Customer Service High School
Resume:
Joseph Piedmonte
**** ********* ***. *** *. Cleveland, OH 44113
*******************@*******.***
Objective
I want to take the knowledge I have gained through years of education and
life experiences to further my career goals, in order to better serve my
community.
Professional Achievements/Skills
Graduated from high school top 19% of class with honors from Brookside High
School 05'
Graduated from Cleveland State University with a Bachelors in English
Louis Armstrong Jazz award recipient
National Honor Society member
Member of Phi-Theta Kappa (two year college honor society)
Dean's list recipient
Trained in using PeopleSoft9 and Appointment Plus
Trained in using Microsoft Office (Excel, Word, PowerPoint)
Trained in using office equipment (Printers, Copiers, Fax machines, Envelop
Sealers)
Diligent worker that gets the job done on time
Exceptional communication and multi-tasking skills developed from previous
work experiences
Extremely good with time management and dealing with customers
Attentive to authority figures within the workplace
Leadership skills with the ability to take necessary actions with tasks
when required
Experience training new employees
Experience working within a library setting
Pays attention to detail and is aware of surroundings
Very personable and likes to keep things neat and organized
Very customer oriented and comfortable with greeting people
Flexible, dependable and a consistently hard-worker
Experience with answering/transferring calls on switchboard
Basic computer knowledge and excellent with typing, including Data-Entry
Work History
Data Entry/Verification Clerk- (Verification of Financial
Contracts/Customer service)
United Consumer Financial Services. Westlake, OH. July 10- Currently
employed
Data Entry/Mailings/Filing. (High volume mailings/sorting and delivery of
mail across CSU campus) Cleveland State University Undergraduate
Admissions. Cleveland, OH. August 08- August 10.
Computer Resources Aide- (Filing of microfilm, reference materials, cd-
roms, compact discs, magazines, as well as assisting in U.S cargo packing
of books for the Clevenet system).
Lorain Public Library. Lorain, OH. August 07- August 08.
Crew Trainer- (Training as well as customer service) Taco Bell. Amherst,
OH. July 02- July 07
Education
Lorain Catholic High School- 2001-2004. Lorain, OH.
Brookside Highschool- 2005. Sheffield Village, OH.
Bachelor of Arts in English (Creative Writing), 2010. Cleveland State
University (CSU). Cleveland, OH.
References
Ramona Flores, Librarian/Supervisor at Lorain Public Library. 440-***-****
Tara Mitchell, Office Executive/Supervisor for CSU Undergrad Admissions.
Ryan Marquette, Professor of Mathematics at Lorain County Community
College. 440-***-****
Contact this candidate