Engineer Quality Assurance

Todd Montgomery

*** ********* ***** **********, ** 78628

Phone: 512-***-**** E-Mail: ********@**********.***

Objective: Employment as a Networking Engineer in the Information

Technology Industry

Work Experience:

Cisco Systems / TekSystems, Austin, TX

2009-2011

Telepresence Remote Operations Tier-2 Support

World Wide Remote Support for Cisco High Definition Video Systems, backbone

networks and VOIP call managers. I provided advanced support on video

conferencing networks to fortune 500 companies.

Perseus Laboratories, Round Rock, TX

2004-2008

Manager Networking Support and Quality Assurance

Managed and technically assisted a group responsible for World Wide Tier-4

support of HP, IBM and NEC embedded Ethernet Switches, Routers and Load

Balancers. Managed the Quality assurance groups for outsourced new product

development from HP (Cisco and Blade Network Technologies/Nortel) and Blade

Network Technologies products for HP, IBM and NEC.

Ellucre Corporation, San Antonio, TX

2002-2004

Integrated Communications Engineer

Designed and deployed an Enterprise LAN / WAN / VOIP and Wireless networks.

Deployed a statewide LAN/WAN and VOIP network for the State of New Mexico

DOT. Designed the Cisco Enterprise LAN for the South China Mall. I deployed

numerous wireless and video networks for Military State and Local

governments.

Foundry Networks, Austin, TX 2000-

2002

Systems Engineer

Foundry is a leading Layer 2-3 and Layer 4-7 Switch and router Manufacturer

and is part of Brocade.

Enterprise Systems Engineer: Assisted with the sales, design and

implementation of all Foundry products for commercial accounts. I worked

extensively at internet data centers implementing hosting applications,

deploying Foundry server load balancers, switches and routers.

Service Provider Systems Engineer: Provided design, consulting and

technical support on Foundry products to Tier 1 telephone carriers as part

of the Foundry Service Provider group. I worked on MPLS Metropolitan Area

Network proof of concept projects.

Netforce Technologies, Austin, TX

2000

Advanced Network Analyst

A Value Added Reseller in the Austin area. Set up internet and data

circuits for customers using SBC and other carrier facilities. Windows NT

and Novell Netware customer support. Onsite support and network build out

for a dot com company, including setting up their hosting site at Exodus

using HP and Cisco equipment. Assisted local companies with e-mail systems,

web server setup, VPN's and firewall security.

RTS Limited, Norcross, GA

1994-2000

Systems Engineer

RTS is a Value Added Reseller of Wide Area Networking equipment. Duties

included determining customer requirements and designing a solution to meet

those needs. Equipment and Telco network selection, design, pricing,

configuration, documentation and deployment. I worked closely with

BellSouth in joint marketing to their customers for CPE requirements,

Internet Service Providers and Corporate WAN's. Managed vendor selection,

qualification, relationships and support. I also served on the Board of

Directors.

Gandalf Systems Corporation, Atlanta, GA

1981 -1994

Systems Engineer (1992-1994)

International manufacturer of networking equipment. Technical sales support

for the Carrier and Enterprise sales groups. Supported the LAN, WAN and RAS

product groups. Assisted BellSouth in network qualification and rollout of

their ISDN service. Gave technical training classes to Gandalf, VAR's and

BellSouth staff.

Field Service Manager (1982-1992)

Held various positions, including Area, District and Regional Manager.

Managed all aspects of the Customer Service Operations for Gandalf.

Responsibilities included opening offices, staffing, training, negotiating

service contracts, finance, budgeting, high level technical support and

customer relations. Combined service operations

after mergers and acquisitions. I managed service offices throughout the

Midwest, Northeast, Mid-Atlantic and Southeast.

Gandalf Data, Inc Chicago, IL

1981 -1994

Field Engineer (1981-1982)

Installed and maintained Gandalf manufactured network equipment at customer

sites throughout the United States.

Education:

Hawkeye Institute of Technology Waterloo, IA

1979-1981

Associate of Applied Science, Electronics Engineering

Many industry and vendor training classes in Data Communications Local and

Wide Area Networking including: Voice, Virtual Private Networking (VPN's),

Virtual LAN's, Network Management, Frame Relay, ISDN, xDSL, T1/T3, Voice

over IP, Voice over Frame Relay, BGP, OSPF, MPLS, Network security, IBM

protocols and Network Operating Systems.

Vendor training from Adtran, Ascend, AT&T, BellSouth, Cabletron, Cisco,

Compatible Systems, Foundry Networks, Hewlett Packard, Mitel/Gandalf,

Motorola ISG, Novell, Microsoft, Southwestern Bell, Xylan and others.

Certifications:

I have held many industry certifications over the years including:

Adtran: ACE

Novell: CNA 3, IntraNetware, CNA 5, CNA 6, CNE 3, Intranetware, CNE 5, CNE

6

Cisco: CSA, CCDA, CCNA, CCNP, CCDP, CCIE (Written completed)

Foundry Networks: FNCNE

HP: Openview Certified Consultant

Microsoft: MCP+I, MCSE-4

References:

Provided Upon Request

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