Manager Customer Service
Resume:
Angie D. Metheringham
Pittsboro, IN 46167
*************@*****.***
OBJECTIVE:
To summarize my office experiences and achievements to validate why I would
serve as an invaluable asset to your company.
EXPERIENCE:
Office Manager
HealthSource of Indianapolis Chiropractic and Physical Therapy 9/2009
- 3/2011
Responsibilities included:
. Managed Staff
o Reviews
o Time off
o Internal issues
. Organized payroll
. Hired/Trained Employees
. Internal and External Marketing
. Ordered ALL supplies
Office Manager 4/2004 - 2/2009
Marcus Dental Care ~ Reston, VA
Responsibilities included:
. Managed patient scheduling
. Processed insurance claims
. Designed and ordered promotional office supplies
. Opened/Closed office
. Billed patients
Office Manager 6/2001 - 4/2004
Zacko & Shea, DDS ~ Reston, VA
Responsibilities included:
. Conducted initial interview process
. Organized payroll
. Performed similar office manager duties as outlined above
Customer Service Representative II 6/2000 - 2/2001
WayPoint Bank ~ Hershey, PA
Responsibilities included:
. Managed customer needs, including but not limited to:
o Servicing retail deposits
o Opening lending accounts
o Preparing correspondences
o Executing teller transactions
. Volunteered to take on additional projects such as:
o Girl Scout informational session on banking
o Coordinating customer appreciation days
o Decorating and morale boosting
Skills: Education:
. Word Processing Jackson Career Center
. Typing 60+ wpm Jackson, MI ~ 1992 - 1994
. Basic Office Technology Office Occupations
. Account Management Data Processing
. Dentrix G3 Certificate
. EZ Dental
. Dental Mac Vandercook Lake High School
. Insurance Jackson, MI ~ 1990 -1994
. X-ray Certification Diploma
o 6/2005
. Management
. Organization
Other Relevant Achievements:
April 2009
. Super Camp
o HealthSource Corporate holds an annual training for ALL
HealthSource's
September 2007
. Excelling as a Manager or Supervisor
o Acquired skills of communicating, delegating and conflict
resolution; learned supervisory fundamentals.
April 2006
. Billing & Coding Strategies That Work!
o Learned and expanded my knowledge of billing and dental coding.
April 2006
. Building a Strong Practice
o Gained new insight into managing and organizing dental
practices.
June 2005
. Dental Economics
o Studied proper conduct and operation to improve interaction with
customers/patients.
Interests:
I enjoy camping, hiking, scrap booking, word searches and spending time
with my loved ones.
Contact this candidate