Customer Service Human Resources

Karen Majul

**** ******** **** ****. ***# ***A Orlando, FL 32825

786-***-**** - ********@*******.***

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Objective:

Looking for a challenging Administrative/Management Assistant position at a

growth-oriented company where I am able to, not only utilize but expand my

skills in a professional environment.

Working Experience:

October 2007-December 2010 Administrative Secretary

Customs and Trade Services, Inc., Miami, Florida

Responsible for all phases of secretarial duties, including but not limited

to, preparation of memorandums and other office correspondence; creating,

updating and managing Excel logs and spreadsheets; managing and purchasing

office supplies; management of employees' time cards; coordinate company

events (luncheons, dinners, presentations); conduct telephone interviews

with potential candidates for new hires; conduct new employees orientation

and supervise company policies; filing; duplicating, faxing and scanning;

assist with multi-line switchboards; assist President and Vice-President

with all in-coming correspondence, E-mails and thoroughly screen telephone

calls; assist other company executives as needed, Data entry for shipments,

sign in and greet visitors, track and distribute courier packages, schedule

and manage maintenance.

July 2005-October 2007 Receptionist

Select Engineered Systems, Miami, Florida

In charge of multi-line switchboard and accurate intake and delivery of

heavy telephone messages; customer service and follow-up contact;

maintaining service and purchase orders; approvals of estimates and

repairs; invoicing daily shipments and reports; sorting and dispatching

daily mail; bank deposits and other office projects.

August 2004-July 2005 Receptionist

A.M.G. Group, Doral, Florida

(company went out of business)

Responsible for answering telephones; entering and maintaining loan

processing files; filing; faxing confidential information to banks;

requesting insurance information; internet research; sorting and posting

all incoming mail; organizing all gatherings and special events.

Education:

Miami-Dade College, Miami, Florida

Presently working towards a Human Resources AA degree

Barbara Goleman Senior High School, Miami Lakes,

Florida

Graduated in 2004 with a General Studies Certification

Nouvelle Institute, Miami, FL

Graduated in 2003 with a Esthetician Certification

Skills:

Bilingual: fluent in English and Spanish; excellent interpersonal skills,

telephone manner, and office etiquette; strong organizational skills;

experienced in all Windows operating systems, Microsoft Word, Excel and

PowerPoint; admirable ability to prioritize tasks and complete them in a

timely fashion; great multitasking and troubleshooting skills; detail

oriented; discreet, professional and reliable.

References will be furnished upon request.

Contact this candidate