printers, scanners, also duplicating machines.

ACCOMPLISHMENTS:

• Administrator for Staff/Managers kept their calendars

up to date with important information

• Data Entry of Clients/Customers information

• Helped customers resolve problems that they were

having with their results and on information sheets

• Tracked/maintained supply inventory

• Accomplished new computer programs and applications

• Outstanding performance ratings

• Proofread of documents

• Updated important documents

• Resolved problems with customers and other outside

agencies in a timely and courteous manner

• Learned some computer programs on my own, willingness

to learn and try new aspects of the job.

VOLUNTEER WORK PERTAINING TO WORK EXPERIENCE:

Faith Southern Baptist Church, Singerly Road, Elkton, MD Volunteer: Secretary/Newsletter Publisher

2007 to present Pastor Richard Humphreys

Residence: 410-***-**** Office: 410-***-****

Use Publisher to create/manage Monthly Newsletter

Contact this candidate