Victoria Tse
********@*******.***
Event Program Management
Events and Program Management ~ Sales and Marketing Support
I am a high-energy marketing professional who excels at multi-tasking, with
the ability to work with many departments and layers of management, capable
of managing numerous projects simultaneously within deadlines. A strong
team player, I have extensive experience managing all phases of corporate
and field events including creating event budgets, negotiating contracts
for venues, coordinating breakfasts, lunches and dinners, developing
agendas, and managing event registration. Skilled in tracking marketing
budgets, project management, internal communications, and event follow up.
Additional qualifications:
. Advanced proficiency in MS Office Suite, Envision, Caterease 6.0,
Salesforce.com
. Excellent time management, project management and execution skills
. Ability to balance multiple projects and changing priorities in a fast-
paced, deadline-driven environment
. High level of creativity with a hands-on working style
. Solid problem-solving, judgment and decision-making skills
. Experience executing a wide range of event formats, from focused regional
workshops to high-profile executive events
. Capable of identifying new event marketing opportunities based on
industry trends and competitive research
. Strong follow-up and attention to detail,
. Self-motivated, high energy team player and customer oriented problem
solver
. Reliable, trustworthy, independent, excellent interpersonal skills,
outstanding relationship builder
Professional Experience
Clearwell Systems (eDiscovery)
Global Events Coordinator May
2010 - present
. Develop and execute an aggressive program of corporate and field events
numbering over 30/quarter, encompassing workshops, executive customer
events, webinars, partner meetings, industry trade shows, and internal
company-wide meetings and training conferences
. Work directly with the executive team, field sales, and marketing to
assure programs meet lead generation goals; programs have consistently
over-delivering expected lead numbers
. Manage all phases of international program execution, including project
planning, staff scheduling, internal communications, event promotion, on-
site delivery and setup, and follow-up activities
. Coordinate with product and corporate marketing to develop required
graphics and messaging for all events
. Manage relationship with outside vendors, such as exhibit houses, AV
providers, shipping resources, and promotional branding companies
. Manage events hosted at firm facilities and work with events team to
target and develop new programs geared toward key audiences
. Design and deliver new promotional items for sales and marketing
. Manage corporate event budget of over $1M/quarter and two part time
contract staff
FICO (Credit Scoring, Decision Management, Fraud Detection and Credit Risk
Score Software Services)
Events Lead Consultant Oct.
2008 - Oct. 2009
. Responsible for execution of all planning, production and development of
aspects of international trade shows and events, including project
schedule, internal communications, signage and graphics, and
speaker/sponsorship actions
. Researched and coordinated with venues for an ongoing series of executive
dinner/breakfast events
. Negotiated contracts with event organizers and hotels, leading to
increased services and reduced event costs
. Managed and maintained a trade show and event calendars on intranet and
corporate website
. Initiated and led a cross-departmental events communications program that
began with pre-event calls and ended with post-event wrap-up calls,
ensuring that all events were executed in a timely, efficient manner
. Worked directly with Lead Management team to move event leads to the lead
pipeline
. Researched and identified new marketing opportunities for future company
participation and sponsorships
. Worked as part of the corporate marketing team to develop materials,
graphics, and content for events, including trade show signage, program
listings, and advertisements
. Managed relationships with all outside vendors, and built and managed
event budgets
Skire, Inc. (Enterprise Software)
Event Marketing and Sales Operations Manager Nov.
2006 - Oct. 2008
. Planned and managed corporate events, social events, trade shows and
conferences across the US, from start to finish
. Project managed the development and production of all required actions
involved in trade show and event execution, including: venue selection,
booth design, labor orders, time lines, speaker submissions, catering,
shipping, and booth personnel
. Worked with marketing to create collateral, signage, and other event
materials
. Coordinated event follow-up activities, including analyzing post show
summaries and creating follow up tasks
. Published annual event calendar and internal communications related to
events
. Managing event budgets, vendor contracts, invoice processing
. Directed lead processing activities, assigning follow up actions with to
inside sales team
. Administered all Salesforce.com actions, responsible for all activities
from uploading leads to lead tracking reports
. Inventory management for trade show booth and marketing materials
. Supported all sales activities - proposal correspondence, maintained
contracts and confidential agreements, managed proposal calendar, worked
with sales team to ensure timely responses, managed salesforce.com
activities and tasks
Hyatt Hotels (Hospitality)
Sales & Event Marketing Administrative Coordinator Feb.
2004 - Nov. 2006
. Provided primary support for Meeting Connections Market, secondary
support for Individual Travel Team
. Maintained corporate and government accounts
. Acted as liaison between hotel and clientele
. Maintained log for all RFP's delivered; coordinate with main reservations
for awarded contracts
. Daily update on contracted accounts in house to assure availability
. Qualified leads, setup site inspections, book event/meeting space, create
proposals, and create contracts
. Acted as liaison between hotel staff and clientele while working with all
departments to ensure successful events
. Organized secured account information for Meeting Connections Team
(oversee client room blocks, catering needs)
. Built relationships with social and government accounts for Meeting
Connections Team
. Expense report filing, update appropriate records, and manage
Catering/Convention Service issues
. Organized client requests and turnover to Catering Department for
arrangement processing
Education
B.A., University of Phoenix, 2008
Concentration: Business Administration