Customer Service Sales

Cheryl Hyatt

PO Box *** Cell: 603-***-****

No. Salem, NH 03073 Email: ********@*****.***

Summary: Experienced, energetic, multi-tasking administrative

Professional with expertise in Sales & Marketing,

Healthcare and Customer Service.

Skills: MS Office 2007 NT and XP

MS Office 2007 CRM Applications

Organizational/Coordinating

Communication/Written and Verbal

General Office Procedures

Office Equipment Operation and Maintenance

Accomplishments: Created and maintained technical company

publications and libraries. This action contributed

to efficient and timely resolution of customer

Inquiries.

Arranged new filing systems that assisted all

Levels of management easily access tax, license,

Company and client data.

This endeavor resulted in securing information

for managers and coworkers to assist customers

and potential clients in a timely manner.

Responsibilities:

. Assisted customers with application process.

. Updated and maintained customer files

. .Answered queries and resolved customer issues.

. Arranged meetings, conference calls, calendars,

quarterly employee training, company and customer

travel, luncheons and trade shows.

. Assisted new employees with tax and personnel

forms.

. Maintained and updated employee files.

Cheryl Hyatt

Page 2

Responsibilities:

(Cont'd)

. Created Excel spreadsheets with Accounts Payable

figured to chart against parent company data.

. Documented and compared product pricing on a

Daily report.

. Assisted State and town employees with company tax,

permits and insurances.

. Documented and maintained daily and weekly reports.

. Interacted with customers, potential clients,

vendors and sub-contractors.

Experience: 2010 ExpressPros Chelmsford, MA

Customer Service

2008-2009 Rite Aid Pharmacy Salem, NH

Licensed Pharmacy Technician

2007-2008 Mabardy Oil Company Seabrook, NH

Administrative Assistant

2004-2007 Personal Touch Home Health

PCA Chelmsford, MA

2001-2002 Home Depot Salem, NH

Sales Associate

2000-2001 Barlo Signs Hudson, NH

Sales Assistant - Satellite Sales

Education: NH Community Technical College, Nashua, NH

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