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Quality Assurance Management

Austin, Texas, 78739, United States
March 08, 2011

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Richard R. Wright, MBA, CIA, CISA, CIPP

**** ******* ****

Austin, TX 78739


Senior Auditor / Senior Financial analyst

A highly talented, dedicated, and detail oriented Internal Control and

Audit Professional with in-depth experience leading and performing all

aspects of the financial and operational review process, eager to apply

strategies and initiatives to improve the integrity of fiscal and business

operations and organizational performance Skills have been tested and

proven in a broad range of large dollar and high profile public and private

sector environments. Reputation for possessing exceptional financial and

business acumen and ability to work in collaborative partnerships with

business leaders and senior managers, both in the U.S. and abroad, to

uncover vulnerabilities in financial and operational processes, with a goal

of enhancing stakeholder value by proactively managing risk. Utilizes

expertise in computer programming and systems management along with

analytic, organization and technical abilities to streamline and improve

processes resulting in cost savings, efficiencies, service improvements and

establishing the utmost integrity in all fiscal and program operations. A

dynamic leader and consummate professional who consistently demonstrates

the ability to lead cross functional teams to achieve project objectives.

Independent, driven, accurate, confident, trusted, strategic, creative and


Professional Skills

IT and Operational Auditing Internal Control Review


Project Management Collaborative Partnerships

IT Program Management

Formal Presentations Research/Analysis Problem


Interpersonal Customer/Client Relations Process Improvements

Vendor Negotiations/Management

Risk Management Initiative Taker Team


Employment Background

U.S. Department of Veteran Affairs - Austin, TX

2009 - Present

The US Department of Veterans Affairs provides patient care and federal

benefits to veterans and their dependents.

Senior Auditor

. Consistently meet project objectives and timelines expertly planning,

conducting and presenting department-wide reviews of internal controls

and their effectiveness over financial reporting for $125B annual

budget in accordance with Office of Management and Budget (OMB)

procedures and requirements.

. Employ qualitative and/or quantitative methods for the assessment of

complex management processes and systems.

. Expert knowledge of Federal Managers Financial Integrity Act (FMFIA),

Generally Accepted Government Auditing Standards (GAGAS), Federal

Acquisition Regulations (FAR) and other administrative laws, policies,

and regulations for numerous important public programs.

. Successfully led procurement/contracting effort for a $4.9M, 3-year

accounting and financial management services contract. Developed

comprehensive statement of work, cost estimate, quality assurance plan

and deliverables requirements.

. Conscientiously ensure the accurate, timely and complete reporting of

domestic spending by program on by developing a

Department-wide data quality plan and business case. Project includes

documenting key business and reporting processes, obtaining CFO

approval, effectively collaborating across multiple work teams and

developing a handbook of standard procedures for data quality and data

quality oversight.

. Meet critical business need for audit remediation and financial

management services work by effectively negotiating pricing labor mix

and managing $2M contract, including workflow and deliverables.

Served as Contracting Officer's Technical Representative (COTR) on

projects which have included remediation of material weaknesses

associated with capitalization of construction projects,

capitalization of internal use software, overpayments, user access

reviews, data conversion discrepancies, capitalization of fixed

assets, pharmaceutical inventory and invoice reconciliations, third

party insurance coding and billing, intergovernmental transaction

monitoring and review.

. Applied strong verbal and technical presentation skills to deliver

talks on technical subject matter to large finance and business

audiences of 200 or more.

. Received Performance Awards and Special Contribution Awards for

exceptional performance.

Dell, Inc. - Austin, TX

2006 - 2009

Dell is a multinational information technology company that develops, sells

and supports computers and related products and services.

Senior Auditor, Consultant, Corporate Auditor

2007 - 2009

. Protected company financial assets and minimized liabilities by

leading/performing audits to identify control deficiencies in global

financial systems. Used corporate Assurance Management Framework

which incorporated COSO/ERM.

. Successfully lead and performed audits as a team member through

rigorous planning, interviewing, collecting and analyzing data.

Planned, organized, and effectively negotiated with management to

drive acceptance and implementation of recommendations where that

involved substantial resources and changes in established procedures.

. Articulated and defended well-developed and written audit findings

based on quantitative and qualitative data spanning multiple business

areas in $50B Company to senior management through utilization of

solid analysis and technical command skills.

. Significantly improved sustainability, efficiency and effectiveness of

controls through recommended system and process enhancements resulting

from audit findings.

. Took initiative to ensure audit recommendations would be implemented

by building effective collaborative partnerships with those audited to

develop and execute management action plans (MAPS) for control


Finance Consultant, Worldwide Procurement Finance

2006 - 2007

. Provided respected financial support to Procurement VP and team

directly responsible for $8B in annual spend with non-production


. Played key role in influencing financial strategies and plans to

achieve $367M in annual non-production savings.

. Ensured accurate and compliant procurement savings and alignment with

business partners.

. Actively engaged in fiscal year spend and savings target setting with

Procurement Directors.

. Identified $342M in spend reduction opportunities not previously

addressed by procurement partners.

. Improved and enriched procurement partner assessments of, and

visibility to, supplier capabilities by revamping vendor financial

health analysis.

U.S. Department of Veteran Affairs - Austin, TX

2005 - 2006

Financial Systems Auditor

. Improved the operational efficiency and capability of financial

systems by reviewing systems and supplying expert IT advice.

. Always met time schedules and quality standards planning/conducting

financial management/accounting system reviews in accordance with OMB

Circular A-127. Assess FFMIA compliance utilizing FISCAM.

. Appropriately assessed critical exposures resulting from ineffective

or missing control practices by applying internal control concepts

when reviewing a wide variety of processes and systems.

. Tenaciously identified and evaluated financial, operational, and

compliance risks which impacted or were derived from financial

information systems design, modification and processing activities.

State of Texas, Senate Finance Committee - Austin, TX

2002 - 2005

The Finance Committee is a fifteen member panel of State Senators whose

chief responsibility is to review the State budget.

Budget Analyst

. Working for Committee Chairman Senator Steve Ogden, diligently oversaw

biennial agency budgets totaling $5.7B.

. Utilized extensive knowledge of government accounting practices to

partner with executives at state agencies to facilitate internal

capital budget requests, clarify objects of expense and interpret

legislative appropriations rider language.

. Provided superior support to Committee Chairman by presenting detailed

analyses and well conceived recommendations on increases and/or

decreases to agency budgets in line with the Chair's stated budgetary


. Key player in influencing and collaborating with Senators, senior

agency management and legislative finance staff to ensure that state

agencies complied with requisite budget strategies and goals.

. Skillfully developed mitigation measures to negative program impacts

on performance measures available to the public.

. Routinely worked under tight deadlines and extreme internal and

external pressures, but always met fiscal budget timelines.

. Identified $45M in new revenue source relating to delinquent court

collections, representing a 275% increase in collections.

. Improved ability to recruit and retain qualified commissioned peace

officers by analyzing multiple pay package proposals, then justifying,

recommending and obtaining Senate approval of a 23% pay increase.

American Express - Ft. Lauderdale, FL


Amex is a diversified global financial services company and one of the 30

components of the Dow Jones Industrial Average.

Business Process Consultant (Summer Intern)

. Capably managed project to improve service levels for cardholders

through segmenting members and providing differentiated services based

on value. Successfully completed project, recommending outsourcing

initiatives estimated to save client $4.8M annually.

. Reduced the number of reworked disputes by 40% for an annual savings

of $500K by analyzing operations and making recommendations to improve

productivity through use of existing technology and enhancements to

processes and workflows.

SAFECO Corporation - Seattle, WA

1997 - 2000

SAFECO, a member of Liberty Mutual Group, is a national U.S. insurance



. Improved operations and bottom-line profitability by developing and

maintaining an enhanced sophisticated underwriting decision system and

claims system.

. Achieved 100% transaction availability and completion of batch cycle

through coordinated software development and quality assurance efforts

for 50-person team on a successful Y2K project. No down time resulted

during the event.

United States Marine Corps

1989 - 1993

. Honorably discharged after four years of distinguished service.

. Veteran of Desert Shield/Desert Storm and awarded Combat Action


. Secret Clearance (Inactive)


Masters of Business Administration

Bachelor of Business Administration in Business Analysis and Management

Information Systems

Texas A&M University - College Station, TX

Studied abroad in Koblenz, Germany - Studies included the changing

environment for international business in Europe.

Professional Certifications and professional Development

Certified Internal Auditor (CIA), Cert# 96086, 07/09/2010, Institute of

Internal Auditors

Certified Information Systems Auditor (CISA), Cert# 0971638, 02/26/2009,

Information Systems Audit and Control Association

Certified Information Privacy Professional (CIPP), Cert#838891, 06/26/2008,

International Association of Privacy Professionals

Certified Government Financial Manager, (CGFM) (in process) Association of

Government Accountants.

Contracting Officers Representative, 40 hrs, 2009

Certified Government Financial Manager (Accounting, Finance, Audit), 40

hrs, 2010

Meeting Federal Requirements for Accountability, 12 hrs, 2010

Budget Analyst Guide-Formulation, Justification, Execution, 15 hrs, 2010

Computer Skills

Microsoft Office Suite: Word, Excel (pivot, vlookup), Access, PowerPoint

Experienced in process optimization and strategic customer service


PWC TeamMate, ACL, Monarch

Ariba (Spend Analysis, ADE), Oracle, Hyperion, D3, D&B eRAM, COBOL, JCL,


Experienced in the analysis and design of complex software solutions

Contact this candidate