Customer Service Medical
Resume:
Jeanne Aladin
Brooklyn, New York 11236
*****.*******@*****.***
To obtain a challenging position with an organization that will utilize
my skills, training, experience in an administration capacity.
Education: Associate Degree: Medical Assisting, Plaza College, Jackson
Heights, NY 2007
60 credits; 3.0 GPA; Completed a two-year program of study and developed
strong clinical as well as administrative skills to be able to handle both
front and back office assignments.
Associate's Degree of Occupational Studies in Health Information
technology, TCI College of Technology, New York, NY 2010
CLINICAL SKILLS: Venipuncture, Pharmacology, EKG Documentation, Clinical
and Laboratory procedures, Coding, ICD-9 and CPT, Medical Transcription and
Terminology, Capillary puncture (Glucose, Hematocrit, and Terminology),CPR
and OSHA Certification
OFFICE SKILLS: Hands-on training in billing, collections, medical records,
insurance processing
Type 45 wpm; Software applications: Med soft, Microsoft Word. Completed
course work in medical law and ethics. Good people skills with ability to
relate to patients of various cultures and languages. Proficient in
Microsoft Word, Excel, PowerPoint, Outlook
Work experience:
07/2000- 03/2001 Park Manor Adult Home 570 Ocean Avenue Bklyn NY
Working at a day care with adult
03/2001- 12/2001 Cookie's Department Store 510 Fulton street
Salesperson, customer service
01/2002-12/2002 VIM Famous Horse 833 Flatbush Avenue Brooklyn NY
Salesperson, customer service
01/2003-09/2003 Dependable home Care
10/2003-04/2004 Home Health Services, 126 kings Highway
08/2004-05/2009 Assisted Care, 116 West 32nd Street, 14th Floor
Home Health Aide
Assist patient in activities in daily living
Prepare daily and monthly reports for billing patients
06/2009 -present Direct Tax Services 1640 ocean Parkway
Prepare and schedule meetings, organize paper work and electronic
file and manage many projects.
research, typing, producing flyers, filing, dictaphone
transcription, screening telephone calls, appointments, liaising with
clients (and sometimes this includes handling difficult situations) and
other staff members, attending meetings, minute taking, composing letters,
making travel bookings, supervising, training staff.
Queens Boulevard Medical, Corona, NY. Medical Assistant Externship (180
hours)
Answered telephones, scheduled appointments, greeted patients
Updated and filed patients' medical records, made notations on
charts. Collected and prepared laboratory specimens and completed lab forms
References furnished upon request
Contact this candidate