Sales Customer Service
Resume:
Fred J. Tyson PhD
***** ***** ******* ****, ****** Fl, 33928
******@*******.***
Career Profile
Dynamic, top-performing Health Care Sales Manager with more than 20 years
experience in Sales and Marketing, Management, Training, Product
Development/Implementation, Software Coordination and Business Consulting.
Expertise Includes:
. Product Development
. Sales Force Building
. Relationship Management
. Team Building, Coaching and Staff Motivation & Mentoring
. Strategic Planning & Marketing
. Product Launch
. Project Management
. Plan Design
. Strategic Re-Engineering
. Contract Negotiations
. Public Relations
. Customer Service
Professional Experience
BayResearch & Consulting Bonita Springs, FL 2000-
Present
Director of Business Development Health Care
National sales management, sales-team leadership, strategic planning and
new -market development, provided management solutions for clients
including; sales and organizational development, new product design,
large sales force recruitment, technical white paper creation, software
coordination, and market analysis.
Highlights:
. Developed national sales team for durable medical product manufacture
. Took "Predictive Modeling Tool for Payer Market" nationally including
new sales team, customer service team, and marketing launch
. Developed and implemented sales management program for long term care
industry (Home Health-Hospice, Nursing Care)
. Partnered with large office machine company to provide HIPAA compliant
communication system to large Health Care providers
. Developed and implemented E-Learning system for Sales and Marketing
. Developed and implemented Screening & Immunization system for TPAs
. Designed and Implemented ER Non-Compliant reduction program for large
Managed Care Health Insurance company
. Developed and produced communication program for large Federal Health
Insurance provider to decrease client cost and increase prevention
compliance
. Project manager of software company to design and market a "Predictive
Model" to predict disease and prevent the disease, before the disease
was chronic
Swedish American Health System-Benchmark Insurance Rockford, IL
1997-2000
Director of Sales and Marketing
Profitably managed a regional Managed Care Health Insurance Company in all
aspects of Sales, Marketing, Customer Service, Legal, New Product
Development, Training and Management of Ancillary Services
Highlights:
. Created a portfolio of managed care products based on core belief of
wellness and managed care
. Increased sales from start up status to exceeding goals in all
products
. Achieved profitability 2 years ahead of projections
. Negotiated contracts with non-owned providers
. Created health care coalition of business managed care users
. Created new business unit to serve mental health inpatient and
outpatient
. Created network of 10 additional hospitals, 900 physicians, and 15 new
ancillary health care providers
Herrling and Schmitt Rockford, IL
1990-1997
Benefit Sales
Senior sales consultant to small and medium companies. Provided Health,
Life, Disability, 401k, IRA, Investments, Property and Casualty, Estate
Planning
Highlights:
. Production of $75 million in new revenue and 125 new accounts
. Developed new products to services small to medium companies
Country Companies Rockford, IL
1980-1990
Insurance Sales
Regional agent for full line Insurance Company. Provided Property &
Casualty, Life, Health, Disability, IRA, Estate Planning, Investments
Highlights:
. Volume of $2 Million in collected annual premium
. Earned top company selling level all years
Education
1999 Fellowship AAHP Health Care Delivery
1995-1996 PhD Industrial Psychology LaSalle University
1976-1978 Masters Northern Illinois University
1972-1976 Bachelors Northern Illinois University
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