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Customer Service Administrative Assistant

San Diego, California, 92104, United States
March 08, 2011

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**** ******* ******, #***

San Diego, CA 92104

Home: 619-***-****

Cell: 760-***-****

Administrative Assistant / Customer Service Representative / Secretary / Office Assistant

OBJECTIVE: To be apart of a team oriented company where my skills and knowledge can be recognized

and utilized.


Excellent customer service skills Copiers, scanners & printers

Outstanding communication skills 50 WPM / 10-Key

Inbound/outbound telephone calls MS Office (Word/Excel

Able to learn new skills quickly Outlook / Power Point

Detailed and Organized Team Player

Able to meet deadlines on time Postage meter machine


ITT Technical Institute, San Diego, CA Graduated 9/2010

Associate Degree in Business Administration

United Education Institute, San Diego, CA Graduated 6/2004

Diploma in Business Office Administration

Classes included knowledge and hands on experience in the use of office procedures and equipment,

computer applications and procedures, and marketing projects.


ITT Technical Institute, San Diego, CA 11/2008 - Present

Marketing Secretary

Assist Director of Recruitment, Manager of Recruitment and various assignments for Director of

the school. Assist with preparing reports, forms, looking over rough drafts, making grammar,

punctuation, and spelling corrections as needed. Assist Executive Assistant with payroll and HR

duties. Assist Representatives in application process and student advisory.

ITT Technical Institute, San Diego, CA 03/2007 - 11/2008


Answer multiple phone lines. Transfer phone calls to desired personnel. Take messages, greet

visitors and maintain log books. Assist Director of Recruitment in many projects. Sort and

distribute mail. Sign for receipt of deliveries of merchandise and supplies. Order supplies for

department. Handle reports and timecards. File and copy paper work.

Pacific College of Oriental Medicine, San Diego, CA 10/2006 - 01/2007

Clinic Receptionist

Scheduled and canceled appointments. Answered multiple phone lines and called patients to

remind them of appointments. Screened and transferred phone calls to desired personnel.

Inventoried herbs and medical supplies. Filed patient charts and student records, checked in and

out supplies, organized office and waiting area.

References Available Upon Request

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