Technician System

Quentin Adams

**** ********* **, **** ** *****

813-***-**** ************@*****.***

OBJECTIVE

Seeking telecommunications technician position to utilize experience and

knowledge gained from military and commercial Telecommunications

Networking.

Storsoft Inc Installer

II

09/2010 - 01/201

Install AV and video teleconferencing equipment and room setup

configurations, as well as infrastructure preparations at USSOCOM .

Installs, setup, tests, configures, repair, trouble-shoot, operation of

systems, and tear-downs. Provides end-user consultations. First-line

troubleshooting for streaming and connection issues.

VEREDUS Staffing AVI-SPL Installer

II

06/2010 - 09/2010

Install AV and video teleconferencing equipment and room setup

configurations, as well as infrastructure preparations at various military

and government installations. Installs, setup, tests, configures, repair,

trouble-shoot, operation of systems, and tear-downs. Provides end-user

consultations. First-line troubleshooting for streaming and connection

issues.

Express Employees Staffing Transcore ITS Technician

II 12/2009 - 06/2010

Network technician responsible for Florida Department of Transportation

interstate infrastructure. Troubleshoots and maintains dome cameras,

Display Message Signs and stationary radar detectors. Configures network

switches and video encoders for transportation monitoring.

BRIGHTHOUSE NETWORKS NOC Technical Admin

I 10/2007 - 12/2009

Escalation point for Digital Phone, Digital Video, and Network Transport

Services. Perform fault isolation, troubleshooting and recovery of core and

ancillary systems. Perform system and equipment checks remotely using

automated monitoring tools.

Track all voice, system, and network change management activities. Remotely

customers Set Top Boxes. Performs adds and changes on residential and

business digital voice lines. Monitors network traffic to ensure 100%

reliability. Track and resolve issues using the Remedy ticketing system.

WAL-MART Stores Inc Regional Field

Technician 06/2006

- 10/2007

Troubleshoots CAT 5E/Fiber discrepancies using fiber light sources and

ethernet network analyzer test sets. Maintains Wal-Mart in-store

television advertising displays. Installs and maintains Wal-Mart CCTV

infrastructure.

ANTEON Technical

Controller

01/2005 - 05/2006

Updates cryptographic equipment. Configures, installs and maintains Cisco

2900, 3550, 3650 and 6513. Troubleshoots Promina 400/800 multiplexer.

Maintains audio visual equipment. Installs, terminates and tests CAT 5 and

fiber optic cables. Track and resolve issues using the Remedy ticketing

system.

TITAN Telecommunications Technician

06/2004 - 01/2005

Configures and maintains CISCO 2900 routers for VOIP. Configures and tests

voice and data links utilizing Fireberd and optical test equipment.

Configures and installs cryptographic equipment. Configures and maintains

audio visual equipment.

Maintains USSOCOM Secure Digital Network (SDN) Lite deployment packages.

Configures Cisco 2900 routers, Motorola modems and KIV-7/KG-84

devices. Track and resolve issues using the Remedy ticketing system.

RAYTHEON Secure Phone Field

Technician

10/2003 - 06/2004

Configures and troubleshoots secure switching systems. Conducts database

upgrades and modifies secure voice equipment.

GENERAL DYNAMICS Video

Technician

02/2002 - 10/2003

Maintains, monitors, and troubleshoots Promina 800 multiplexer. Configure

and troubleshoots Tandberg and Polycom video suites. Track and resolve

issues using the Remedy ticketing system.

NORTEL NETWORKS Field

Technician

06/2000 - 01/2002 Configures and maintains Nortel DMS local

and long haul voice switches.

UNITED STATES AIR

FORCE Telecommunications Technician

07/1980 -0 8/2000 Maintains voice and data communications at the Dial

Central Office. Installs and configures customers for ISDN connectivity

using PRI and BRI interfaces. Installed and tests SONET equipment. Performs

baseband sweeps, adjust power levels on LOS/microwave links. Configures,

maintains and troubleshoots secure voice and data links traversing copper,

RF and fiber.

EDUCATION

Computer Electronics, CCAF, A.S. 4/1994. Currently enrolled at DeVry

University for a Bachelors in Technical Management (grad date Dec 2011.

Current GPA 3.5). USAF Electronic and Electrical Theory and Principles,

USAF Engineering and Technical Services Fiber Optic Theory, USAF

Telecommunications Systems Control Specialist, CNCE System Controller, USAF

Network Support

SKILLS AND ABILITIES

IDNX/Promina Multiplexer, Fireberd, CSU/DSU, Channel Banks, Digital

Multiplexers, Secure Telephones, Oscilloscopes, Encryption (KIV-19.K/G-

175/KIV-7HS/KG-84)Devices, OTDR, Fiber Tester, MS Office, Visio, Win

95/98/2K/XP, RG-58, RG-59. Remedy ticketing system.

Contact this candidate