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Customer Service Sales

Location:
Houston, TX, 77007
Posted:
March 01, 2011

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Resume:

Robert Roy Sweeney

**** ******** **. #***

Houston, TX 77007

713-***-****

*********@*****.***

EDUCATION

The University of Texas at Austin Austin, TX

Bachelor of Arts 05/08

. Major: Economics, Minor: Business Foundations

EXPERIENCE

Restoration Cleaners Houston, TX

Accounts Manager 1/09 - 12/10

. Manage accounts receivable/payable with yearly revenue of over $6

million by utilizing Quickbooks and monitoring invoicing activities

. Prepare interim and ad hoc financial reports to track profit/loss and

identify strengths and weakness of core operations

. Developed network of clients within the industry made up of insurance

personnel and restoration contractors

. Contributed to the implementation of proprietary software customized to

track all operations and communication

. Provide logistical direction in daily operations meetings with owner and

heads of operations, sales and customer service

. Negotiate referral fees for outside companies generating sales and

billing discrepancies with insurance providers

. Oversee work completion by constant communication with all external

parties involved, as well correspondence with each internal branch

within company

. Teamed with web architects to customize Salesforce software to fit our

marketing environment and streamline companywide marketing efforts

Arrowhead Financial Services Houston, TX

Analyst Intern 5/07-8/07

. Identified and targeted prospective clients by researching production

activity and/or acquisition activity of active players in target

territories

. Provided client relationship assistance to Managing Director to

facilitate mergers and acquisitions involving landowners, mineral

rights, and companies engaged in natural gas plays

. Developed and organized presentation materials used to pitch potential

transactions to prospective clients

. Consulted with top local web designers in order to develop new website

to match the needs of expanding company efforts

. Coordinated the creation and distribution of press releases to all

relevant national publications

Habitat for Humanity Austin, TX

Coordinator 08/08 - 12/08

. Recruited over 40 participates to partake in the construction of single

family home for underprivileged family

. Coordinated construction schedule with project management to efficiently

provide appropriate level of builders for different phases of completion

. Promoted project awareness to community and university using local

newspaper and solicited fundraising abroad through letters, phone calls

and other advertising

ADDITIONAL

Chartered Financial Analyst, Level 1: Candidate

June 2011

Sigma Alpha Epsilon 2004 - 2008

Silver Spurs, Secretary 2006 - 2008

Neighborhood Longhorns, Mentor 2006 - 2008

Skills: Microsoft Office, Quickbooks, Confidence with public speaking

Foreign Languages: Conversant in Spanish



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