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Sales Customer Service

Location:
Houston, TX, 77079
Posted:
March 10, 2011

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Resume:

Sabrina D. Clements

***** ********** ****

Houston, Texas 77079

713-***-**** hm

713-***-**** cell*

***********@*******.***

OBJECTIVE Sales/Account Management with a progressive medical company where my

proven sales and negotiating skills are used to contribute to increased revenues and establishing

long-term partnerships with physicians, hospitals, or GPO’s in a rapidly changing healthcare

environment.

EXPERIENCE

Account Representative 1997 to Present

RS Medical

Responsible for identifying, building, and maintaining key customer relationships. Consistently

growing market share and maximizing profits by strategically placing medical devices with

multiple disciplines.

Developing and executing effective sales and product presentations to customers, defining

objectives, and measuring success. Consistently attain or exceed monthly sales quota of

$60,000.

Awarded President’s Club 1997-2010 Qualified based on annual revenues of $750,000 and

leading the Texas region

Maintaining an 80% market share for designated products in a highly competitive market by

identifying the best payor market and physician specialty. Utilizing practice enhancement

programs to increase referrals to the specialist, thereby securing increased referrals to the

company.

Accomplished at handling multiple and competing priorities. Maintained 80% market share of

original single line product, while introducing and growing exposure of new diverse product line by

20%.

Designated as product launch leader for all new devices introduced into the marketplace. Based

on placement and input, company strategies were developed for bringing product to market.

Appointed Field Coach for potential candidates and new hires for Texas region. Mentored 2 to 3

new candidates per quarter, resulting in a 15% growth in Expected to Collect Revenues.

Delegate for the Texas Region to develop and maintain productive, collaborative working

relationships within the company to ensure maximum sales support and customer service.

Consistently selected to represent the company at national conferences based on ability to

educate medical personnel, peers and product end-users.

CURRENT AWARDS

• Awarded President’s Club membership out of 400 representatives nationwide for 11

consecutive years 1997-2010 Qualified by generating $750,000 in revenue annually.

• Ranked Top Performer in Texas consistently each month out of 20 representatives since

joining the company. Regularly generate $100,000+ per month in Expected to Collect

Revenues.

• Recognized as Top 15 Producer out of 200 Account Managers in first full year of service.

• $100,000 Club

• Million Dollar Club

• Currently ranked #12 Nationally

• Awarded Rolex watch for Ten Years of service

Sales Representative/Administrator 1995 to 1997

Health Images (HealthSouth)

Actively recruited by Director of Sales to join team to grow the referral network.

Responsible for increasing existing referrals by 15% by creatively marketing directly to

physicians.

Increased referral base by 40% in three months by developing and executing a plan to bring on a

specialty practice group.

Promoted within six months to facility Administrator for five sites, including two ambulatory

surgical centers specializing in Pain Management.

Responsible for Profit and Loss management, capital equipment purchases, and contract

negotiations.

Directly supervised sixty employees

Marketing Representative 1993 to 1995

Open MRI of Houston (a NYDIC Company)

Responsible for marketing MRI Services to physicians with concentration in orthopedics and pain

management specialties.

Increased MRI scan volume to 150+ percent.

Established and maintained excellent key customer relationships.

EDUCATION

Bachelor of Business Administration – Marketing

Sam Houston State University



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