Administrative Assistant Quality Control

Objective

Seeking a responsible general office position to utilize solid clerical skills in a small to mid-size business that can

benefit from my skills and offer an opportunity for advancement and professional growth.

Experience

April 2010 – July 2010

U.S. Census Bureau

Chicago, IL

Enumerator

Conducted interviews with residents in assigned areas by following stringent guidelines and

confidentiality laws. Explained the purpose of the census interview, answered residents' questions,

elicited information following a script, and recorded census data on forms.

Complied with accuracy standards while maintaining high production rates.

Maintained records of hours worked, units produced, miles driven, quality control results, and expenses

incurred in the performance of duties.

Met daily with supervisor to review and submit work, and receive additional instructions.

April 2001 – March 2008

JP Morgan Chase Bank

Chicago, IL

Operator Mail Processing

Handled and sorted mail, prepared deposit tickets to meet daily and hourly deadlines

Deposited checks and invoices from lockbox customers

Entered numeric data from customer payments

Provided effective solutions to problems with a sense of urgency and clarity

Education

01/2008 – 05/2010

St. Augustine College Chicago, IL

Associate of Applied Science Degree, Administrative Assistant

General, Office Technology

Earned two Microsoft Certifications for Word and Access

Qualifications

Type 45 wpm, familiar with ten-key, fax, copiers, multiple phone lines

Proficient with most MS Office products ( including Word, PowerPoint, Publisher, Excel and Access)

Bilingual ( English highly proficient; Spanish is native language)

Comfortable with Internet applications including e-mail; various search engines; Windows Vista

Self-motivated; self Starter; quick learner; adapts well to new situations; attention to detail

Community Service

Volunteer at my local church twice a month as a teacher since September 2009

1

Leticia Medina

2310 N. Keating, Chicago, IL 60639 • 773-***-****

***************@*****.***

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