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Administrative Assistant Human Resources

Philadelphia, Pennsylvania, 19149, United States
March 08, 2011

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Crystal DiBona

**** ********* ****** ************, ** 19149, Phone: (267) ***-****, Email:


To obtain a career in a company where my experience, proficiency &

accomplishments that I have come to acquire on a daily basis will allow me

the opportunity for personal and professional growth as well as


Prism Career Institute-NE Campus Philadelphia, PA

Administrative Assistant/HR August 2008 to Present

. Answering 8+ lines on telephone

. Working daily with ACT systems

. Completing and distributing Diplomas for graduate students

. Welcoming new prospective students

. Directing students/visitors to proper department

. Completing withdraw, termination & unexcused absence letters & forms

. Creating & keeping track of all active student files

. Filing paperwork in proper department

. Taking fees for numerous items such as registration fees & purchases

for nursing study guide

. Setting up/administering entrance exams

. Setting up students for ATI testing date

. Handling files for student on an LOA (leave of absence)

. Ordering/distributing supplies for company

. Assisting with Admissions reports

. Sending a report of FA daily activities to Director of Campus

. Documenting inquiries on a daily basis

. Copying/Faxing for all departments

. Completing letters for Case Workers, CCIS, etc.

Lincoln Technical Institute-NE Campus Philadelphia, PA

Receptionist September 2006 to August 2008

. Answering multi-line phones

. Setting/canceling appointments

. Data Entry

. Enrolling future pupils

. Greeting/Assisting potential pupils

. Completing some admissions reports

. Administering exams

. Completing mailers

. Filing paperwork

. Documenting daily activity

. Excellent typing skills/computer knowledge

. Distribute Inquiries

. Admissions Checklist

. Updating contact manager for Admissions Representatives

Foulk Manor North Wilmington, DE

Server-Wait Staff March 2005 to June 2005

. Setting up dining room

. Taking orders

. Serving residents

. Preparing cold dishes/desserts

. Preparing nightly activities

. Taking down dining room/setting up for morning


Aramingo Family Practice Philadelphia, PA

Medical Administrative Assistant (180 Hour Externship) March 2006- May


. Answering multi-line phones, Managing all appointments, and

Greeting/Assisting patients

. Setting up patient charts, Filing charts, Taking wt/ht/temp

. Collecting co-payments, Verifying Insurance, Some referral knowledge

. Completing some reports for office


Penn Foster (online course)

Human Resources (Associates Degree) January 2010-Current

Lincoln Technical Institute (Formerly Cittone Institute) Philadelphia, PA

Medical Administrative Assistant, Diploma August, 2005- May, 2006

. GPA 3.909 with Excellent Attendance

Courses Taken:

Interpersonal Relations, Office Systems Applications, Legal Aspects of

Allied Health, Billing & Coding Principles I & II, The Language of

Medicine, Anatomy & Physiology I, II, & III (CPR Certified), Computer &

Advanced Keyboarding, Medical Data Entry & Billing, Medical Practice

Management, Administrative Office Procedures, Clinical Office Procedures

Brandywine High School Wilmington, DE

General Studies, Diploma August, 2001- May, 2005


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