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Sales Customer Service

Estero, Florida, 33928, United States
March 05, 2011

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Fred J. Tyson PhD

***** ***** ******* ****, ****** Fl, 33928


Career Profile

Dynamic, top-performing Health Care Sales Manager with more than 20 years

experience in Sales and Marketing, Management, Training, Product

Development/Implementation, Software Coordination and Business Consulting.

Expertise Includes:

. Product Development

. Sales Force Building

. Relationship Management

. Team Building, Coaching and Staff Motivation & Mentoring

. Strategic Planning & Marketing

. Product Launch

. Project Management

. Plan Design

. Strategic Re-Engineering

. Contract Negotiations

. Public Relations

. Customer Service

Professional Experience

BayResearch & Consulting Bonita Springs, FL 2000-


Director of Business Development Health Care

National sales management, sales-team leadership, strategic planning and

new -market development, provided management solutions for clients

including; sales and organizational development, new product design,

large sales force recruitment, technical white paper creation, software

coordination, and market analysis.


. Developed national sales team for durable medical product manufacture

. Took "Predictive Modeling Tool for Payer Market" nationally including

new sales team, customer service team, and marketing launch

. Developed and implemented sales management program for long term care

industry (Home Health-Hospice, Nursing Care)

. Partnered with large office machine company to provide HIPAA compliant

communication system to large Health Care providers

. Developed and implemented E-Learning system for Sales and Marketing

. Developed and implemented Screening & Immunization system for TPAs

. Designed and Implemented ER Non-Compliant reduction program for large

Managed Care Health Insurance company

. Developed and produced communication program for large Federal Health

Insurance provider to decrease client cost and increase prevention


. Project manager of software company to design and market a "Predictive

Model" to predict disease and prevent the disease, before the disease

was chronic

Swedish American Health System-Benchmark Insurance Rockford, IL


Director of Sales and Marketing

Profitably managed a regional Managed Care Health Insurance Company in all

aspects of Sales, Marketing, Customer Service, Legal, New Product

Development, Training and Management of Ancillary Services


. Created a portfolio of managed care products based on core belief of

wellness and managed care

. Increased sales from start up status to exceeding goals in all


. Achieved profitability 2 years ahead of projections

. Negotiated contracts with non-owned providers

. Created health care coalition of business managed care users

. Created new business unit to serve mental health inpatient and


. Created network of 10 additional hospitals, 900 physicians, and 15 new

ancillary health care providers

Herrling and Schmitt Rockford, IL


Benefit Sales

Senior sales consultant to small and medium companies. Provided Health,

Life, Disability, 401k, IRA, Investments, Property and Casualty, Estate



. Production of $75 million in new revenue and 125 new accounts

. Developed new products to services small to medium companies

Country Companies Rockford, IL


Insurance Sales

Regional agent for full line Insurance Company. Provided Property &

Casualty, Life, Health, Disability, IRA, Estate Planning, Investments


. Volume of $2 Million in collected annual premium

. Earned top company selling level all years


1999 Fellowship AAHP Health Care Delivery

1995-1996 PhD Industrial Psychology LaSalle University

1976-1978 Masters Northern Illinois University

1972-1976 Bachelors Northern Illinois University

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